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Distinguishing the Knowable from the Unknowable with Language Models
Ahdritz, Gustaf, Qin, Tian, Vyas, Nikhil, Barak, Boaz, Edelman, Benjamin L.
We study the feasibility of identifying epistemic uncertainty (reflecting a lack of knowledge), as opposed to aleatoric uncertainty (reflecting entropy in the underlying distribution), in the outputs of large language models (LLMs) over free-form text. In the absence of ground-truth probabilities, we explore a setting where, in order to (approximately) disentangle a given LLM's uncertainty, a significantly larger model stands in as a proxy for the ground truth. We show that small linear probes trained on the embeddings of frozen, pretrained models accurately predict when larger models will be more confident at the token level and that probes trained on one text domain generalize to others. Going further, we propose a fully unsupervised method that achieves non-trivial accuracy on the same task. Taken together, we interpret these results as evidence that LLMs naturally contain internal representations of different types of uncertainty that could potentially be leveraged to devise more informative indicators of model confidence in diverse practical settings.
RACER: An LLM-powered Methodology for Scalable Analysis of Semi-structured Mental Health Interviews
Singh, Satpreet Harcharan, Jiang, Kevin, Bhasin, Kanchan, Sabharwal, Ashutosh, Moukaddam, Nidal, Patel, Ankit B
Semi-structured interviews (SSIs) are a commonly employed data-collection method in healthcare research, offering in-depth qualitative insights into subject experiences. Despite their value, the manual analysis of SSIs is notoriously time-consuming and labor-intensive, in part due to the difficulty of extracting and categorizing emotional responses, and challenges in scaling human evaluation for large populations. In this study, we develop RACER, a Large Language Model (LLM) based expert-guided automated pipeline that efficiently converts raw interview transcripts into insightful domain-relevant themes and sub-themes. We used RACER to analyze SSIs conducted with 93 healthcare professionals and trainees to assess the broad personal and professional mental health impacts of the COVID-19 crisis. RACER achieves moderately high agreement with two human evaluators (72%), which approaches the human inter-rater agreement (77%). Interestingly, LLMs and humans struggle with similar content involving nuanced emotional, ambivalent/dialectical, and psychological statements. Our study highlights the opportunities and challenges in using LLMs to improve research efficiency and opens new avenues for scalable analysis of SSIs in healthcare research.
KICGPT: Large Language Model with Knowledge in Context for Knowledge Graph Completion
Wei, Yanbin, Huang, Qiushi, Kwok, James T., Zhang, Yu
Knowledge Graph Completion (KGC) is crucial for addressing knowledge graph incompleteness and supporting downstream applications. Many models have been proposed for KGC. They can be categorized into two main classes: triple-based and text-based approaches. Triple-based methods struggle with long-tail entities due to limited structural information and imbalanced entity distributions. Text-based methods alleviate this issue but require costly training for language models and specific finetuning for knowledge graphs, which limits their efficiency. To alleviate these limitations, in this paper, we propose KICGPT, a framework that integrates a large language model (LLM) and a triple-based KGC retriever. It alleviates the long-tail problem without incurring additional training overhead. KICGPT uses an in-context learning strategy called Knowledge Prompt, which encodes structural knowledge into demonstrations to guide the LLM. Empirical results on benchmark datasets demonstrate the effectiveness of KICGPT with smaller training overhead and no finetuning.
Framework-Based Qualitative Analysis of Free Responses of Large Language Models: Algorithmic Fidelity
Amirova, Aliya, Fteropoulli, Theodora, Ahmed, Nafiso, Cowie, Martin R., Leibo, Joel Z.
Today, using Large-scale generative Language Models (LLMs) it is possible to simulate free responses to interview questions like those traditionally analyzed using qualitative research methods. Qualitative methodology encompasses a broad family of techniques involving manual analysis of open-ended interviews or conversations conducted freely in natural language. Here we consider whether artificial "silicon participants" generated by LLMs may be productively studied using qualitative methods aiming to produce insights that could generalize to real human populations. The key concept in our analysis is algorithmic fidelity, a term introduced by Argyle et al. (2023) capturing the degree to which LLM-generated outputs mirror human sub-populations' beliefs and attitudes. By definition, high algorithmic fidelity suggests latent beliefs elicited from LLMs may generalize to real humans, whereas low algorithmic fidelity renders such research invalid. Here we used an LLM to generate interviews with silicon participants matching specific demographic characteristics one-for-one with a set of human participants. Using framework-based qualitative analysis, we showed the key themes obtained from both human and silicon participants were strikingly similar. However, when we analyzed the structure and tone of the interviews we found even more striking differences. We also found evidence of the hyper-accuracy distortion described by Aher et al. (2023). We conclude that the LLM we tested (GPT-3.5) does not have sufficient algorithmic fidelity to expect research on it to generalize to human populations. However, the rapid pace of LLM research makes it plausible this could change in the future. Thus we stress the need to establish epistemic norms now around how to assess validity of LLM-based qualitative research, especially concerning the need to ensure representation of heterogeneous lived experiences.
TrustGuard: GNN-based Robust and Explainable Trust Evaluation with Dynamicity Support
Wang, Jie, Yan, Zheng, Lan, Jiahe, Bertino, Elisa, Pedrycz, Witold
Trust evaluation assesses trust relationships between entities and facilitates decision-making. Machine Learning (ML) shows great potential for trust evaluation owing to its learning capabilities. In recent years, Graph Neural Networks (GNNs), as a new ML paradigm, have demonstrated superiority in dealing with graph data. This has motivated researchers to explore their use in trust evaluation, as trust relationships among entities can be modeled as a graph. However, current trust evaluation methods that employ GNNs fail to fully satisfy the dynamic nature of trust, overlook the adverse effects of trust-related attacks, and cannot provide convincing explanations on evaluation results. To address these problems, we propose TrustGuard, a GNN-based accurate trust evaluation model that supports trust dynamicity, is robust against typical attacks, and provides explanations through visualization. Specifically, TrustGuard is designed with a layered architecture that contains a snapshot input layer, a spatial aggregation layer, a temporal aggregation layer, and a prediction layer. Among them, the spatial aggregation layer adopts a defense mechanism to robustly aggregate local trust, and the temporal aggregation layer applies an attention mechanism for effective learning of temporal patterns. Extensive experiments on two real-world datasets show that TrustGuard outperforms state-of-the-art GNN-based trust evaluation models with respect to trust prediction across single-timeslot and multi-timeslot, even in the presence of attacks. In addition, TrustGuard can explain its evaluation results by visualizing both spatial and temporal views.
Language Writ Large: LLMs, ChatGPT, Grounding, Meaning and Understanding
Apart from what (little) OpenAI may be concealing from us, we all know (roughly) how ChatGPT works (its huge text database, its statistics, its vector representations, and their huge number of parameters, its next-word training, and so on). But none of us can say (hand on heart) that we are not surprised by what ChatGPT has proved to be able to do with these resources. This has even driven some of us to conclude that ChatGPT actually understands. It is not true that it understands. But it is also not true that we understand how it can do what it can do. I will suggest some hunches about benign biases: convergent constraints that emerge at LLM scale that may be helping ChatGPT do so much better than we would have expected. These biases are inherent in the nature of language itself, at LLM scale, and they are closely linked to what it is that ChatGPT lacks, which is direct sensorimotor grounding to connect its words to their referents and its propositions to their meanings. These convergent biases are related to (1) the parasitism of indirect verbal grounding on direct sensorimotor grounding, (2) the circularity of verbal definition, (3) the mirroring of language production and comprehension, (4) iconicity in propositions at LLM scale, (5) computational counterparts of human categorical perception in category learning by neural nets, and perhaps also (6) a conjecture by Chomsky about the laws of thought. The exposition will be in the form of a dialogue with ChatGPT-4.
Multi-User Chat Assistant (MUCA): a Framework Using LLMs to Facilitate Group Conversations
Mao, Manqing, Ting, Paishun, Xiang, Yijian, Xu, Mingyang, Chen, Julia, Lin, Jianzhe
Recent advancements in large language models (LLMs) have provided a new avenue for chatbot development, while most existing research has primarily centered on single-user chatbots that focus on deciding "What" to answer after user inputs. In this paper, we identified that multi-user chatbots have more complex 3W design dimensions -- "What" to say, "When" to respond, and "Who" to answer. Additionally, we proposed Multi-User Chat Assistant (MUCA), which is an LLM-based framework for chatbots specifically designed for group discussions. MUCA consists of three main modules: Sub-topic Generator, Dialog Analyzer, and Utterance Strategies Arbitrator. These modules jointly determine suitable response contents, timings, and the appropriate recipients. To make the optimizing process for MUCA easier, we further propose an LLM-based Multi-User Simulator (MUS) that can mimic real user behavior. This enables faster simulation of a conversation between the chatbot and simulated users, making the early development of the chatbot framework much more efficient. MUCA demonstrates effectiveness, including appropriate chime-in timing, relevant content, and positive user engagement, in goal-oriented conversations with a small to medium number of participants, as evidenced by case studies and experimental results from user studies.
Talk2Care: Facilitating Asynchronous Patient-Provider Communication with Large-Language-Model
Yang, Ziqi, Xu, Xuhai, Yao, Bingsheng, Zhang, Shao, Rogers, Ethan, Intille, Stephen, Shara, Nawar, Gao, Guodong Gordon, Wang, Dakuo
Despite the plethora of telehealth applications to assist home-based older adults and healthcare providers, basic messaging and phone calls are still the most common communication methods, which suffer from limited availability, information loss, and process inefficiencies. One promising solution to facilitate patient-provider communication is to leverage large language models (LLMs) with their powerful natural conversation and summarization capability. However, there is a limited understanding of LLMs' role during the communication. We first conducted two interview studies with both older adults (N=10) and healthcare providers (N=9) to understand their needs and opportunities for LLMs in patient-provider asynchronous communication. Based on the insights, we built an LLM-powered communication system, Talk2Care, and designed interactive components for both groups: (1) For older adults, we leveraged the convenience and accessibility of voice assistants (VAs) and built an LLM-powered VA interface for effective information collection. (2) For health providers, we built an LLM-based dashboard to summarize and present important health information based on older adults' conversations with the VA. We further conducted two user studies with older adults and providers to evaluate the usability of the system. The results showed that Talk2Care could facilitate the communication process, enrich the health information collected from older adults, and considerably save providers' efforts and time. We envision our work as an initial exploration of LLMs' capability in the intersection of healthcare and interpersonal communication.
Your guide to California's Congressional District 40 race: Rep. Young Kim faces two challengers
Kim, who was born in South Korea, was one of the first three Korean American women elected to Congress in 2020. She previously served in the state Assembly for two years and unsuccessfully ran for Congress in 2018. Kim worked for more than two decades for then-Rep. Kim told The Times she's running to "continue to bring commonsense back to Washington, break through partisan gridlock, and deliver results." She added that "we must make life affordable, keep communities safe, and ensure America leads on the world stage."