Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers. Banks, telephone service companies, Internet service providers, pay TV companies, insurance firms, and alarm monitoring services, often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than acquiring a new one. Companies from these sectors often have customer service branches which attempt to win back defecting clients, because recovered long-term customers can be worth much more to a company than newly recruited clients. Churn prediction is one of the most popular Big Data use cases in business. It consists of detecting customers who are likely to cancel a subscription to a service.

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If you're a musician, you may want to skip this story. The march of automation, thirsty for more jobs to claim, has taken the songwriter's role with a new artificial intelligence from Sony CSL research laboratory. The FlowMachines software scanned 13,000 pieces of sheet music from a variety of styles, allowing a human composer to pick a style and have the software generate both melody and harmony. Audio recordings were matched to the melodies, before the resulting song was polished up by humans. The first song, "Daddy's Car," is surprisingly good (sorry musicians).

Sales professionals make critical decisions every day, deciding which prospects to reach out to, what product and service offerings to highlight, and which communication channels will work best. Many salespeople make these decisions based on intuition or follow an organizational playbook. NAVIK SalesAI offers a better alternative by making the buyer central to the process, and applying artificial intelligence to the data. It provides weekly guidance identifying the most promising contacts, specifying which products or services each contact is likely to purchase next and suggesting the most effective communication channel to use. Product recommendations outline the likely reasons motivating a purchase, giving the sales person talking points that resonate with their prospect.

Count down three seconds in your head. I bet you did it the "one-hippopotamus way." Ask Siri to set a 3-second timer and then try to read something on the web. Exactly, it's barely enough time for a sentence, including this one. A couple of years ago, Facebook apparently set 3 seconds or less as the benchmark for actual video ad engagement.

Approximately 8 of the 319 million people in the United States read the Wall Street Journal, about 2 percent of the population. If you look at the language -- standardized English -- being fed into many natural language processing units, it's based on the language of that 2 percent. And many machines literally use the venerable, business-focused newspaper to better understand the English language. It might seem like an obvious choice. Standardized English is taught in schools, it's used in legal documents, and it sets the basis for formal society.

The Beatles may have disbanded decades ago, but thanks to artificial intelligence, the group is being reanimated -- sort of. Researchers at Sony are at work on an algorithm capable of generating new songs based on iconic musical styles, and their first crack at putting it in action starts with the iconic rock band. The song is called "Daddy's Car," which bears an eerie resemblance to the many songs that John, Paul, George, and Ringo used to play. It was made using a system called FlowMachines developed by the team at Sony CSL Research Laboratory, and was trained on a huge database of 13,000 songs. Once it understands a desired style, it can, with the help of a producer/arranger, churn out new songs in a variety of musical styles.

The first-ever pop song written by artificial intelligence was unveiled earlier this week by Sony CSL Research Laboratory. The song, which is called'Daddy's Car', was composed by an AI system called Flow Machines. The Flow Machines software got its music knowledge from a huge database of sheet music with songs in varying styles and wrote that track after being given a style prompt from a human composer. The melody and harmony was composed by AI and then a human musician, French composer Benoît Carré, produced, mixed and wrote lyrics for the track. 'Daddy's Car', which you can hear below, is expected to be on an album of songs entirely composed by AI due out in 2017.

Internet experts and highly engaged netizens participated in answering an eight-question survey fielded by Elon University and the Pew Internet Project from late November 2013 through early January 2014. Self-driving cars, intelligent digital agents that can act for you, and robots are advancing rapidly. Will networked, automated, artificial intelligence (AI) applications and robotic devices have displaced more jobs than they have created by 2025? Describe your expectation about the degree to which robots, digital agents, and AI tools will have disrupted white collar and blue collar jobs by 2025 and the social consequences emerging from that. Among the key themes emerging from 1,896 respondents' answers were: - Advances in technology may displace certain types of work, but historically they have been a net creator of jobs. This page holds the content of the survey report, which is an organized look at respondents elaborations derived from 250 single-spaced pages of responses from ...

Newly revised federal aviation regulations don't permit commercial drones to fly over people not involved in their operations and require them to remain within line of sight of their operators, effectively rendering commercial deliveries impossible. Drone-makers are working with regulators to tweak existing rules.