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Robots to cut 200K US bank jobs in next decade, study says

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Technological efficiencies will result in the biggest reduction in headcount across the U.S. banking industry in its history, with an estimated 200,000 job cuts over the next decade, Wells Fargo & Co. said in a report. The $150 billion annually that the country's finance firms are spending on tech -- more than any other industry -- will lead to lower costs, with employee compensation accounting for half of all bank expenses, said Mike Mayo, a senior analyst at Wells Fargo Securities LLC. Back office, bank branch, call center and corporate employees are being cut by about a fifth to a third, with jobs related to tech, sales, advising and consulting less affected, according to the study. "It will be a dramatic change in contact centers, and these are both internal and external," Michael Tang, a Deloitte partner who leads the consulting firm's global financial-services innovation practice, said in an interview in the Wells Fargo report. "We're already seeing signs of it with chatbots, and some people don't even know that they're chatting with an A.I. engine because they're just answering questions."


How Technology Is Helping To Write Media And Entertainment's New Script

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I went to UCLA film school, did graduate work in media studies, and early on worked as a development executive at 21st Century Fox. Most weekends I see three or four movies in theaters. Now I work in technology, and I'm witnessing firsthand its transformative effect on the media and entertainment industry. Technology is enabling the democratization of content--access any time, anywhere, on any device--and the impact on media and entertainment company business models and consumer interactions is deep and far-reaching. Recently I spoke with media and entertainment expert Jukka Paajanen, a cloud solution hub senior director at Oracle, about the opportunities and challenges emerging technology presents to the industry.


Machine Learning: The Missing Link in Bringing B2B Payments Up to Speed

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Despite the effects of the late payments problem being well documented, many businesses still fall behind when it comes to paying suppliers on time.


Even the AI Behind Deepfakes Can't Save Us From Being Duped

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Tech companies have promoted the idea that machine learning and AI will head off such trouble, starting with simpler forms of misinformation.


Chase Taps Machine Learning For Proactive Approach To Fraud

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Banks are employing artificial intelligence (AI) and machine learning (ML) tools to strike that balance.



How public clouds can unlock AI innovation

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It's without a doubt that emerging technologies like artificial intelligence (AI) and machine learning will critically underpin future productivity and โ€ฆ




Lynx to offer machine learning strategy

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The Lynx Program (Lynx), the longest running active hedge fund in Sweden, has launched a pure machine learning strategy, Lynx Constellation.