Dialogue systems are a popular Natural Language Processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning-based due to the outstanding performance. In this survey, we mainly focus on the deep learning-based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present in the area of dialogue systems and dialogue-related tasks, extensively covering the popular frameworks, topics, and datasets. Keywords: Dialogue Systems, Chatbots, Conversational AI, Task-oriented, Open Domain, Chit-chat, Question Answering, Artificial Intelligence, Natural Language Processing, Information Retrieval, Deep Learning, Neural Networks, CNN, RNN, Hierarchical Recurrent Encoder-Decoder, Memory Networks, Attention, Transformer, Pointer Net, CopyNet, Reinforcement Learning, GANs, Knowledge Graph, Survey, Review

While AI has benefited humans, it may also harm humans if not appropriately developed. We conducted a literature review of current related work in developing AI systems from an HCI perspective. Different from other approaches, our focus is on the unique characteristics of AI technology and the differences between non-AI computing systems and AI systems. We further elaborate on the human-centered AI (HCAI) approach that we proposed in 2019. Our review and analysis highlight unique issues in developing AI systems which HCI professionals have not encountered in non-AI computing systems. To further enable the implementation of HCAI, we promote the research and application of human-AI interaction (HAII) as an interdisciplinary collaboration. There are many opportunities for HCI professionals to play a key role to make unique contributions to the main HAII areas as we identified. To support future HCI practice in the HAII area, we also offer enhanced HCI methods and strategic recommendations. In conclusion, we believe that promoting the HAII research and application will further enable the implementation of HCAI, enabling HCI professionals to address the unique issues of AI systems and develop human-centered AI systems.

AI - Artificial Intelligence AGI - Artificial General Intelligence ANN - Artificial Neural Network ANOVA - Analysis of Variance ANT - Actor Network Theory API - Application Programming Interface APX - Amsterdam Power Exchange AVE - Average Variance Extracted BU - Business Unit CART - Classification and Regression Tree CBMV - Crowd-based Business Model Validation CR - Composite Reliability CT - Computed Tomography CVC - Corporate Venture Capital DR - Design Requirement DP - Design Principle DSR - Design Science Research DSS - Decision Support System EEX - European Energy Exchange FsQCA - Fuzzy-Set Qualitative Comparative Analysis GUI - Graphical User Interface HI-DSS - Hybrid Intelligence Decision Support System HIT - Human Intelligence Task IoT - Internet of Things IS - Information System IT - Information Technology MCC - Matthews Correlation Coefficient ML - Machine Learning OCT - Opportunity Creation Theory OGEMA 2.0 - Open Gateway Energy Management 2.0 OS - Operating System R&D - Research & Development RE - Renewable Energies RQ - Research Question SVM - Support Vector Machine SSD - Solid-State Drive SDK - Software Development Kit TCP/IP - Transmission Control Protocol/Internet Protocol TCT - Transaction Cost Theory UI - User Interface VaR - Value at Risk VC - Venture Capital VPP - Virtual Power Plant Chapter I

Suicide is the 10th leading cause of death in the U.S (1999-2019). However, predicting when someone will attempt suicide has been nearly impossible. In the modern world, many individuals suffering from mental illness seek emotional support and advice on well-known and easily-accessible social media platforms such as Reddit. While prior artificial intelligence research has demonstrated the ability to extract valuable information from social media on suicidal thoughts and behaviors, these efforts have not considered both severity and temporality of risk. The insights made possible by access to such data have enormous clinical potential - most dramatically envisioned as a trigger to employ timely and targeted interventions (i.e., voluntary and involuntary psychiatric hospitalization) to save lives. In this work, we address this knowledge gap by developing deep learning algorithms to assess suicide risk in terms of severity and temporality from Reddit data based on the Columbia Suicide Severity Rating Scale (C-SSRS). In particular, we employ two deep learning approaches: time-variant and time-invariant modeling, for user-level suicide risk assessment, and evaluate their performance against a clinician-adjudicated gold standard Reddit corpus annotated based on the C-SSRS. Our results suggest that the time-variant approach outperforms the time-invariant method in the assessment of suicide-related ideations and supportive behaviors (AUC:0.78), while the time-invariant model performed better in predicting suicide-related behaviors and suicide attempt (AUC:0.64). The proposed approach can be integrated with clinical diagnostic interviews for improving suicide risk assessments.

Various robustness evaluation methodologies from different perspectives have been proposed for different natural language processing (NLP) tasks. These methods have often focused on either universal or task-specific generalization capabilities. In this work, we propose a multilingual robustness evaluation platform for NLP tasks (TextFlint) that incorporates universal text transformation, task-specific transformation, adversarial attack, subpopulation, and their combinations to provide comprehensive robustness analysis. TextFlint enables practitioners to automatically evaluate their models from all aspects or to customize their evaluations as desired with just a few lines of code. To guarantee user acceptability, all the text transformations are linguistically based, and we provide a human evaluation for each one. TextFlint generates complete analytical reports as well as targeted augmented data to address the shortcomings of the model's robustness. To validate TextFlint's utility, we performed large-scale empirical evaluations (over 67,000 evaluations) on state-of-the-art deep learning models, classic supervised methods, and real-world systems. Almost all models showed significant performance degradation, including a decline of more than 50% of BERT's prediction accuracy on tasks such as aspect-level sentiment classification, named entity recognition, and natural language inference. Therefore, we call for the robustness to be included in the model evaluation, so as to promote the healthy development of NLP technology.

Personal health libraries (PHLs) provide a single point of secure access to patients digital health data and enable the integration of knowledge stored in their digital health profiles with other sources of global knowledge. PHLs can help empower caregivers and health care providers to make informed decisions about patients health by understanding medical events in the context of their lives. This paper reports the implementation of a mobile health digital intervention that incorporates both digital health data stored in patients PHLs and other sources of contextual knowledge to deliver tailored recommendations for improving self-care behaviors in diabetic adults. We conducted a thematic assessment of patient functional and nonfunctional requirements that are missing from current EHRs based on evidence from the literature. We used the results to identify the technologies needed to address those requirements. We describe the technological infrastructures used to construct, manage, and integrate the types of knowledge stored in the PHL. We leverage the Social Linked Data (Solid) platform to design a fully decentralized and privacy-aware platform that supports interoperability and care integration. We provided an initial prototype design of a PHL and drafted a use case scenario that involves four actors to demonstrate how the proposed prototype can be used to address user requirements, including the construction and management of the PHL and its utilization for developing a mobile app that queries the knowledge stored and integrated into the PHL in a private and fully decentralized manner to provide better recommendations. The proposed PHL helps patients and their caregivers take a central role in making decisions regarding their health and equips their health care providers with informatics tools that support the collection and interpretation of the collected knowledge.

Increasing automation in the healthcare sector calls for a Hybrid Intelligence (HI) approach to closely study and design the collaboration of humans and autonomous machines. Ensuring that medical HI systems' decision-making is ethical is key. The use of Team Design Patterns (TDPs) can advance this goal by describing successful and reusable configurations of design problems in which decisions have a moral component, as well as through facilitating communication in multidisciplinary teams designing HI systems. For this research, TDPs were developed to describe a set of solutions for two design problems in a medical HI system: (1) mitigating harmful biases in machine learning algorithms and (2) sharing health and behavioral patient data with healthcare professionals and system developers. The Socio-Cognitive Engineering methodology was employed, integrating operational demands, human factors knowledge, and a technological analysis into a set of TDPs. A survey was created to assess the usability of the patterns on their understandability, effectiveness, and generalizability. The results showed that TDPs are a useful method to unambiguously describe solutions for diverse HI design problems with a moral component on varying abstraction levels, that are usable by a heterogeneous group of multidisciplinary researchers. Additionally, results indicated that the SCE approach and the developed questionnaire are suitable methods for creating and assessing TDPs. The study concludes with a set of proposed improvements to TDPs, including their integration with Interaction Design Patterns, the inclusion of several additional concepts, and a number of methodological improvements. Finally, the thesis recommends directions for future research.

This graduate textbook on machine learning tells a story of how patterns in data support predictions and consequential actions. Starting with the foundations of decision making, we cover representation, optimization, and generalization as the constituents of supervised learning. A chapter on datasets as benchmarks examines their histories and scientific bases. Self-contained introductions to causality, the practice of causal inference, sequential decision making, and reinforcement learning equip the reader with concepts and tools to reason about actions and their consequences. Throughout, the text discusses historical context and societal impact. We invite readers from all backgrounds; some experience with probability, calculus, and linear algebra suffices.

After challenging the validity of these assumptions in real-world applications, we propose ways to move forward when they are violated. First, we show that group fairness criteria purely based on statistical properties of observed data are fundamentally limited. Revisiting this limitation from a causal viewpoint we develop a more versatile conceptual framework, causal fairness criteria, and first algorithms to achieve them. We also provide tools to analyze how sensitive a believed-to-be causally fair algorithm is to misspecifications of the causal graph. Second, we overcome the assumption that sensitive data is readily available in practice. To this end we devise protocols based on secure multi-party computation to train, validate, and contest fair decision algorithms without requiring users to disclose their sensitive data or decision makers to disclose their models. Finally, we also accommodate the fact that outcome labels are often only observed when a certain decision has been made. We suggest a paradigm shift away from training predictive models towards directly learning decisions to relax the traditional assumption that labels can always be recorded. The main contribution of this thesis is the development of theoretically substantiated and practically feasible methods to move research on fair machine learning closer to real-world applications.

There is growing evidence showing the significant role of social determinant of health (SDOH) on a wide variety of health outcomes. In the era of artificial intelligence (AI), electronic health records (EHRs) have been widely used to conduct observational studies. However, how to make the best of SDOH information from EHRs is yet to be studied. In this paper, we systematically reviewed recently published papers and provided a methodology review of AI methods using the SDOH information in EHR data. A total of 1250 articles were retrieved from the literature between 2010 and 2020, and 74 papers were included in this review after abstract and full-text screening. We summarized these papers in terms of general characteristics (including publication years, venues, countries etc.), SDOH types, disease areas, study outcomes, AI methods to extract SDOH from EHRs and AI methods using SDOH for healthcare outcomes. Finally, we conclude this paper with discussion on the current trends, challenges, and future directions on using SDOH from EHRs.