Consumer Products & Services


AI and big data converge to improve your airport customer experience

ZDNet

Did you know airports are just as worried about competing for your business as everyone else? Next time you walk through an airport terminal, think about all the systems and processes swirling around you, or could potentially swirl around you, intended to improve your experience there. If you were the CIO or IT director of the facility, what would be the focus of your efforts? Imagine all the tech possibilities with Chicago O'Hare. The airport customer experience happens at two levels - either delivered by the airline or by the airport itself.


Amazon's Alexa Wants You to Talk to Your Ads

WIRED

There are few electronic devices with which you cannot order a Domino's pizza. When the craving hits, you can place an order via Twitter, Slack, Facebook Messenger, SMS, your tablet, your smartwatch, your smart TV, and even your app-enabled Ford. This year, the pizza monger added another ordering tool: If your home is one of the 20 million with a voice assistant, you can place a regular order through Alexa or Google Home. Just ask for a large extra-cheese within earshot, and voila--your pizza is in the works. Sign up to get Backchannel's weekly newsletter, and follow us on Facebook, Twitter, and Instagram.


AI promises a food revolution, from farm to supermarket Raconteur The Times & The Sunday Times

#artificialintelligence

Food group Danone is working with ToolsGroup on AI-enhanced software to improve the supply chain. Forecast error is down 20%. Product expiry is down 30 per cent. And there is a 55 per cent improvement in net uplift from promotions. These new beers are courtesy of London-based IntelligentX brewery which uses feedback to alter the recipe according to reinforcement learning and Bayesian optimisation system.


How Blockchain And Cryptocurrencies Will Transform The Travel Industry

International Business Times

As Amazon's Alexa and Apple's Siri battle for dominance in hotel rooms, we are entering a new era of efficient communication and collaboration in travel. However, the most significant opportunities to transform the travel industry are around the widespread adoption of blockchain technology and cryptocurrencies. As the digital transformation gathers pace, it's clear that the travel industry is ripe for disruption. Upon entering an airport, we are immediately greeted with legacy friction points. Long check-in lines, passport control and a lack of communication are just the beginning of a series of frustrations that occur before boarding a flight.


8 Human Jobs A.I. Robots Will Eventually Take Over

#artificialintelligence

Advances in AI and automation has been making the mainstream news as of late. It's not just Filipinos or Mexicans taking white people's jobs, our robot overlords are taking over the playing field too. Of course, that's just a joke. I mean, the former is a joke but the latter is true. AI and automation will soon actually displace many people in the workforce.


A Finnish startup is replacing in-store beauty consultants with selfies and AI

#artificialintelligence

Beauty products have so far lagged behind in terms of e-commerce. Finnish startup Revieve wants to help people buy beauty products online by offering a tool that analyses the shoppers face, and helps them decide on which products to buy. The company recently closed a seed round to expand its white-label solution among both major brands and independent retailers. The digital revolution has so far eluded the beauty products industry. Online penetration for the category was still only 8.4% in the US last year, according to Euromonitor; to be compared with 70% of Americans regularly shopping online.


Artificial Intelligence and Supercomputers to Help Alleviate Urban Traffic Problems

#artificialintelligence

Look above the traffic light at a busy intersection in your city and you will probably see a camera. These devices may have been installed to monitor traffic conditions and provide visuals in the case of a collision. But can they do more? Can they help planners optimize traffic flow or identify sites that are most likely to have accidents? And can they do so without requiring individuals to slog through hours of footage?


Can Chatbots Really Enhance the Holiday Travel Experience?

#artificialintelligence

Chatbots have begun to shape almost every area of our lives. From menial tasks like providing weather forecasts to helping us make important financial decisions, and even replicating yourself, there seems to be no limit to what chatbots can help us do. One area that has seen a particularly noteworthy explosion of bots is the travel industry. From Expedia's Facebook Messenger hotel search chatbot, CheapFlights' big personality flight and hotel bot, to Carla, the personal travel assistant who can help you pack for your trip, travel and hospitality companies are investing a lot of resources into creating chatbots to assist us along our journeys. According to Generali Global Assistance, nearly 100 Million Americans (or 40%) will travel this holiday season.


Artificial intelligence and supercomputers to help alleviate urban traffic problems

#artificialintelligence

Look above the traffic light at a busy intersection in your city and you will probably see a camera. These devices may have been installed to monitor traffic conditions and provide visuals in the case of a collision. But can they do more? Can they help planners optimize traffic flow or identify sites that are most likely to have accidents? And can they do so without requiring individuals to slog through hours of footage?


ANA declares AI the marketing word of the year

#artificialintelligence

Given how rife 2017 was for controversy in the marketing industry, AI winning out as the marketing word of the year against topics like transparency is surprising. This year has seen a handful of big-name advertisers, including Procter & Gamble and Unilever, trim back their spending on digital media as the channel's proved rife with non-transparency and murky business practices. P&G's Chief Brand Officer Marc Pritchard also sparked industry-wide discussions that have extended throughout the year about these subjects and also the need for ad vendors to receive third-party media accreditation from watchdog groups like the Media Rating Council. The ANA news signals that, even as marketers and members of the media get caught up in the industry's churn, many professionals are placing their focus on emerging technology to drive business results and innovate their strategies. AI offers promise in managing the massive amount of data marketers now accrue on their customers and in helping them create and deploy highly personalized campaigns.