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Five questions with Ada Hoffman

#artificialintelligence

Lovecraftian-overtones. Ada Hoffman's debut novel The Outside seemingly has it all! We asked her about writing autistic characters and why the development of AI's is causing so much fear in society today. Why did you want to include an autistic character in your novel and how did you approach accurately and sensitively tackling this? For THE OUTSIDE, I was hesitant to make Yasira autistic, given how dark of some of the story's elements are, but once I had a first draft I knew that autism was integral to the story I was telling. It was a story that came from a surprisingly personal place and it revolved around the idea of perceiving reality differently than others, of being overwhelmed by one's perceptions, and of whose perceptions are considered real or true and why.


TTEC to Debut AI-Enabled Associate Assist Solution at Customer Contact Week (CCW) 2019

#artificialintelligence

TTEC Holdings, Inc., a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world's most iconic and disruptive brands, will be showcasing Associate Assist and other innovative technology solutions for AI-enhanced training, omnichannel interactions and journey orchestration during Customer Contact Week, June 24-27, in Las Vegas. TTEC creates employee experiences that increase engagement and designs, builds and operates customer experiences that deliver results. TTEC uses Intelligent Virtual Assistants (IVAs) to empower employees and deliver seamless service experiences that enable hyper personalization, increase response time and improve accuracy. Associate Assist augments associates by monitoring conversations between associates and customers and scanning through data to deliver the suggested next best action or response to the associate, in real-time. In addition, the solution establishes a closed loop, AI-enhanced, self-training knowledge base that is used not only to train new associates but also improve associate accuracy, efficiency and consistency.


Instagram CEO unsure of what to do with 'deepfaked' video - says the company doesn't have a policy

Daily Mail - Science & tech

The CEO of Instagram has defended the company's decision not to take down a deepfaked video of Mark Zuckerberg two weeks after the doctored video was reported. Adam Mosseri told CBS' Gayle King - in his first US television interview since taking over the platform last year - that the company hasn't yet formulated an official policy on AI-altered video called'deepfakes', and until then taking action would be'inappropriate.' Mosseri said, 'I don't feel good about it,' but said there is no rush to remove the video, in part because'the damage is done.' Mosseri's comments about deepfakes come as a response to King's questioning about a faked video of Facebook CEO Mark Zuckerberg taken from an actual interview with CBSN in 2017. The doctored video features a fairly convincing Zuckerberg next to a superimposed CBSN logo talking about how Facebook wields power over its users.


Interpretable Question Answering on Knowledge Bases and Text

arXiv.org Artificial Intelligence

Interpretability of machine learning (ML) models becomes more relevant with their increasing adoption. In this work, we address the interpretability of ML based question answering (QA) models on a combination of knowledge bases (KB) and text documents. We adapt post hoc explanation methods such as LIME and input perturbation (IP) and compare them with the self-explanatory attention mechanism of the model. For this purpose, we propose an automatic evaluation paradigm for explanation methods in the context of QA. We also conduct a study with human annotators to evaluate whether explanations help them identify better QA models. Our results suggest that IP provides better explanations than LIME or attention, according to both automatic and human evaluation. We obtain the same ranking of methods in both experiments, which supports the validity of our automatic evaluation paradigm.


Data Science for Public Policy: How I Fake My Way Through Imposter Syndrome - Medium

#artificialintelligence

Three years ago, if you told me that one day I would use python to analyze AI policy and make Guido van Rossum chuckle, I would think you are crazy. Three years later at PyCon 2019 in Cleveland, that's exactly what happened. I was by no means a tech person. I was trained as an economist (read: stats nerd), but somehow for the past three years I've been writing analysis on deep-tech fields including AI and 5G. What I hope to achieve with this post is not #humblebrag (ok, maybe a little happy dance) but to share with you all the struggles I had and am still experiencing on a daily basis and to reassure a fellow researcher somewhere feeling that he/she is faking it all the time, you are not alone.


Digital Data: how do you distinguish true from fake?

#artificialintelligence

As technology goes more and more towards Artificial Intelligence branches such as Machine Learning and Deep Learning technologies, data and information are getting more and more endangered by Fake News and tampered materials. Deep Fakes seems to be the most "promising" and dangerous example of this kind. Shortly, it allows creating a tampered video content by replace its behavior. Say, like replacing an actor's face with someone's else, as it happened to Gal Gadot (read more). Turns out there are out thousands of "faked" videos out in the network.


'Human plus artificial' intelligence: the future of work in the investment industry

#artificialintelligence

What is the future of work in the investment industry? How do we, as providers of human capital prepare for the evolution of this profession? What does it mean for employers seeking to engage and motivate staff over the long term? It is widely accepted that, like most other industries, the financial services industry is in a state of flux. Unlike other episodes of change in recent decades, the current context is often characterised as an "industrial revolution" creating continual disruption of a structural nature. On that backdrop, the prudent approach is to prepare, not predict.


Making the Cut: A Bandit-based Approach to Tiered Interviewing

arXiv.org Artificial Intelligence

Given a huge set of applicants, how should a firm allocate sequential resume screenings, phone interviews, and in-person site visits? In a tiered interview process, later stages (e.g., in-person visits) are more informative, but also more expensive than earlier stages (e.g., resume screenings). Using accepted hiring models and the concept of structured interviews, a best practice in human resources, we cast tiered hiring as a combinatorial pure exploration (CPE) problem in the stochastic multi-armed bandit setting. The goal is to select a subset of arms (in our case, applicants) with some combinatorial structure. We present new algorithms in both the probably approximately correct (PAC) and fixed-budget settings that select a near-optimal cohort with provable guarantees. We show on real data from one of the largest USbased computer science graduate programs that our algorithms make better hiring decisions or use less budget than the status quo. '... nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies." - Lawrence Bossidy, The CEO as Coach (1995)


An AGI with Time-Inconsistent Preferences

arXiv.org Artificial Intelligence

This paper reveals a trap for artificial general intelligence (AGI) theorists who use economists' standard method of discounting. This trap is implicitly and falsely assuming that a rational AGI would have timeconsistent preferences. An agent with time-inconsistent preferences knows that its future self will disagree with its current self concerning intertemporal decision making. Such an agent cannot automatically trust its future self to carry out plans that its current self considers optimal. Economists have long used utility functions to model how rational agents behave (see Mas-Colell et al., 1995).


My top three policy and governance issues in AI/ML

Robohub

What do you think are the top three policy and governance issues that face AI/ML currently? For me the biggest governance issue facing AI/ML ethics is the gap between principles and practice. The hard problem the industry faces is turning good intentions into demonstrably good behaviour. In the last 2.5 years there has been a gold rush of new ethical principles in AI. Since Jan 2017 at least 22 sets of ethical principles have been published, including principles from Google, IBM, Microsoft and Intel.