While it may not lead to the next Cold War, the growing rivalry between the United States and China has certainly led to some frosty competition between the great powers. This is especially true of the tech sector, where some analysts liken the U.S. and China's heavy strategic investments in cybersecurity, quantum computing, 5G, and artificial intelligence to a digital arms race, one that, because of China's long-term positioning and access to vast amounts of data to train on, that country will win. But Anne-Marie Slaughter argues that when it comes to the world-shifting technology of artificial intelligence, the narrative isn't so simple. She explains why she is putting her money on the United States. Great power conflict isn't the only thing we at Future Tense have been fretting about this week.

DoorDash is getting in the car with General Motors' Cruise autonomous-vehicles to bring people food and groceries. General Motors has donated its first self-driving car, a 3-year-old Chevy Bolt electric car modified for autonomous operation, to the Henry Ford Museum. The car, GM Cruise Automation 01, will be on display immediately. "It'll be right at the front of the auto display, where we explain to people what a car is," The Henry Ford transportation curator Matt Anderson said Tuesday. The white hatchback, which sprouts sensors like a cat's whiskers, will be next to a '59 Cadillac in the museum's "Driving America" collection.

At the perfect intersection of technology and civil service, every government process will be an automated one, streamlining benefits, outcomes, and applications for every citizen within a digitally-enabled country. With that approach comes a significant layer of protocol that is necessary to ensure citizens feel empowered regarding decision-making processes and how their government addresses needs from a digital perspective. Right now, Canada is leading the world in AI, thanks largely to huge government investments like the Pan-Canadian Artificial Intelligence Strategy. The growing field is pervasive right now--there is hardly an industry it has not disrupted, from mining to legal aid. In fact, government might be one of the most obvious choices as to where automated decision processes can save time and money.

But U.S. officials have stood by their decision to keep the Boeing aircraft operating. The Federal Aviation Administration released a statement Tuesday that reaffirmed officials' trust in the safety of the jet, saying the aviation authority hasn't found any issues that would trigger an immediate grounding of the aircraft. The statement was released following a Dallas Morning News report that claimed pilots previously alerted U.S. officials about concerns regarding the model's autopilot system. In a separate report, the Times said Boeing's chief executive also personally called President Donald Trump to express his confidence in the jets.

An extended 5km (3.1 miles) no-fly zone for drones has come into force around airports in the UK after reported sightings at Gatwick, Heathrow and Dublin airports in recent months grounded hundreds of flights and left thousands stranded. Previously, only a 1km (0.6 mile) exclusion zone was in place. But despite the negative reputation they have received, the use of drones isn't all bad. From finding missing people to delivering takeaways, here are some of the ways the unmanned aircraft can be beneficial. A Norfolk man who went missing in June last year was only found when a police drone spotted him stuck on a marsh.

According to Digitimes Research, Taiwan-based server vendors, including suppliers of motherboards, end systems, storage devices and related network equipment, continue to enjoy growth in 2018. In terms of volume, global server shipments will show continuing growth throughout 2018 and 2019.

A novel machine learning "toolbox" that can read and analyse the sequences of proteins has been described in the open-access journal eLife. The study demonstrates that, when trained to read sequence data, artificial neural networks called Restricted Boltzmann Machines (RBM) can provide a wealth of information on protein structure, function and evolutionary features. It is believed to be the first method that can extract this level of detail from sequence data alone. Proteins are formed of sequences of molecules called amino acids, which determine a given protein's structural and functional properties. But understanding which parts of the sequences are responsible for which properties is challenging.

Summary: The world of healthcare may look like the most fertile field for AI/ML apps but in practice it's fraught with barriers. These range from cultural differences, to the failure of developers to really understand the environment they are trying to enhance, to regulatory and logical Catch 22s that work against adoption. According to data compiled by research firm Startup Health funding for digital healthcare totaled $14.6 billion in 2018. The world of healthcare may look like the most fertile field for AI/ML apps but in practice it's fraught with barriers. These range from cultural differences, to the failure of developers to really understand the environment they are trying to enhance, to regulatory and logical Catch 22s that work against adoption.

I have become obsessed with artificial intelligence over the past few months (also known as AI). It is of particular interest because living in Silicon Valley provides access to many bleeding edge experiences in technological innovation. Self-driving cars are on our roads, robotic restaurants serve us our food, and even barista robots make our coffee. This new technologically enhanced world is upon us. So rather than fight the inevitable, I find it more productive to seek to understand and to consider the impact of these new technologies in my life and society.

We're all familiar with traditional measurement of contact center operations; they've been part of the industry for decades. With the growth of the Internet, websites, self-service, mobile devices, mobile apps, social media and changes to consumer behaviors in the "always on" world, the industry has been in a constant state of reinvention given the value of data in reducing operational costs, while improving service. Chatbots – voice activated assistants – Natural Language Processing NLP – and Artificial Intelligence (AI) are changing the way we measure CX once again, and at a scale few could have imagined only a few years ago. Before we get into these shifts, let's look at the most traditional metrics, which are still important today, but not as granular, not as vast, and not as near-real-time as the latest software and cloud advancements make possible. These metrics will never go away, but are they enough?