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Artificial Intelligence in the Contact Centre Webinar

#artificialintelligence

Join NewVoiceMedia and Call Centre Helper as they discuss the effects of Artificial Intelligence on the contact centre. Artificial Intelligence has been threatening to transform the Contact Centre. But, how much of this talk is hype? And, how much is likely to happen? Could this lead to the decline of contact centres as we know it?



iPhone 8 to drop Lightning connector in favour of USB-C port, making everyone buy new accessories, claims report

The Independent - Tech

The new iPhone is going to change its charging point again, making most accessories defunct in one swift move. Apple will drop the Lightning Port that's currently used to put charge into the phone and get data out of it, and instead use USB-C, according to a report from the Wall Street Journal. USB-C is quickly becoming the standard for the bottom of phones, and is used in rivals including Google's Pixel and even in Apple's own laptops. But the change would come just a few years after the Lightning Port was introduced with the iPhone 5. The giant human-like robot bears a striking resemblance to the military robots starring in the movie'Avatar' and is claimed as a world first by its creators from a South Korean robotic company Waseda University's saxophonist robot WAS-5, developed by professor Atsuo Takanishi and Kaptain Rock playing one string light saber guitar perform jam session A man looks at an exhibit entitled'Mimus' a giant industrial robot which has been reprogrammed to interact with humans during a photocall at the new Design Museum in South Kensington, London Electrification Guru Dr. Wolfgang Ziebart talks about the electric Jaguar I-PACE concept SUV before it was unveiled before the Los Angeles Auto Show in Los Angeles, California, U.S The Jaguar I-PACE Concept car is the start of a new era for Jaguar.


GitHub - oxford-cs-deepnlp-2017/lectures: Oxford Deep NLP 2017 course

#artificialintelligence

This repository contains the lecture slides and course description for the Deep Natural Language Processing course offered in Hilary Term 2017 at the University of Oxford. This is an advanced course on natural language processing. Automatically processing natural language inputs and producing language outputs is a key component of Artificial General Intelligence. The ambiguities and noise inherent in human communication render traditional symbolic AI techniques ineffective for representing and analysing language data. This is an applied course focussing on recent advances in analysing and generating speech and text using recurrent neural networks.


Would You Survive the Titanic? A Guide to Machine Learning in Python

@machinelearnbot

Neural networks are a rapidly developing paradigm for information processing based loosely on how neurons in the brain processes information. A neural network consists of multiple layers of node, where each node performs a unit of computation, and passes the result onto the next node. Multiple nodes can pass inputs to a single node, and vice-versa. The neural network also contains a set of weights, which can be refined over time as the network learns from sample data. The weights are used to describe and refine the connection strengths between nodes.


Webinar: Artificial Intelligence in the Contact Centre

#artificialintelligence

Artificial Intelligence has been threatening to transform the Contact Centre. But, how much of this talk is hype? And, how much is likely to happen? Could this lead to the decline of contact centres as we know it? Join us for this Webinar as we debunk the myths from the reality.


12 machine learning articles to catch you up on the latest trend

#artificialintelligence

Machine learning is a type of artificial intelligence that uses algorithms to iteratively learn from data and finds hidden insights in data without being explicitly programmed where to look or how to find the answer. Here at SAS, we hear questions every day about machine learning: what it is, how it compares to other technologies, and why it matters. On the more technical end of the spectrum, we also hear questions about specific machine learning algorithms and how to use them. You will get all of your answers - and more - if you take the time to read the articles listed here, from definitions and comparisons to how-to tips on data science techniques. This isn't a comprehensive list, of course, but I tried to pick some favorite articles I've seen published over the last year, and I'm trying to list them here in order from introductory to more advanced.


The Python Tutorial -- Python 3.6.0 documentation

#artificialintelligence

Python is an easy to learn, powerful programming language. It has efficient high-level data structures and a simple but effective approach to object-oriented programming. Python's elegant syntax and dynamic typing, together with its interpreted nature, make it an ideal language for scripting and rapid application development in many areas on most platforms. The Python interpreter and the extensive standard library are freely available in source or binary form for all major platforms from the Python Web site, https://www.python.org/, The same site also contains distributions of and pointers to many free third party Python modules, programs and tools, and additional documentation.


Introduction to Artificial Neural Networks - Part 1

#artificialintelligence

I'm a developer from the UK who loves technology and business. Here you'll find articles and tutorials about things that interest me.


Everyone's Talking About the SDGs, But This AI Company is Making it Happen

#artificialintelligence

With the Paris Agreement still maintaining a dominant voice in social media and news, and the SDGs placing a strong emphasis on business to lead the way, eRevalue is offering a user-friendly and efficient solution to a complicated problem. The award winning AI technology company is launching a Sustainable Development Goals (SDGs) radar in April this year, to compliment its business intelligence tool Datamaran . The'SDG radar' was pre-launched with several exclusive eRevalue clients in late 2016. In April 2017, this unique capability will be available for companies everywhere. On March 7th, 2017, high level speakers from the UN Environment, the Global Compact Network Canada, Scotiabank and eRevalue will be running a webinar exploring the role of business in achieving the SDGs. The expert panel will discuss their perspective on what businesses can do to implement the SDGs – and the role of technology in assisting this process.