Twitter and other social media platforms are increasingly used as the primary way in which people speak with each other. As opposed to other platforms, Twitter is interesting in that many of these dialogues are public and so we can get a view into the dynamics of dialogues and how they differ from other other tweet behaviors. We here analyze tweets gathered from 2400 twitter streams over a one month period. We study social interactions in three important dimensions: what are the salient user behaviors in terms of how often they have social interactions and how these interactions are spread among different people; what are the characteristics of the dialogues, or sets of tweets, that we can extract from these interactions, and what are the characteristics of the social network which emerges from considering these interactions? We find that roughly half of the users spend a fair amount of time interacting whereas 40% of users do not seem to have active interactions. We also find that the vast majority of active dialogues only involve two people despite the public nature of these tweets. We finally find that while the emerging social network does contain a giant component, the component clearly is a set of well-defined tight clusters which are loosely connected.

Diffusion of items occurs in social networks due to spreading of items through word of mouth and exogenous factors. These items may be news, products, videos, advertisements or contagious viruses. Previous research has studied diffusion process at both the macro and micro levels. The former models the number of item adopters in the diffusion process while the latter determines which individuals adopt item. In this paper, we establish a general probabilistic framework, which can be used to derive macro-level diffusion models, including the well known Bass Model (BM). Using this framework, we develop several other models considering the social network’s degree distribution coupled with the assumption of linear influence by neighboring adopters in the diffusion process. Through some evaluation on synthetic data, this paper shows that degree distribution actually changes during the diffusion process. We therefore introduce a multi-stage diffusion model to cope with variable degree distribution. By conducting experiments on both synthetic and real datasets, we show that our proposed diffusion models can recover the diffusion parameters from the observed diffusion data, which allows us to model diffusion with high accuracy.

The way in which social conventions emerge in communities has been of interest to social scientists for decades. Here we report on the emergence of a particular social convention on Twitter—the way to indicate a tweet is being reposted and to attribute the content to its source. Initially, different variations were invented and spread through the Twitter network. The inventors and early adopters were well-connected, active, core members of the Twitter community. The diffusion networks of these conventions were dense and highly clustered, so no single user was critical to the adoption of the conventions. Despite being invented at different times and having different adoption rates, only two variations came to be widely adopted. In this paper we describe this process in detail, highlighting insights and raising questions about how social conventions emerge.

Search engines are now augmenting search results with social annotations, i.e., endorsements from users’ social network contacts. However, there is currently a dearth of published research on the effects of these annotations on user choice. This work investigates two research questions associated with annotations: 1) do some contacts affect user choice more than others, and 2) are annotations relevant across various information needs. We conduct a controlled experiment with 355 participants, using hypothetical searches and annotations, and elicit users’ choices. We find that domain contacts are preferred to close contacts, and this preference persists across a variety of information needs. Further, these contacts need not be experts and might be identified easily from conversation data.

Many studies have shown that social data such as tweets are a rich source of information about the real-world including, for example, insights into health trends. A key limitation when analyzing Twitter data, however, is that it depends on people self-reporting their own behaviors and observations. In this paper, we present a large-scale quantitative analysis of some of the factors that influence self-reporting bias. In our study, we compare a year of tweets about weather events to ground-truth knowledge about actual weather occurrences. For each weather event we calculate how extreme, how expected, and how big a change the event represents. We calculate the extent to which these factors can explain the daily variations in tweet rates about weather events. We find that we can build global models that take into account basic weather information, together with extremeness, expectation and change calculations to account for over 40% of the variability in tweet rates. We build location-specific (i.e., a model per each metropolitan area) models that account for an average of 70% of the variability in tweet rates.

Wikipedia is a collaborative setting with both combative and cooperative editing. We propose a new method for investigating the types of editor interactions using a novel representation of Wikipedia's revision history as a temporal, bipartite network with multiple node and edge types for users and revisions. From this representation we identify significant author interactions as network motifs and show how the motif types capture important, diverse editing behaviors. Two experiments demonstrate the further benefit of motifs. First, we demonstrate significant performance improvement over a purely revision-based analysis in classifying pages as combative or cooperative page by using motifs; and second we use motifs as a basis for analyzing trends in the dynamics of editor behavior to explain Wikipedia's content growth.

As the Web has become integrated into daily life, understanding how individuals spend their time online impacts domains ranging from public policy to marketing. It is difficult, however, to measure even simple aspects of browsing behavior via conventional methods---including surveys and site-level analytics---due to limitations of scale and scope. In part addressing these limitations, large-scale Web panel data are a relatively novel means for investigating patterns of Internet usage. In one of the largest studies of browsing behavior to date, we pair Web histories for 250,000 anonymized individuals with user-level demographics---including age, sex, race, education, and income---to investigate three topics. First, we examine how behavior changes as individuals spend more time online, showing that the heaviest users devote nearly twice as much of their time to social media relative to typical individuals. Second, we revisit the digital divide, finding that the frequency with which individuals turn to the Web for research, news, and healthcare is strongly related to educational background, but not as closely tied to gender and ethnicity. Finally, we demonstrate that browsing histories are a strong signal for inferring user attributes, including ethnicity and household income, a result that may be leveraged to improve ad targeting.

Unlike traditional firms, open collaborative systems rely on volunteers to operate, and many communities struggle to maintain enough contributors to ensure the quality and quantity of content. However, Wikipedia has historically faced the exact opposite problem: too much participation, particularly from users who, knowingly or not, do not share the same norms as veteran Wikipedians. During its period of exponential growth, the Wikipedian community developed specialized socio-technical defense mechanisms to protect itself from the negatives of massive participation: spam, vandalism, falsehoods, and other damage. Yet recently, Wikipedia has faced a number of high-profile issues with recruiting and retaining new contributors. In this paper, we first illustrate and describe the various defense mechanisms at work in Wikipedia, which we hypothesize are inhibiting newcomer retention. Next, we present results from an experiment aimed at increasing both the quantity and quality of editors by altering various elements of these defense mechanisms, specifically pre-scripted warnings and notifications that are sent to new editors upon reverting or rejecting contributions. Using logistic regressions to model new user activity, we show which tactics work best for different populations of users based on their motivations when joining Wikipedia. In particular, we found that personalized messages in which Wikipedians identified themselves in active voice and took direct responsibility for rejecting an editor’s contributions were much more successful across a variety of outcome metrics than the current messages, which typically use an institutional and passive voice.

Location-based social networks (LBSNs) have become a popular form of social media in recent years. They provide location related services that allow users to "check-in'' at geographical locations and share such experiences with their friends. Millions of "check-in'' records in LBSNs contain rich information of social and geographical context and provide a unique opportunity for researchers to study user's social behavior from a spatial-temporal aspect, which in turn enables a variety of services including place advertisement, traffic forecasting, and disaster relief. In this paper, we propose a social-historical model to explore user's check-in behavior on LBSNs. Our model integrates the social and historical effects and assesses the role of social correlation in user's check-in behavior. In particular, our model captures the property of user's check-in history in forms of power-law distribution and short-term effect, and helps in explaining user's check-in behavior. The experimental results on a real world LBSN demonstrate that our approach properly models user's check-ins and shows how social and historical ties can help location prediction.

This paper postulates that there are natural distributions of opinions in product reviews. In particular, we hypothesize that for a given domain, there is a set of representative distributions of review rating scores. A deceptive business entity that hires people to write fake reviews will necessarily distort its distribution of review scores, leaving distributional footprints behind. In order to validate this hypothesis, we introduce strategies to create dataset with pseudo-gold standard that is labeled automatically based on different types of distributional footprints. A range of experiments confirm the hypothesized connection between the distributional anomaly and deceptive reviews. This study also provides novel quantitative insights into the characteristics of natural distributions of opinions in the TripAdvisor hotel review and the Amazon product review domains.