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Summaries, Highlights, and Action items: Design, implementation and evaluation of an LLM-powered meeting recap system

arXiv.org Artificial Intelligence

Meetings play a critical infrastructural role in the coordination of work. In recent years, due to shift to hybrid and remote work, more meetings are moving to online Computer Mediated Spaces. This has led to new problems (e.g. more time spent in less engaging meetings) and new opportunities (e.g. automated transcription/captioning and recap support). Recent advances in large language models (LLMs) for dialog summarization have the potential to improve the experience of meetings by reducing individuals' meeting load and increasing the clarity and alignment of meeting outputs. Despite this potential, they face technological limitation due to long transcripts and inability to capture diverse recap needs based on user's context. To address these gaps, we design, implement and evaluate in-context a meeting recap system. We first conceptualize two salient recap representations -- important highlights, and a structured, hierarchical minutes view. We develop a system to operationalize the representations with dialogue summarization as its building blocks. Finally, we evaluate the effectiveness of the system with seven users in the context of their work meetings. Our findings show promise in using LLM-based dialogue summarization for meeting recap and the need for both representations in different contexts. However, we find that LLM-based recap still lacks an understanding of whats personally relevant to participants, can miss important details, and mis-attributions can be detrimental to group dynamics. We identify collaboration opportunities such as a shared recap document that a high quality recap enables. We report on implications for designing AI systems to partner with users to learn and improve from natural interactions to overcome the limitations related to personal relevance and summarization quality.


AI for Anticipatory Action: Moving Beyond Climate Forecasting

arXiv.org Artificial Intelligence

Disaster response agencies have been shifting from a paradigm of climate forecasting towards one of anticipatory action: assessing not just what the climate will be, but how it will impact specific populations, thereby enabling proactive response and resource allocation. Machine learning models are becoming exceptionally powerful at climate forecasting, but methodological gaps remain in terms of facilitating anticipatory action. Here we provide an overview of anticipatory action, review relevant applications of machine learning, identify common challenges, and highlight areas where machine learning can uniquely contribute to advancing disaster response for populations most vulnerable to climate change.


Local and Global Information in Obstacle Detection on Railway Tracks

arXiv.org Artificial Intelligence

Reliable obstacle detection on railways could help prevent collisions that result in injuries and potentially damage or derail the train. Unfortunately, generic object detectors do not have enough classes to account for all possible scenarios, and datasets featuring objects on railways are challenging to obtain. We propose utilizing a shallow network to learn railway segmentation from normal railway images. The limited receptive field of the network prevents overconfident predictions and allows the network to focus on the locally very distinct and repetitive patterns of the railway environment. Additionally, we explore the controlled inclusion of global information by learning to hallucinate obstacle-free images. We evaluate our method on a custom dataset featuring railway images with artificially augmented obstacles. Our proposed method outperforms other learning-based baseline methods.


Towards a Fully Unsupervised Framework for Intent Induction in Customer Support Dialogues

arXiv.org Artificial Intelligence

The evolution of technology has allowed the automation of several processes across diversified engineering industry fields, such as customer support services, which have drastically evolved with the advances in Natural Language Processing and Machine Learning. One of the major challenges of these systems is to identify users intentions, a complex Natural Language Understanding task, that vary across domains. With the evolution of Deep Learning architectures, recent works focused on modelling intentions and creating a taxonomy of intents, so they can be fed to powerful supervised clustering algorithms (Haponchyk et al., 2020; Chatterjee and Sengupta, 2021). However, these systems have the bottleneck of requiring the existence of labelled data to be trained and deployed, and, thus, they can not be easily transferred to real world customer support services, where the available data for a commercial chatbot usually consists in no more than a dataset of interactions between clients and operators. As labeling hundreds of utterances with intent labels can be time-consuming, laborious, expensive and, sometimes, even requires someone with expertise, it is not straightforward to apply current state of the art supervised models to new domains (Chatterjee and Sengupta, 2020).


Robotic Vision for Human-Robot Interaction and Collaboration: A Survey and Systematic Review

arXiv.org Artificial Intelligence

Robotic vision for human-robot interaction and collaboration is a critical process for robots to collect and interpret detailed information related to human actions, goals, and preferences, enabling robots to provide more useful services to people. This survey and systematic review presents a comprehensive analysis on robotic vision in human-robot interaction and collaboration over the last 10 years. From a detailed search of 3850 articles, systematic extraction and evaluation was used to identify and explore 310 papers in depth. These papers described robots with some level of autonomy using robotic vision for locomotion, manipulation and/or visual communication to collaborate or interact with people. This paper provides an in-depth analysis of current trends, common domains, methods and procedures, technical processes, data sets and models, experimental testing, sample populations, performance metrics and future challenges. This manuscript found that robotic vision was often used in action and gesture recognition, robot movement in human spaces, object handover and collaborative actions, social communication and learning from demonstration. Few high-impact and novel techniques from the computer vision field had been translated into human-robot interaction and collaboration. Overall, notable advancements have been made on how to develop and deploy robots to assist people.


Teach Me How to Improve My Argumentation Skills: A Survey on Feedback in Argumentation

arXiv.org Artificial Intelligence

The use of argumentation in education has been shown to improve critical thinking skills for end-users such as students, and computational models for argumentation have been developed to assist in this process. Although these models are useful for evaluating the quality of an argument, they oftentimes cannot explain why a particular argument is considered poor or not, which makes it difficult to provide constructive feedback to users to strengthen their critical thinking skills. In this survey, we aim to explore the different dimensions of feedback (Richness, Visualization, Interactivity, and Personalization) provided by the current computational models for argumentation, and the possibility of enhancing the power of explanations of such models, ultimately helping learners improve their critical thinking skills.


Tackling Combinatorial Distribution Shift: A Matrix Completion Perspective

arXiv.org Artificial Intelligence

Obtaining rigorous statistical guarantees for generalization under distribution shift remains an open and active research area. We study a setting we call combinatorial distribution shift, where (a) under the test- and training-distributions, the labels $z$ are determined by pairs of features $(x,y)$, (b) the training distribution has coverage of certain marginal distributions over $x$ and $y$ separately, but (c) the test distribution involves examples from a product distribution over $(x,y)$ that is {not} covered by the training distribution. Focusing on the special case where the labels are given by bilinear embeddings into a Hilbert space $H$: $\mathbb{E}[z \mid x,y ]=\langle f_{\star}(x),g_{\star}(y)\rangle_{{H}}$, we aim to extrapolate to a test distribution domain that is $not$ covered in training, i.e., achieving bilinear combinatorial extrapolation. Our setting generalizes a special case of matrix completion from missing-not-at-random data, for which all existing results require the ground-truth matrices to be either exactly low-rank, or to exhibit very sharp spectral cutoffs. In this work, we develop a series of theoretical results that enable bilinear combinatorial extrapolation under gradual spectral decay as observed in typical high-dimensional data, including novel algorithms, generalization guarantees, and linear-algebraic results. A key tool is a novel perturbation bound for the rank-$k$ singular value decomposition approximations between two matrices that depends on the relative spectral gap rather than the absolute spectral gap, a result that may be of broader independent interest.


Graph Neural Networks and 3-Dimensional Topology

arXiv.org Artificial Intelligence

We test the efficiency of applying Geometric Deep Learning to the problems in low-dimensional topology in a certain simple setting. Specifically, we consider the class of 3-manifolds described by plumbing graphs and use Graph Neural Networks (GNN) for the problem of deciding whether a pair of graphs give homeomorphic 3-manifolds. We use supervised learning to train a GNN that provides the answer to such a question with high accuracy. Moreover, we consider reinforcement learning by a GNN to find a sequence of Neumann moves that relates the pair of graphs if the answer is positive. The setting can be understood as a toy model of the problem of deciding whether a pair of Kirby diagrams give diffeomorphic 3- or 4-manifolds.


Multi-modal Machine Learning in Engineering Design: A Review and Future Directions

arXiv.org Artificial Intelligence

In the rapidly advancing field of multi-modal machine learning (MMML), the convergence of multiple data modalities has the potential to reshape various applications. This paper presents a comprehensive overview of the current state, advancements, and challenges of MMML within the sphere of engineering design. The review begins with a deep dive into five fundamental concepts of MMML:multi-modal information representation, fusion, alignment, translation, and co-learning. Following this, we explore the cutting-edge applications of MMML, placing a particular emphasis on tasks pertinent to engineering design, such as cross-modal synthesis, multi-modal prediction, and cross-modal information retrieval. Through this comprehensive overview, we highlight the inherent challenges in adopting MMML in engineering design, and proffer potential directions for future research. To spur on the continued evolution of MMML in engineering design, we advocate for concentrated efforts to construct extensive multi-modal design datasets, develop effective data-driven MMML techniques tailored to design applications, and enhance the scalability and interpretability of MMML models. MMML models, as the next generation of intelligent design tools, hold a promising future to impact how products are designed.


Don't Forget Your ABC's: Evaluating the State-of-the-Art in Chat-Oriented Dialogue Systems

arXiv.org Artificial Intelligence

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are not fully standardized, especially for open-domain chats, with a lack of work to compare and assess the validity of those approaches. The use of inconsistent evaluation can misinform the performance of a dialogue system, which becomes a major hurdle to enhance it. Thus, a dimensional evaluation of chat-oriented open-domain dialogue systems that reliably measures several aspects of dialogue capabilities is desired. This paper presents a novel human evaluation method to estimate the rates of many dialogue system behaviors. Our method is used to evaluate four state-of-the-art open-domain dialogue systems and compared with existing approaches. The analysis demonstrates that our behavior method is more suitable than alternative Likert-style or comparative approaches for dimensional evaluation of these systems.