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 Telecommunications


[Webinar] Real-Time Threat Prevention for an Evolving 5G World

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In order to truly identify – and prevent – network and telecommunications anomalies in the 5G era, complex rules that are continually bettered need to be applied to an array of event data streaming in, to drive decisions and preventative actions. A unified approach to incorporate continuous machine learning into the upfront decision making is critical for this to work.


AI IN TELECOMMUNICATIONS: Why carriers could lose out if they don't adopt AI fast -- and where they can make the biggest gains

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Making matters worse, improvements in infrastructure and technology have made telecoms largely comparable in terms of coverage, connection speeds, and service pricing, meaning companies must transform their businesses if they hope to compete. For many global telecoms, shoring up market share under today's pressures while also future-proofing operations means having to invest in AI. The telecom industry is expected to invest $36.7 billion annually in AI software, hardware, and services by 2025, according to Tractica. Through its ability to parse large data sets in a contextual manner, provide requested information or analysis, and trigger actions, AI can help telecoms cut costs and streamline by digitizing their operations. In practice, this means leveraging the increasingly vast gold mine of data generated by customers that passes through wireless networks -- the amount of data that moves through AT&T's wireless network has increased 470,000% since 2007, for example.


Microsoft Vision AI Developer Kit Simplifies Building Vision-Based Deep Learning Projects

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For the Vision AI Developer Kit, Microsoft and Qualcomm have partnered to simplify training and deploying computer vision-based AI models. Developers can use Microsoft's cloud-based AI and IoT services on Azure to train models while deploying them on the smart camera edge device powered by a Qualcomm's AI accelerator. Let's take a close look at Vision AI Developer Kit. The Vision AI Developer Kit not only looks stylish and sophisticated, but also boasts of an impressive configuration. The kit is powered by a Qualcomm Snapdragon 603 processor, 4GB of LDDR4X memory and 16GB of eMMC storage.


Customer Churn Prediction Using Machine Learning: Main Approaches and Models

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Customer retention is one of the primary growth pillars for products with a subscription-based business model. Competition is tough in the SaaS market where customers are free to choose from plenty of providers even within one product category. Several bad experiences – or even one – and a customer may quit. And if droves of unsatisfied customers churn at a clip, both material losses and damage to reputation would be enormous. For this article, we reached out to experts from HubSpot and ScienceSoft to discuss how SaaS companies handle the problem of customer churn with predictive modeling. You will discover approaches and best practices for solving this problem. We'll discuss collecting data about client relationship with a brand, characteristics of customer behavior that correlate the most with churn and explore the logic behind selecting the best-performing machine learning models. Customer churn (or customer attrition) is a tendency of customers to abandon a brand and stop being a paying client of a particular business. The percentage of customers that discontinue using a company's products or services during a particular time period is called a customer churn (attrition) rate. One of the ways to calculate a churn rate is to divide the number of customers lost during a given time interval by the number of acquired customers, and then multiply that number by 100 percent.


Efficient Continual Learning in Neural Networks with Embedding Regularization

arXiv.org Machine Learning

Continual learning of deep neural networks is a key requirement for scaling them up to more complex applicative scenarios and for achieving real lifelong learning of these architectures. Previous approaches to the problem have considered either the progressive increase in the size of the networks, or have tried to regularize the network behavior to equalize it with respect to previously observed tasks. In the latter case, it is essential to understand what type of information best represents this past behavior. Common techniques include regularizing the past outputs, gradients, or individual weights. In this work, we propose a new, relatively simple and efficient method to perform continual learning by regularizing instead the network internal embeddings. To make the approach scalable, we also propose a dynamic sampling strategy to reduce the memory footprint of the required external storage. We show that our method performs favorably with respect to state-of-the-art approaches in the literature, while requiring significantly less space in memory and computational time. In addition, inspired inspired by to recent works, we evaluate the impact of selecting a more flexible model for the activation functions inside the network, evaluating the impact of catastrophic forgetting on the activation functions themselves.


The Amazing Ways Telecom Companies Use Artificial Intelligence And Machine Learning

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As artificial intelligence (AI) and machine learning become ubiquitous, we will soon be hard-pressed to find any industry not capitalizing on the benefits they can provide. Telecommunications is one of the fastest-growing industries as well as one that uses artificial intelligence and machine learning in many aspects of their business from enhancing the customer experience to predictive maintenance to improving network reliability. The largest telecoms in the world rely on artificial intelligence and machine learning in a number of ways. Here are the most common applications. Nearly every telecom uses artificial intelligence and machine learning to improve its customer service primarily by using virtual assistants and chatbots.


Three Ways Brands Can Bridge The AI Opportunity Gap

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There's an especially steep learning curve for brands that choose to execute on these new strategies in-house, using artificial intelligence to scale their team and reach rather than relying solely on an agency. This shift is not limited to retail brands. Financial institutions, telecommunications companies and other traditional industries are also assuming the role of seller -- and increasingly, of agency -- to take a more direct approach to customer experience and acquisition. My company recently commissioned Forrester Consulting to understand brands' increasing adoption of artificial intelligence in this changing climate. Forrester spoke with 156 marketing decision-makers in retail, CPG, food and beverage, financial services, telecommunications, software and travel and hospitality to take a closer look at their use and applications of the technology.


Mind Foundry Launches Machine Learning Platform to Transform Business Problem Owners into Citizen Data Scientists - insideBIGDATA

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Mind Foundry, a technology spin-out from the University of Oxford's Machine Learning Research Group (MLRG), announced the commercial launch of a revolutionary humanized machine learning platform. For the first time the new cloud-based platform allows anyone, of any technical ability and in any size of organization, to swiftly unlock the full value of ever increasing volumes of data to make decisions on complex business issues without the need for data scientists. The platform was developed through work with some of the world's largest investment firms, telecommunications providers, manufacturers and heavy industry companies. Organizations can proactively solve business problems by easily leveraging the predictive power of their existing data. The platform automatically builds appropriate machine learning solutions for business problems in minutes or hours, rather than weeks or months, and provides full transparency and auditability of solutions.


Hierarchical Federated Learning Across Heterogeneous Cellular Networks

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Our proposed HFL framework consists of 4 communication steps: uplink from MU to SBS, downlink from SBS to MU, uplink from SBS to MBS and downlink from MBS to SBS. For each communication step, we employ different sparsification parameters, ϕulMU, ϕdlSBS, ϕulSBS and ϕdlMBS respectively, to speed up the communication. We introduce the function Ω(V,ϕ):Rd Rd, which maps a d dimensional vector to its sparse form where only 1 ϕ portion of the indicies have non-zero values. The sparsification procedure in each step leads to an error in the parameter model and thus slows down the convergence. To overcome this issue we employ the discounted error accumulation technique, similar to [SGD_q4, fedlearn7], which uses the discounted version of the error for the next model update.


Artificial Intelligence and Augmented Reality in Telecom ISEMAG

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The telecommunications industry will thrive, based on the capability of its service providers to innovate as they move ahead with implementing advancing technologies. Artificial intelligence (AI) and machine learning (ML) are 2 digital forces already impacting how work is performed, whether it's your favorite beverage being prepared by a robot barista, or virtual assistants handling increasingly larger volumes of requests flooding customer interaction centers. To date, the role of AI within the telecom industry has been limited to chatbots which automate the routine customer enquiry, extracting the intent to ensure a customer is routed quickly to the proper channel. Telecom providers, however, are increasingly moving towards using AI to not only lower operating costs and improve network efficiency, but to also improve the customer-engagement experience. For example, by using exploratory data analysis that looks for specific patterns, AI can also detect anomalies in the network or even predict the possibility of a dire event happening.