Helpshift, a company which enables in-app customer support, recently closed a 23 million funding round with backing from Microsoft Ventures and Salesforce Ventures among others. Since it began in 2012, Helpshift claims to have pushed the market forward, being the first to offer a fully native mobile support experience. Some of the customers benefiting from Helpshift's technology include Zynga, Virgin Media, Microsoft and WordPress. CEO and co-founder Abinash Tripathy (pictured) told Mobile World Live that developers of enterprise apps must focus on in-app care, estimating that close to 95 per cent of apps do not do so, thereby losing users. What are the most common challenges developers face when sorting out customer support for their apps?

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Companies taking advantage of amazing new digital technologies dominate our list of 50 Smartest Companies. But despite impressive advances in artificial intelligence and automation, the economy remains in a troubling slowdown.

Yesterday, Apple launched its Worldwide Developer's Conference (WWDC) and had its public keynote address. While many new things were announced, the one thing that caught my eye was the dramatic expansion of Apple's use of artificial intelligence (AI) tools. I talked a bit about AI with Hilary Parker on the latest Not So Standard Deviations, particularly in the context of Amazon's Echo/Alexa, and I think it's definitely going to be an area of intense competition between the major tech companies. Pretty much every major tech player is involved in AI--Google, Facebook, Amazon, Apple, Microsoft--the list goes on. Recently, a some commentators have suggested that Apple in particular will never catch up with the likes of Google with respect to AI because of Apple's strict stance on privacy and unwillingness to gather/aggregate data from all its users.

Learning needs to be less like memorization, and more like…Angry Birds. Half of school dropouts name boredom as the number one reason they left. The post is about why the future of education will be about flipping our current model on its head and about how key exponential technologies like AI, VR and gamification are going to drive a revolution in education. In the traditional education system, you start at an "A," and every time you get something wrong, your score gets lower and lower. You start with zero, and every time you come up with something right, your score gets higher and higher.

Google's parent company Alphabet is not only heavily investing in artificial intelligence (AI) and cloud storage services but is also improving the latter by combining it with the former. According to the Mountain View-based tech giant, AI is the future of cloud storage and its main competitor Amazon agrees. Namely, it was only last month that reports on Amazon implementing AI into its Web Services in order to combat cloud competition from Google have surfaced online, and it seems that the Seattle-based company has now made another serious statement of intent regarding the cloud storage business. As it turns out, Amazon has recruited Alex Smola, a renowned machine learning scientist from the Carnegie Mellon University (CMU) who also happens to be Yahoo and Google's research alumni. Mr. Smola will now soon be running the so-called Cloud Machine Learning Platform at Amazon Web Services.

Live streaming has become most popular across the world through smartphone applications. Many applications like Periscope, Meerkat, Facebook live etc had become very popular. Social platforms are focusing on the various technologies to make their step forward in business and success. Recently, Twitter was developing the new technology which recognizes the happenings in live video automatically. The Twitter's highly developed learning systems were named as cortex which recognizes the labeling moving images in the live video streams.

A high-profile artificial intelligence research group backed by Elon Musk said it is developing a robot. OpenAI, which formed in December, said on Monday that it's working on creating an "off-the-shelf" robot that others can manufacture. The idea is to design a robot outside of a corporate umbrella as a way to speed innovation without a financial motive. OpenAI is backed by Tesla and SpaceX CEO Elon Musk in addition to other high-profile technology executives and entrepreneurs, including LinkedIn co-founder Reid Hoffman, Sam Altman and Jessica Livingston from startup incubator Y Combinator, and PayPal co-founder Peter Thiel. Artificial intelligence techniques like machine learning, in which algorithms detect patterns by sifting through enormous quantities of data and then act on the findings, have become popular in recent years with companies like Google and Facebook.

Today, Intel announced that its Xeon Phi processors are finally available to customers. This comes nearly a year after the company's originally-quoted launch date, and seven months after Intel announced that pre-production chips were already in use by select partners. The Xeon Phi processors feature double-precision performance in excess of 3 teraflops along with 8 teraflops of single-precision performance. All Xeon Phi processors incorporate 16GB of on-package MCDRAM memory, which Intel says is five times more power efficient as GDDR5 and offers 500GB/s of sustained memory bandwidth. The MCDRAM can effectively be used as a high-speed cache or as a complimentary addition to the system DDR4 memory.

Elon Musk has built cars and rockets. OpenAI -- the artificial-intelligence research nonprofit cochaired by Tesla Motors CEO Musk and Y Combinator President Sam Altman -- wants to build a robot for your home.