In this article, we present a novel approach to solving the localization problem in cellular networks. The goal is to estimate a mobile user's position, based on measurements of the signal strengths received from network base stations. Our solution works by building Gaussian process models for the distribution of signal strengths, as obtained in a series of calibration measurements. In the localization stage, the user's position canbe estimated by maximizing the likelihood of received signal strengths with respect to the position. We investigate the accuracy of the proposed approach on data obtained within a large indoor cellular network.

In this article, we present a novel approach to solving the localization problem in cellular networks. The goal is to estimate a mobile user's position, based on measurements of the signal strengths received from network base stations. Our solution works by building Gaussian process models for the distribution of signal strengths, as obtained in a series of calibration measurements. In the localization stage, the user's position can be estimated by maximizing the likelihood of received signal strengths with respect to the position. We investigate the accuracy of the proposed approach on data obtained within a large indoor cellular network.

We have developed a sales-support system for door-to-door sales of cosmetics based on a system called Skin-Expert, a skin-image grading service that includes analysis and diagnosis. Skin-Expert analyzes a customer's current skin quality from a picture of the skin. Several parameters are extracted by image processing, and the skin grading is done by rules generated by data mining from a baseline of grades given by human skin-care experts. Communication with the Skin-Expert is through a cellular telephone with a camera, using e-mail software and a Web browser. Salespeople photograph the customer's skin using the camera in a standard cellular telephone and then send an e-mail message that includes the picture as an attachment to our analysis system. Other parameters associated with the customer (for example, age and gender) are included in the body of the message. The picture is analyzed by our skin-grading system, and the results are made available as a page in HTML format on a customer-accessible Web site. An e-mail is sent when the results are available, usually within minutes. Salespeople check the results by using a Web browser on their cellular telephones. The output not only provides a grading result but also gives recommendations for the care and cosmetics that are most suitable for the customer. Our system integrates cellular communication, Web technology, computer analysis, data mining, and an expert system. Though salespeople use only a cellular telephone with very little computing power as the front end, they can take advantage of intelligent services such as computer grading and data mining. The salespeople do not need to think about what is running in the background, and there is no requirement that end users have any special hardware.

AI agents combining natural language interaction, task planning, and business ontologies can help companies provide better-quality and more costeffective customer service. Our customer-service agents use natural language to interact with customers, enabling customers to state their intentions directly instead of searching for the places on the Web site that may address their concern. We use planning methods to search systematically for the solution to the customer's problem, ensuring that a resolution satisfactory for both the customer and the company is found, if one exists. Our agents converse with customers, guaranteeing that needed information is acquired from customers and that relevant information is provided to them in order for both parties to make the right decision. The net effect is a more frictionless interaction process that improves the customer experience and makes businesses more competitive on the service front.

When designing a two-alternative classifier, one ordinarily aims to maximize the classifier's ability to discriminate between members of the two classes. We describe a situation in a real-world business application of machine-learning prediction in which an additional constraint is placed on the nature of the solution: that the classifier achieve a specified correct acceptance or correct rejection rate (i.e., that it achieve a fixed accuracy on members of one class or the other). Our domain is predicting churn in the telecommunications industry. Churn refers to customers who switch from one service provider to another. We propose four algorithms for training a classifier subject to this domain constraint, and present results showing that each algorithm yields a reliable improvement in performance.

In packet switches, packets queue at switch inputs and contend for outputs. The contention arbitration policy directly affects switch performance. The best policy depends on the current state of the switch and current traffic patterns. This problem is hard because the state space, possible transitions, and set of actions all grow exponentially with the size of the switch. We present a reinforcement learning formulation of the problem that decomposes the value function into many small independent value functions and enables an efficient action selection.

When designing a two-alternative classifier, one ordinarily aims to maximize the classifier's ability to discriminate between members of the two classes. We describe a situation in a real-world business application of machine-learning prediction in which an additional constraint is placed on the nature of the solution: that the classifier achieve a specified correct acceptance or correct rejection rate (i.e., that it achieve a fixed accuracy on members of one class or the other). Our domain is predicting churn in the telecommunications industry. Churn refers to customers who switch from one service provider to another. We propose four algorithms for training a classifier subject to this domain constraint, and present results showing that each algorithm yields a reliable improvement in performance.

In packet switches, packets queue at switch inputs and contend for outputs. The contention arbitration policy directly affects switch performance. The best policy depends on the current state of the switch and current traffic patterns. This problem is hard because the state space, possible transitions, and set of actions all grow exponentially with the size of the switch. We present a reinforcement learning formulation of the problem that decomposes the value function into many small independent value functions and enables an efficient action selection.

When designing a two-alternative classifier, one ordinarily aims to maximize the classifier's ability to discriminate between members of the two classes. We describe a situation in a real-world business application of machine-learning prediction in which an additional constraint is placed on the nature of the solution: thatthe classifier achieve a specified correct acceptance or correct rejection rate (i.e., that it achieve a fixed accuracy on members of one class or the other). Our domain is predicting churn in the telecommunications industry. Churn refers to customers who switch from one service provider to another. We propose fouralgorithms for training a classifier subject to this domain constraint, and present results showing that each algorithm yields a reliable improvement in performance.

In packet switches, packets queue at switch inputs and contend for outputs. Thecontention arbitration policy directly affects switch performance. Thebest policy depends on the current state of the switch and current traffic patterns. This problem is hard because the state space, possible transitions, and set of actions all grow exponentially with the size of the switch. We present a reinforcement learning formulation of the problem that decomposes the value function into many small independent valuefunctions and enables an efficient action selection.