The robot on an oil drillship in the Gulf of Mexico made it easier for Mark Rodgers to do his job stringing together heavy, dirty pipes. It could also be a reason he's not working there today. The Iron Roughneck, made by National Oilwell Varco Inc., automates the repetitive and dangerous task of connecting hundreds of segments of drill pipe as they're shoved through miles of ocean water and oil-bearing rock. The machine has also cut to two from three the need for roustabouts, estimates Rodgers, who took a job repairing appliances after being laid off from Transocean Ltd. "I'd love to go back offshore," he says. The odds are against him.

Infosys, a global leader in consulting, technology, outsourcing and next-generation services, today announced that it has been awarded in the'Best in Show' category by TM Forum Live! Asia". TM Forum is a leading global industry association for digital business. The award was given for the'Cognitive Digital Agent' - a project championed by Globe Telecom, Philippines along with Infosys, Amdocs and Huawei. The project demonstrated the feasibility of using cognitive computing technologies aligned to telecom business processes to enhance customer experience in a more intuitive and natural fashion. To address changing consumer needs and demands in today's digital economy, Infosys, along with Huawei and Amdocs, established the Cognitive Digital Agent - a five-month project, led by Globe Telecom. This was aimed at creating the next generation of customer care services, leveraging artificial intelligence technologies. The core solution is driven by Infosys' expertise in natural language processing, machine learning and cognitive computing. The Cognitive Digital Agent has the capability to address complex queries and answer questions through omni-channel access including interactive voice responses (IVR), portals and wearables. The Cognitive Digital Agent creates a difference in situations where, if a call center is contacted, the responses are generated using natural language processing - making them more consumer friendly, or on social media platforms and in smart watches where the machine agent responds to queries 24x7. TM Forum recognized the project for some of these exceptional demonstrations of business outcomes across channels, and the inventive use of machine learning and Artificial Intelligence (AI). "Our goal has been to explore the use of cognitive computing and artificial intelligence technologies such as natural language processing and machine learning to create the next generation of customer care services, which, in turn, enabled us to create this compelling project that can significantly improve customer satisfaction.

Mark Carney, the Bank of England Governor's, recent "Robots to steal 15 million jobs" warning is closely followed by a Japanese life insurer announcing that they are replacing 34 staff with robots to improve productivity by 30% and save just under £1m a year in salaries. In this instance the robots are an artificial intelligence (AI) system described as'cognitive technology that can think like a human'. It is capable of reading medical certificates and gathering data to calculate claim payments and when you also hear that an American insurer is already using AI and boasting of paying a claim for a stolen mobile phone in 3 seconds using their system known as'AI Jim', the attraction to insurers is obvious. To some, a'robot revolution' will just be another technological advancement, albeit one of significance to compare with the industrial revolution or the internet. To others it may be a very worrying radical change with the potential for global transformation, both socially and economically.

Shivaram Kalyanakrishnan is an assistant professor in the department of computer science and engineering at the Indian Institute of Technology-Bombay. He specialises in artificial intelligence (AI) and is the only author from India who is part of an 18-member study panel of the Stanford University-hosted report titled Artificial Intelligence and Life. Kalyanakrishnan's expertise broadly fits in the area of machine learning. Called reinforcement learning, it defines what actions software agents should take to maximize a certain type of reward after learning from reward and punishment. In an interview, he urges people to be more optimistic about the things AI can do rather than be obsessed with the fear around AI machines.

In a year of uncertainty and unpredictability, change strangely remained our only constant in 2016. Against a backdrop of unexpected political events – the outcome of the Brexit referendum, the election of Donald Trump and the Italy constitutional reform vote, for example – and an unsettled global economy, technological innovation has been developing at a dizzying pace. Nowhere has this been more notable than in the retail sector. Customer demand for convenience is driving change. Our Unfaithful Consumer research found that 55 percent of consumers see it as the most important factor when it comes to deciding where, and how, to shop. With the help of truly disruptive new technology, the focus in 2016 was on making the entire shopping experience more convenient for the consumer.

Billionaires in the world's tech capital Silicon Valley are reportedly preparing for the apocalypse by buying underground bunkers, guns, ammo and motorcycles. Fearful that artificial intelligence will displace so many jobs that there will be a revolt against those responsible for the technology, the are entrepreneurs readying themselves for doomsday like scenarios. Reid Hoffman, the co-founder of the professional social network, LinkedIn, told The New Yorker that he believes more than 50 per cent of billionaires in the Californian tech hub are preparing for the worst. "I own a couple of motorcycles. I have a bunch of guns and ammo. I figure that, with that, I can hole up in my house for some amount of time," he said.

Japan should tap the potential of young workers and encourage more people in their 30s and 40s to become chief executive officers, as part of a reform to revitalize the economy toward 2030, a government task force said Wednesday. Amid the graying of its society, Japan also needs to step up support for people with dementia and work to eradicate car accidents involving the elderly by making use of an automatic braking and self-driving system. The task force outlined a series of steps that Japan needs to take in the years ahead, as the average age of the country's baby boomers will reach 80 around 2030. The report was presented to a meeting of the Council on Economic and Fiscal Policy headed by Prime Minister Shinzo Abe. The task force involves academics and members of the council, including Sadayuki Sakakibara, chairman of the Japan Business Federation, the country's largest business lobby known as Keidanren.

It has long been claimed that women are better at multi-tasking than men. While some women relish the accolade, others suspect some males use it as an excuse for avoiding work. Now scientists have found strong proof that men are inferior at juggling two activities - at least compared to women under 60. Men asked to carry out complex thinking while walking on a treadmill without handrails were found to stop swinging their right arm while they walk. But women under 60 – described as'pre-menopausal' – were'surprisingly' not affected with both arms swung freely as before.

Security remains one of the top unresolved challenges for businesses. Billions of dollars have been spent on security technology over the last 30 years, yet hackers seem to be more successful than ever. Every organization is now under extreme threat, all the time. Today, hacking is a much more complex art than it used to be: It no longer only involves just scanning and penetrating the network via a vulnerability. Yet the traditional security tools used by most companies are often inadequate because they still focus on this, ignoring what is now a very complex post-compromise chain of events.

Automation in the workplace has been one of the looming existential threats to American workers for years now. And with each new study published, the fear of robots, machines, and artificial intelligence coming to take our jobs ticks higher. But a new report from McKinsey finds that the future of work and automation isn't quite the zero-sum game when it comes to jobs as some perceive. Right now, 51% of job activities could be automated with "currently demonstrated" technology, the McKinsey report says. The distinction is noteworthy: McKinsey isn't saying half of all jobs can be automated with existing technology, but rather job tasks.