The rapid progress in Large Language Models (LLMs) could transform many fields, but their fast development creates significant challenges for oversight, ethical creation, and building user trust. This comprehensive review looks at key trust issues in LLMs, such as unintended harms, lack of transparency, vulnerability to attacks, alignment with human values, and environmental impact. Many obstacles can undermine user trust, including societal biases, opaque decision-making, potential for misuse, and the challenges of rapidly evolving technology. Addressing these trust gaps is critical as LLMs become more common in sensitive areas like finance, healthcare, education, and policy. To tackle these issues, we suggest combining ethical oversight, industry accountability, regulation, and public involvement. AI development norms should be reshaped, incentives aligned, and ethics integrated throughout the machine learning process, which requires close collaboration across technology, ethics, law, policy, and other fields. Our review contributes a robust framework to assess trust in LLMs and analyzes the complex trust dynamics in depth. We provide contextualized guidelines and standards for responsibly developing and deploying these powerful AI systems. This review identifies key limitations and challenges in creating trustworthy AI. By addressing these issues, we aim to build a transparent, accountable AI ecosystem that benefits society while minimizing risks. Our findings provide valuable guidance for researchers, policymakers, and industry leaders striving to establish trust in LLMs and ensure they are used responsibly across various applications for the good of society.

Data derived from the realm of the social sciences is often produced in digital text form, which motivates its use as a source for natural language processing methods. Researchers and practitioners have developed and relied on artificial intelligence techniques to collect, process, and analyze documents in the legal field, especially for tasks such as text summarization and classification. While increasing procedural efficiency is often the primary motivation behind natural language processing in the field, several works have proposed solutions for human rights-related issues, such as assessment of public policy and institutional social settings. One such issue is the presence of gender biases in court decisions, which has been largely studied in social sciences fields; biased institutional responses to gender-based violence are a violation of international human rights dispositions since they prevent gender minorities from accessing rights and hamper their dignity. Natural language processing-based approaches can help detect these biases on a larger scale. Still, the development and use of such tools require researchers and practitioners to be mindful of legal and ethical aspects concerning data sharing and use, reproducibility, domain expertise, and value-charged choices. In this work, we (a) present an experimental framework developed to automatically detect gender biases in court decisions issued in Brazilian Portuguese and (b) describe and elaborate on features we identify to be critical in such a technology, given its proposed use as a support tool for research and assessment of court~activity.

In the golden age of software engineering, data was an open book. Engineers had almost unlimited access to the information, enabling them to glean insights, refine products, and optimize system performance with relative ease. Consider the rise of platforms such as Facebook and Google, which in their early stages benefited significantly from vast datasets and harnessing user information to improve experiences, refine algorithms, and even predict user behaviors. For companies such as Amazon, customer data was not just for user experience; it was central to building recommendation systems that, to this day, account for a significant percentage of its sales. This access, however, was a double-edged sword. While data-driven insights propelled tech giants to unprecedented heights, they also led to privacy debacles.

Deep neural networks have exhibited substantial success in the field of Natural Language Processing and ensuring their safety and reliability is crucial: there are safety critical contexts where such models must be robust to variability or attack, and give guarantees over their output. Unlike Computer Vision, NLP lacks a unified verification methodology and, despite recent advancements in literature, they are often light on the pragmatical issues of NLP verification. In this paper, we attempt to distil and evaluate general components of an NLP verification pipeline, that emerges from the progress in the field to date. Our contributions are two-fold. Firstly, we give a general (i.e. algorithm-independent) characterisation of verifiable subspaces that result from embedding sentences into continuous spaces. We identify, and give an effective method to deal with, the technical challenge of semantic generalisability of verified subspaces; and propose it as a standard metric in the NLP verification pipelines (alongside with the standard metrics of model accuracy and model verifiability). Secondly, we propose a general methodology to analyse the effect of the embedding gap -- a problem that refers to the discrepancy between verification of geometric subspaces, and the semantic meaning of sentences which the geometric subspaces are supposed to represent. In extreme cases, poor choices in embedding of sentences may invalidate verification results. We propose a number of practical NLP methods that can help to quantify the effects of the embedding gap; and in particular we propose the metric of falsifiability of semantic subspaces as another fundamental metric to be reported as part of the NLP verification pipeline. We believe that together these general principles pave the way towards a more consolidated and effective development of this new domain.

Retrieval-Augmented Generation (RAG) improves the accuracy and relevance of large language model outputs by incorporating knowledge retrieval. However, implementing RAG in enterprises poses challenges around data security, accuracy, scalability, and integration. This paper explores the unique requirements for enterprise RAG, surveys current approaches and limitations, and discusses potential advances in semantic search, hybrid queries, and optimized retrieval. It proposes an evaluation framework to validate enterprise RAG solutions, including quantitative testing, qualitative analysis, ablation studies, and industry case studies. This framework aims to help demonstrate the ability of purpose-built RAG architectures to deliver accuracy and relevance improvements with enterprise-grade security, compliance and integration. The paper concludes with implications for enterprise deployments, limitations, and future research directions. Close collaboration between researchers and industry partners may accelerate progress in developing and deploying retrieval-augmented generation technology.

The advantages of forgetting have been investigated in various research fields, including education, philosophy, ecology and linguistics, where forgetting has been found to contribute significantly to the enhancement of humans' decision-making, creativity, and diversity from multiple perspectives. Forgetting, an intrinsic aspect of human memory, does not naturally occur in machines, highlighting a fundamental distinction between humans and artificial systems. In the context of the human brain, overfitting arises when we simply memorise specific examples rather than generalise patterns from them [96]. This narrow focus can cause inflexibility in our thinking and problem-solving abilities, as well as lead to erroneous predictions or assumptions when confronted with unfamiliar situations. Overfitting is also a challenge in machine learning (ML) [50]. By mimicking the human brain, incorporating a forget-and-relearn function into machines has been proposed to be a powerful paradigm for shaping the learning trajectories of artificial neural networks [269], as not all content in the past is equally important for models to remember [203].

Modern Machine Learning models are expensive IP and business competitiveness often depends on keeping this IP confidential. This in turn restricts how these models are deployed -- for example it is unclear how to deploy a model on-device without inevitably leaking the underlying model. At the same time, confidential computing technologies such as Multi-Party Computation or Homomorphic encryption remain impractical for wide adoption. In this paper we take a different approach and investigate feasibility of ML-specific mechanisms that deter unauthorized model use by restricting the model to only be usable on specific hardware, making adoption on unauthorized hardware inconvenient. That way, even if IP is compromised, it cannot be trivially used without specialised hardware or major model adjustment. In a sense, we seek to enable cheap locking of machine learning models into specific hardware. We demonstrate that locking mechanisms are feasible by either targeting efficiency of model representations, such making models incompatible with quantisation, or tie the model's operation on specific characteristics of hardware, such as number of cycles for arithmetic operations. We demonstrate that locking comes with negligible work and latency overheads, while significantly restricting usability of the resultant model on unauthorized hardware.

Hate detection has long been a challenging task for the NLP community. The task becomes complex in a code-mixed environment because the models must understand the context and the hate expressed through language alteration. Compared to the monolingual setup, we see very less work on code-mixed hate as large-scale annotated hate corpora are unavailable to make the study. To overcome this bottleneck, we propose using native language hate samples. We hypothesise that in the era of multilingual language models (MLMs), hate in code-mixed settings can be detected by majorly relying on the native language samples. Even though the NLP literature reports the effectiveness of MLMs on hate detection in many cross-lingual settings, their extensive evaluation in a code-mixed scenario is yet to be done. This paper attempts to fill this gap through rigorous empirical experiments. We considered the Hindi-English code-mixed setup as a case study as we have the linguistic expertise for the same. Some of the interesting observations we got are: (i) adding native hate samples in the code-mixed training set, even in small quantity, improved the performance of MLMs for code-mixed hate detection, (ii) MLMs trained with native samples alone observed to be detecting code-mixed hate to a large extent, (iii) The visualisation of attention scores revealed that, when native samples were included in training, MLMs could better focus on the hate emitting words in the code-mixed context, and (iv) finally, when hate is subjective or sarcastic, naively mixing native samples doesn't help much to detect code-mixed hate. We will release the data and code repository to reproduce the reported results.

The number and dynamic nature of web and mobile applications presents significant challenges for assessing their compliance with data protection laws. In this context, symbolic and statistical Natural Language Processing (NLP) techniques have been employed for the automated analysis of these systems' privacy policies. However, these techniques typically require labor-intensive and potentially error-prone manually annotated datasets for training and validation. This research proposes the application of Large Language Models (LLMs) as an alternative for effectively and efficiently extracting privacy practices from privacy policies at scale. Particularly, we leverage well-known LLMs such as ChatGPT and Llama 2, and offer guidance on the optimal design of prompts, parameters, and models, incorporating advanced strategies such as few-shot learning. We further illustrate its capability to detect detailed and varied privacy practices accurately. Using several renowned datasets in the domain as a benchmark, our evaluation validates its exceptional performance, achieving an F1 score exceeding 93%. Besides, it does so with reduced costs, faster processing times, and fewer technical knowledge requirements. Consequently, we advocate for LLM-based solutions as a sound alternative to traditional NLP techniques for the automated analysis of privacy policies at scale.

Following a final hearing on its bankruptcy plan Thursday morning, the coworking pioneer will have fewer locations, a new influx of capital, and 4 billion in debt wiped from its books. In a packed courtroom in Newark, New Jersey, Judge John Sherwood approved WeWork's restructuring plan. WeWork expects to finally exit bankruptcy in mid-June. The plan also staved off a bid by WeWork's controversial founder Adam Neumann, who had sought to buy back the company he founded before he was infamously ousted. WeWork's clean slate will coincide with a new era of working, one in which office workers have pushed back against returning to offices full-time.