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Churn Reduction in the Wireless Industry

Neural Information Processing Systems

Competition in the wireless telecommunications industry is rampant. To maintain profitability, wireless carriers must control chum, the loss of subscribers who switch from one carrier to another. We explore statistical techniques for chum prediction and, based on these predictions.


Churn Reduction in the Wireless Industry

Neural Information Processing Systems

Competition in the wireless telecommunications industry is rampant. To maintain profitability, wireless carriers must control chum, the loss of subscribers who switch from one carrier to another. We explore statistical techniques for chum prediction and, based on these predictions.


Churn Reduction in the Wireless Industry

Neural Information Processing Systems

Competition in the wireless telecommunications industry is rampant. To maintain profitability,wireless carriers must control chum, the loss of subscribers who switch from one carrier to another. We explore statistical techniques for chum prediction and, based on these predictions.


The 1999 Asia-Pacific Conference on Intelligent-Agent Technology

AI Magazine

Intelligent-agent technology is one of the most exciting, active areas of research and development in computer science and information technology today. The First Asia-Pacific Conference on Intelligent- Agent Technology (IAT'99) attracted researchers and practitioners from diverse fields such as computer science, information systems, business, telecommunications, manufacturing, human factors, psychology, education, and robotics to examine the design principles and performance characteristics of various approaches in agent technologies and, hence, fostered the cross-fertilization of ideas on the development of autonomous agents and multiagent systems among different domains.


Call-Based Fraud Detection in Mobile Communication Networks Using a Hierarchical Regime-Switching Model

Neural Information Processing Systems

Fraud causes substantial losses to telecommunication carriers. Detection systems which automatically detect illegal use of the network can be used to alleviate the problem. Previous approaches worked on features derived from the call patterns of individual users. In this paper we present a call-based detection system based on a hierarchical regime-switching model. The detection problem is formulated as an inference problem on the regime probabilities.


Optimizing Admission Control while Ensuring Quality of Service in Multimedia Networks via Reinforcement Learning

Neural Information Processing Systems

This paper examines the application of reinforcement learning to a telecommunications networking problem. The problem requires that revenue be maximized while simultaneously meeting a quality of service constraint that forbids entry into certain states. We present a general solution to this multi-criteria problem that is able to earn significantly higher revenues than alternatives.


Optimizing Admission Control while Ensuring Quality of Service in Multimedia Networks via Reinforcement Learning

Neural Information Processing Systems

This paper examines the application of reinforcement learning to a telecommunications networking problem. The problem requires that revenue be maximized while simultaneously meeting a quality of service constraint that forbids entry into certain states. We present a general solution to this multi-criteria problem that is able to earn significantly higher revenues than alternatives.


Call-Based Fraud Detection in Mobile Communication Networks Using a Hierarchical Regime-Switching Model

Neural Information Processing Systems

Fraud causes substantial losses to telecommunication carriers. Detection systems which automatically detect illegal use of the network can be used to alleviate the problem. Previous approaches worked on features derived from the call patterns of individual users. In this paper we present a call-based detection system based on a hierarchical regime-switching model. The detection problem is formulated as an inference problem on the regime probabilities.


Optimizing Admission Control while Ensuring Quality of Service in Multimedia Networks via Reinforcement Learning

Neural Information Processing Systems

This paper examines the application of reinforcement learning to a telecommunications networking problem. The problem requires that revenue bemaximized while simultaneously meeting a quality of service constraint that forbids entry into certain states. We present a general solution to this multi-criteria problem that is able to earn significantly higher revenues than alternatives.