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Data transformation based optimized customer churn prediction model for the telecommunication industry

arXiv.org Artificial Intelligence

Data transformation (DT) is a process that transfers the original data into a form which supports a particular classification algorithm and helps to analyze the data for a special purpose. To improve the prediction performance we investigated various data transform methods. This study is conducted in a customer churn prediction (CCP) context in the telecommunication industry (TCI), where customer attrition is a common phenomenon. We have proposed a novel approach of combining data transformation methods with the machine learning models for the CCP problem. We conducted our experiments on publicly available TCI datasets and assessed the performance in terms of the widely used evaluation measures (e.g. AUC, precision, recall, and F-measure). In this study, we presented comprehensive comparisons to affirm the effect of the transformation methods. The comparison results and statistical test proved that most of the proposed data transformation based optimized models improve the performance of CCP significantly. Overall, an efficient and optimized CCP model for the telecommunication industry has been presented through this manuscript.


SoftBank Invests in Artificial-Intelligence Startup

WSJ.com: WSJD - Technology

Qraft Technologies plans to use the $146 million investment to fuel U.S. and China expansion.


Glance and Focus Networks for Dynamic Visual Recognition

arXiv.org Artificial Intelligence

Spatial redundancy widely exists in visual recognition tasks, i.e., discriminative features in an image or video frame usually correspond to only a subset of pixels, while the remaining regions are irrelevant to the task at hand. Therefore, static models which process all the pixels with an equal amount of computation result in considerable redundancy in terms of time and space consumption. In this paper, we formulate the image recognition problem as a sequential coarse-to-fine feature learning process, mimicking the human visual system. Specifically, the proposed Glance and Focus Network (GFNet) first extracts a quick global representation of the input image at a low resolution scale, and then strategically attends to a series of salient (small) regions to learn finer features. The sequential process naturally facilitates adaptive inference at test time, as it can be terminated once the model is sufficiently confident about its prediction, avoiding further redundant computation. It is worth noting that the problem of locating discriminant regions in our model is formulated as a reinforcement learning task, thus requiring no additional manual annotations other than classification labels. GFNet is general and flexible as it is compatible with any off-the-shelf backbone models (such as MobileNets, EfficientNets and TSM), which can be conveniently deployed as the feature extractor. Extensive experiments on a variety of image classification and video recognition tasks and with various backbone models demonstrate the remarkable efficiency of our method. For example, it reduces the average latency of the highly efficient MobileNet-V3 on an iPhone XS Max by 1.3x without sacrificing accuracy. Code and pre-trained models are available at https://github.com/blackfeather-wang/GFNet-Pytorch.


Artificial intelligence measures service quality

#artificialintelligence

TT Ventures, the corporate venture capital company of Türk Telekom, offers various supports to startups, including in areas like sales, marketing, infrastructure and technology through its parent company, in addition to financial investments with its unique investment model that it has developed. QuantWifi, which operates in the field of telecommunications, is one of the four startups invested in by TT Ventures. The company develops cloud and machine learning-based solutions that measure the quality of in-home wireless connections and internet connections for internet service provider telecom companies to identify and recommend ways to fix problems. That is, artificial intelligence offers a competitive advantage by performing quality control of services. Within the scope of the cooperation, QuantWifi continues to measure and improve the wireless (Wi-Fi) connection satisfaction of customers who are provided internet service from Türk Telekom.


DeepBrain AI grasps attention at CES 2022 with its AI Human imbedded AI Kiosks.

#artificialintelligence

DeepBrain AI is showcasing its AI Human imbedded "AI Kiosks" from January 5th to January 7th at CES 2022 held in Las Vegas Convention Center, along with its CES 2022 Innovation Awards honoree SaaS solution "AI Studios". "AI Kiosks" leverages the power of Artificial Intelligence with its human-based AI avatars that inform, solve, and guide users through thousands of possible scenarios and real time interactions. As mentioned above, AI Humans imbedded in the Kiosks are based on real humans with a variety of races and languages. Visitors who tried the "AI Kiosks" on-site were all amazed to have an actual real-time interactive conversation with an AI looking like a real person. Moreover, as part of the MOU recently signed with Arirang TV, a special AI Human will be demonstrated on the 6th at DeepBrain AI's booth.


VGAER: graph neural network reconstruction based community detection

arXiv.org Artificial Intelligence

Community detection is a fundamental and important issue in network science, but there are only a few community detection algorithms based on graph neural networks, among which unsupervised algorithms are almost blank. By fusing the high-order modularity information with network features, this paper proposes a Variational Graph AutoEncoder Reconstruction based community detection VGAER for the first time, and gives its non-probabilistic version. They do not need any prior information. We have carefully designed corresponding input features, decoder, and downstream tasks based on the community detection task and these designs are concise, natural, and perform well (NMI values under our design are improved by 59.1% - 565.9%). Based on a series of experiments with wide range of datasets and advanced methods, VGAER has achieved superior performance and shows strong competitiveness and potential with a simpler design. Finally, we report the results of algorithm convergence analysis and t-SNE visualization, which clearly depicted the stable performance and powerful network modularity ability of VGAER. Our codes are available at https://github.com/qcydm/VGAER.


Building Interpretable Models on Imbalanced Data

#artificialintelligence

I've always believed that to truly learn data science you need to practice data science and I wanted to do this project to practice working with imbalanced classes in classification problems. This was also a perfect opportunity to start working with mlflow to help track my machine learning experiments: it allows me to track the different models I have used, the parameters I've trained with, and the metrics I've recorded. This project was aimed at predicting customer churn using the telecommunications data found on Kaggle [1] (which is a publicly available synthetic dataset). That is, we want to be able to predict if a given customer is going the leave the telecom provider based on the information we have on that customer. Now, why is this useful? Well, if we can predict which customers we think are going to leave before they leave then we can try to do something about it! For example, we could target them with specific offers, and maybe we could even use the model to provide us insight into what to offer them because we will know, or at least have an idea, as to why they are leaving.


CausalSim: Toward a Causal Data-Driven Simulator for Network Protocols

arXiv.org Artificial Intelligence

Evaluating the real-world performance of network protocols is challenging. Randomized control trials (RCT) are expensive and inaccessible to most researchers, while expert-designed simulators fail to capture complex behaviors in real networks. We present CausalSim, a data-driven simulator for network protocols that addresses this challenge. Learning network behavior from observational data is complicated due to the bias introduced by the protocols used during data collection. CausalSim uses traces from an initial RCT under a set of protocols to learn a causal network model, effectively removing the biases present in the data. Using this model, CausalSim can then simulate any protocol over the same traces (i.e., for counterfactual predictions). Key to CausalSim is the novel use of adversarial neural network training that exploits distributional invariances that are present due to the training data coming from an RCT. Our extensive evaluation of CausalSim on both real and synthetic datasets and two use cases, including more than nine months of real data from the Puffer video streaming system, shows that it provides accurate counterfactual predictions, reducing prediction error by 44% and 53% on average compared to expert-designed and standard supervised learning baselines.


Building a great multi-lingual teacher with sparsely-gated mixture of experts for speech recognition

arXiv.org Artificial Intelligence

The sparsely-gated Mixture of Experts (MoE) can magnify a network capacity with a little computational complexity. In this work, we investigate how multi-lingual Automatic Speech Recognition (ASR) networks can be scaled up with a simple routing algorithm in order to achieve better accuracy. More specifically, we apply the sparsely-gated MoE technique to two types of networks: Sequence-to-Sequence Transformer (S2S-T) and Transformer Transducer (T-T). We demonstrate through a set of ASR experiments on multiple language data that the MoE networks can reduce the relative word error rates by 16.3% and 4.6% with the S2S-T and T-T, respectively. Moreover, we thoroughly investigate the effect of the MoE on the T-T architecture in various conditions: streaming mode, non-streaming mode, Figure 1: Schematic diagram of MoE Transformer encoder the use of language ID and the label decoder with the MoE.


Council Post: Data Integrity And AI: Why You Need Both To Power Trusted Business Decisions

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Tendü Yoğurtçu, CTO, Precisely, directs the company's technology strategy and innovation, leading research and development programs. There's no doubt that artificial intelligence (AI) and machine learning (ML) are increasingly important to organizations seeking competitive advantage through digital transformation. More than 75% of enterprises are prioritizing AI and ML over other IT initiatives, and they are hiring data scientists in droves to make those initiatives happen. However, most of those efforts are siloed within individual business functions rather than addressing digital transformation across the enterprise. Traditional analytics cannot handle the volume and complexity of data available to organizations today.