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Rise of Machines: Artificial Intelligence and Customer Service
The Millennial blog aims to serve as the industry bible for technology challenges faced by new age entreprenuers trying to serve the connected customer. The blog is powered by Ameyo Emerge, an integrated platform of interaction management solutions that enables businesses to manage their operational activities from a unified interface. Click here to explore what Ameyo Emerge can do for your company.
Reolink RLN8-410 8-Channel PoE NVR review: Corral up to 8 cameras into a single system
We recently reviewed Reolink's marvelous RLC-410 4MP PoE Security IP Camera. One of it's most notable features is that it doesn't carry the added cost of a cloud subscription for storing video footage. Instead, you record directly to your mobile device, PC, or--if you want to use several cameras as part of a larger security system--to Reolink's own network video recorder (NVR). We tried out the NVR while we had the RLC-410 in hand and decided to review it separately to do justic to its breadth of features. Reolink offers two versions of it's standalone NVR: the 8-channel RLN8-410 reviewed here and the and the 16-channel RLN16-410.
The Amazon Echo Is Winning the Race to a Screenless Future
The Amazon Echo is an unlikely hit. After all, the world's largest online retailer hasn't always won its bets on hardware. And a gadget that relies solely on voice? Yet Amazon has by one estimate sold some 3 million of the squat cylinders since the Echo launched in November, 2014. The company doesn't share sales data, but it did say Alexa, the voice-activated software that powers Echo, is active in millions of places, including smartphone apps and other Amazon gadgets.
How BalaBit adapted machine learning to secure privileged account 'blind spot'
In an unassuming building on the outskirts of Budapest engineers working for small Hungarian security firm BalaBit have spent the last three years working on technology its makers are convinced can contain one of cybersecurity's most intractable woes. In 2014 the relatively unknown firm launched a system called Blindspotter which, as its name suggests, gives its customers mostly in finance and telco sector buyers the ability to see things most networks barely acknowledge as existing let alone attempt to look for. Blindspotter is designed to watch what network users are doing in a lot of detail, a boon for organisations that worry about user credentials being abused, either deliberately from within by attackers who've somehow pilfered them. When used in conjunction with the firm's network proxy appliance, Shell Control Box (SCB), organisations suddenly have the ability to monitor their whole infrastructure using measurements of user behaviour rather than packets, ports and protocols. The system's real intrigue isn't what it does โ cybersecurity is already chock full of network monitoring in different forms โ so much as how it does it.
Sci-Fi short film scripted by machine learning algorithm
Filmmaker Oscar Sharp and technologist Ross Goodwin fed a machine learning algorithm with a bunch of Sci-Fi movie scripts to see what new script it would spit out. A script for Sunspring is the result, and this is the film, starring Thomas Middleditch. The thought of a machine tapping into emotion and creativity likely brings some sneers, but Goodwin argues that it's about assistance and augmentation rather than a replacement for the humans. The machine dictated that Middleditch's character should pull the camera. However, the reveal that he's holding nothing was a brilliant human interpretation, informed by the production team's many years of combined experience and education in the art of filmmaking.
Self-Preserving Artificial Intelligence
I'm sure most people have heard of the dilemma of whether to design self-driving cars to reduce the number of deaths or to protect their driver. To those of you who haven't, picture this; you are sitting in your cars which is driving along in a partially blind curve. The car discovers a crowd of people in the lane without enough distance to stop the car. There are only two options, hit the crowd and potentially kill lots of people or drive the car off a cliff, sacrificing the driver while reducing the total number of deaths. On a macro level, the car should go off the cliff since the number of deaths is reduced.
How One Man Used Artificial Intelligence to Generate Genuine Sales Leads
If there's one thing software company Ebsta understands, it's customer relationship management. The San Diego- and London-based company sells a 10 per month per user Chrome browser extension that syncs customers' email accounts to the Salesforce database to streamline the onerous task of updating a CRM system. But finding new prospects for Ebsta is difficult and, as vice president of sales Bernhard Peters points out, expensive -- especially for a company with roughly 1 million in annual revenue. "We're still a tiny company," Peters says. "We have to be careful who we chase; we don't have a lot of money or manpower to spare. Buying lists never works; they're out of date. And data-mining companies charge at least 25,000 upfront, with no guarantee of ROI." Peters was in a San Diego restaurant when he overheard Olin Hyde, co-founder and CEO of Englue, explaining how his artificial intelligence product LeadCrunch could mine the web to uncover leads based on names of a company's best customers.
Big data and AI in utilities
Utilities are significantly increasing data gathering and using external data sets for smarter capacity and investment planning. Everything from weather data to 3D modeling of networks and extraction sites is being gathered, combined with internal and historical data sets and used to inform, predict and plan a variety of business outcomes. While not cheap to obtain, data is being used to make informed decisions on everything from when to shut down power stations to avoid over-capacity in the market, to where to drill and how to manage fluctuating water supplies. For example, moves in several markets to deploy smart meters, capable of feeding back consumption data in near real time, provide a valuable data resource for energy companies. This flow of information--which can update as frequently as every 30 seconds--provides valuable insight into real-world energy consumption and can provide early warning of peaks in demand.
The automation of design
Kai Brunner is principal designer for continuous delivery enterprise software at Electric Cloud. Murphy's Law decrees: "Anything that can go wrong, will go wrong." For any of us whose livelihood depends on our labor, things going wrong could mean: "Anything that can be automated, will be automated." Our labor or skill in exchange for pay has undoubtedly caused us to seek security in the notion that we'll be forever needed. And yet time has shown that our ingenuity for efficiency orchestrates our removal from all forms of repetitive tasks.
Indian Angel Network Invests in Staqu an Artificial Intelligence Based Research Venture
Indian Angel Network (IAN), Indian angel investor network, announced undisclosed investment in Gurgaon-based Staqu, an Artificial Intelligence (AI) focused research startup working in automated image understanding technology. The funding will be used to further build and democratize technology and strengthen the team. Staqu, founded in 2015, comprises of researchers and engineers as a part of its core team. Atul Rai, co-founder and CEO said, "We plan to invest this round to expand the computational strength of our VGrep Lab (AI research lab at Staqu) and fuel it with clusters of GPUs and other technical resources. Currently, we are applying our research to solve pressing problems in the e-commerce sector. In the near future, we are planning on use it to address issues across other market segments, too. Throughout the funding process, our ideas were constantly cross-questioned, which helped us set a clear vision and goals."