Risk Management


What Every Business Should Know About Chatbots - CIOL

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The latest technology to catch the fancy of a lot of businesses are chatbots--self-learning computer programs designed to have intelligent conversations with humans over the Internet.


Looking for insurance advice? Automated agents may offer you one - The Economic Times

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Two life insurance companies, Birla Sun Life Insurance and HDFC Life, recently rolled out their own versions of chatbots. First, there was robo-advisory for those looking for automated advice and a platform to invest in mutual funds (MFs), and now chatbots suggest insurance policies and answer customer queries. Customers of Birla Sun Life Insurance will be able to access the bot on its website as well as on Facebook. Similarly, addressing life insurance queries requires proper needs analysis and bots need to travel some distance before they achieve that.


Artificial Intelligence Is Replacing Humans At This Japanese Company

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The year of AI has well and truly begun, it seems. An insurance company in Japan announced that it will lay off more than 30 employees and replace them with an artificial intelligence system.


Japanese company replaces office workers with artificial intelligence

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A future in which human workers are replaced by machines is about to become a reality at an insurance firm in Japan, where more than 30 employees are being laid off and replaced with an artificial intelligence system that can calculate payouts to policyholders.


The rise of the cost-benefit robots

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And so the insurrection is beginning. Last week Japanese insurance Fukoku Mutual Life Insurance announced that it was going to be replacing 30 staff with an artificial intelligence that would be calculating payouts (although, it noted, with human oversight still making final approvals).


AI replacing human staff at Japanese insurance company

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They never take days off and never strike -- artificial intelligence is set to replace more than 30 human workers at a Japanese insurance firm.


Life Insurance Company is Replacing Human Employees With AI

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It looks like the job automation trend is getting to Japan, bringing the country a step closer to a future of layoffs in favor of intelligent machines. Japanese firm Fukoku Mutual Life Insurance Co. is laying off more than 30 of its employees and is replacing them with artificial intelligence (AI) systems that will perform payout calculations for policyholders.


Japanese company replaces office workers with artificial intelligence

#artificialintelligence

A future in which human workers are replaced by machines is about to become a reality at an insurance firm in Japan, where more than 30 employees are being laid off and replaced with an artificial intelligence system that can calculate payouts to policyholders.



Insurance firm to replace human workers with AI system - The Mainichi

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Fukoku Mutual Life Insurance Co. is planning to slash nearly 30 percent of its payment assessment department's human staff after it introduces an artificial intelligence (AI) system in January 2017 to improve operating efficiency.