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Southwest Airlines just insulted unhappy customers in a truly spectacular way

ZDNet

Well, except for those pesky FAA computers going down for a few hours, which stopped Southwest from flying any domestic planes at all. Unlike, for example, the spectacular Christmas meltdown that stranded hundreds of thousands of passengers all over America. Southwest was slow to utter even the slightest mea culpa. The airline blamed the weather before it even admitted its own software-buying decisions might have something to do with the mess. But as Southwest has floated back toward a regular service, it's begun to offer penance.


Startups Want to Help Airlines Prevent Tech Meltdowns

WSJ.com: WSJD - Technology

The meltdowns at Southwest and the FAA, just weeks apart, were because of weaknesses in systems scheduled for upgrades--underscoring the urgent need to give priority to efforts to modernize those systems, as well as the consequences of waiting to do so, the consultants said. While starting over wholesale with new information-technology infrastructure is likely unrealistic, consultants said, the sector should take advantage of cloud-based tools that can integrate the fire hose of real-time data driving airline operations. Newer, cloud-based infrastructure and databases can scale horizontally--meaning they can take advantage of distributed computing resources across the internet as needed. This design allows information to flow more freely, reducing the likelihood of glitches that cascade into systemwide shutdowns. Older, legacy systems are limited to the amount of computing power available.


ChatGPT can create travel itineraries. Should advisors be worried?: Travel Weekly

#artificialintelligence

You have likely heard of ChatGPT, the artificial intelligence chatbot that can create original college essays that don't get flagged by plagiarism-detection software. Of course, it can do many things beyond confounding educators and delighting students. It can, for instance, write computer code. And, I discovered, give travel planning advice. To see how useful its travel suggestions might be, I began by asking what there is to see in Uturoa, the main town on the French Polynesian island of Raiatea.


AI artist reimagines British tourist spots including Stonehenge based on 1 star Trip Advisor reviews

Daily Mail - Science & tech

An AI has created hilarious postcard images of popular British tourist attractions, based solely on snippets from one-star Trip Advisor reviews. Text-to-image tool DALL-E, released by artificial intelligence firm OpenAI, is able to create images and artwork from text prompts. UK rental agency My Favourite Cottages used it to reimagine tourist spots including Stonehenge, Angel of the North, Brighton Palace Pier and Cornwall's Eden Project. Some of the results have a passing resemblance to the real thing, while others are like a window into a dystopian nightmare. DALL-E relies on artificial neural networks (ANNs), which simulate the way the brain works in order to learn.


Get Babbel language learning training for up to 55% off

Mashable

TL;DR: As of Dec. 27, you can save up to 55% on the Babbel Language Learning app and dive into 13,000 hours of training in all 14 different languages offered. It appears that people are ready to get out and see the world again. And thanks to some strong exchange rates for the U.S. dollar, travel agents are reporting that overseas travel plans to European destinations like London, Paris, and Madrid have risen up to 20 percent over 2020 and 2021 figures. Of course, you're not really going to be able to take full advantage of an international vacation if you can't speak the native language. Thankfully, the folks behind the Babbel Language Learning app are so confident that it can get learners conversational in a new language fast that even if you started now, you could probably be comfortable asking for directions in Paris or ordering dinner in Madrid by Valentine's Day.


Travel Smarter with AI and ML. Price prediction and comparison

#artificialintelligence

One of the main ways that AI and ML can be used for travel hacking is by predicting and comparing prices for flights, hotels, and other travel accommodations. By analyzing past data on prices and demand, machine learning algorithms can predict the likelihood of price fluctuations and suggest the best time to book a trip. This can save travelers money and help them plan their trips more efficiently. AI and ML can also be used to make personalized recommendations for travel destinations and experiences based on an individual's preferences and past travel history. By analyzing a traveler's interests and past travel patterns, AI algorithms can suggest destinations and activities that are tailored to their interests and needs.


Data Specialist (Engineering & Analytics) - FinTech at lastminute.com - Chiasso, Switzerland

#artificialintelligence

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". Lastminute.com is part of Lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.


Can Artificial Intelligence Plan Your Next Trip? We Interviewed ChatGPT to Find Out

#artificialintelligence

Um...are we travel writers all out of a job? If you've been following the recent advancements in the world of artificial intelligence, you'll know that there are unbelievable strides being made regarding the creation of original art. But there are also cutting-edge language models that can craft anything from original stories and college essays to writing jokes and crafting press releases. And for travelers, A.I. might even be able to help you plan your next trip–which has us travel writers a little bit nervous. But we wanted to see how far this technology has come, so we decided to put it to the test by conducting an interview with the ChatGPT A.I. engine to find out some of the best things to do in the coming year and hear about the travel space in general.


How AI might affect vacations in the future • Ayoka - Made in USA Enterprise Application Services

#artificialintelligence

Vacations are a time for relaxation, exploration, and adventure. But what if artificial intelligence (AI) could take the planning and execution of vacations to the next level? AI technology is becoming more and more advanced, and it could revolutionize the way we plan and experience our vacations. AI could make vacations easier and more enjoyable, from helping to plan travel and accommodation to providing personalized recommendations for restaurants, activities, and attractions. It could even be used to create custom itineraries and provide virtual tours of destinations. AI could make vacations smarter, faster, and more personal, opening up new possibilities for travel and exploration.


Hitting the Books: AI is already reshaping air travel, will airports themselves be next?

#artificialintelligence

The holiday travel season is once again upon us! It's the magical time of the year that combines standing in airport security lines with incrementally losing your mind as the hands of your watch perpetually tick closer to a boarding time that somehow moved up 45 minutes since you left the house and the goober in front of you is, in the year of our lord 2022, still somehow confused about why we have to take our shoes off in security and, goddamit dude, stop arguing with the TSA and untie your laces already these tickets are nonrefundable. AI can help fix this. It can perhaps even give regular folks a taste of the effortless airport experience that more well-heeled travelers enjoy -- the private jet set who don't ever have to worry about departure times or security lines like the rest of us schmucks stuck flying Spirit. In their latest book POWER AND PREDICTION: The Disruptive Economics of Artificial Intelligence, University of Toronto economists and professors Ajay Agrawal, Joshua Gans and Avi Goldfarb examine the foundational impact that AI/ML systems have on human decision making as we increasingly rely on automation and big data predictions.