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An Intelligent System for Case Review and Risk Assessment in Social Services

AI Magazine

This article reports on the development and implementation of DISXPERT, an intelligent rule-based system tool for referral of social security disability recipients to vocational rehabilitation services. The growing use of paraprofessionals as caseworkers responsible for assessment in the social services area provides fertile domain areas for new and innovative application of intelligent system technology. The main function of DISXPERT is to provide support to paraprofessional caseworkers in reaching unbiased and consistent assessment decisions regarding referral of clients to vocational rehabilitation services. The results after four years of use demonstrate that paraprofessionals using DISXPERT can make assessments in less time and with a level of accuracy superior to the vocational rehabilitation domain professionals using manual methods. This article discusses the problem domain, the design and development of the system, uses of AI technology, payoffs, and deployment and maintenance of the system.


A Review of Machine Learning

AI Magazine

Tom Mitchell states that the goal of his text Machine Learning is to present the key algorithms and theory that form the core of machine learning. Not only has Mitchell suc-ceeded in his primary goal, but he has accomplished a number of other important goals.


Applied AI News

AI Magazine

Deneb Robotics (Auburn Hills, Mich.) has been awarded a $2.3 million contract from the National Institute of Standards and Technology (NIST) to develop the agent network for task scheduling and execution. This intelligent agent-based project is designed to improve existing factory-scheduling systems with a new task scheduling and execution system in which Shell U.K. Exploration and Production availability and prevent cars from agents represent factory resources, systems, (Aberdeen, U.K.) has implemented being damaged while they are parked. The Arvin Industries (Columbus, Ind.) is Cisco Systems (San Jose, Calif.), a supplier expert system helped Shell achieve working with the U.S. Air Force to of network technology, is using over $1.6 million in cost savings for develop a neural network system that intelligent-agent technology to integrate its Brent Field site within 2 months of can determine the quality of noise in CD-ROM and online web information implementation. The neural network will help The addition of intelligent The National Research Council has determine what exactly an annoying search-and-retrieval capabilities has awarded Nestor (Providence, R.I.) a sound is and how it can be fixed. Mercedes-Benz plans This system has helped cut specialty Neural Computer Sciences (NCS) to establish three vrf test sites in clinic costs by 40 percent.


AI, Decision Science, and Psychological Theory in Decisions about People: A Case Study in Jury Selection

AI Magazine

AI theory and its technology is rarely consulted in attempted resolutions of social problems. Solutions often require that decision-analytic techniques be combined with expert systems. The emerging literature on combined systems is directed at domains where the prediction of human behavior is not required. A foundational shift in AI presuppositions to intelligent agents working in collaboration provides an opportunity to explore efforts to improve the performance of social institutions that depend on accurate prediction of human behavior. Professionals concerned with human outcomes make decisions that are intuitive or analytic or some combination of both. The relative efficacy of each decision type is described. Justifications and methodology are presented for combining analytic and intuitive agents in an expert system that supports professional decision making. Psychological grounds for the allocation of functions to agents are reviewed. Jury selection, the prototype domain, is described as a process typical of others that, at their core, require the prediction of human behavior. The domain is used to demonstrate the formal components, steps in construction, and challenges of developing and testing a hybrid system based on the allocation of function. The principle that the research taught us about the allocation of function is "the rational and predictive primacy of a statistical agent to an intuitive agent in construction of a production system." We learned that the reverse of this principle is appropriate for identifying and classifying human responses to questions and generally dealing with unexpected events in a courtroom and elsewhere. This principle and approach should be paradigmatic of the class of collaborative models that capitalizes on the unique strengths of AI knowledge-based systems. The methodology used in the courtroom is described along with the history of the project and implications for the development of related AI systems. Empirical data are reported that portend the possibility of impressive predictive ability in the combined approach relative to other current approaches. Problems encountered and those remaining are discussed, including the limits of empirical research and standards of validation. The system presented demonstrates the challenges and opportunities inherent in developing and using AI-collaborative technology to solve social problems.


Combining Neural Networks and Context-Driven Search for Online, Printed Handwriting Recognition in the NEWTON

AI Magazine

While online handwriting recognition is an area of long-standing and ongoing research, the recent emergence of portable, pen-based computers has focused urgent attention on usable, practical solutions. We discuss a combination and improvement of classical methods to produce robust recognition of hand-printed English text for a recognizer shipping in new models of Apple Computer's NEWTON MESSAGEPAD and EMATE. Combining an artificial neural network (ANN) as a character classifier with a context-driven search over segmentation and word-recognition hypotheses provides an effective recognition system. Long-standing issues relative to training, generalization, segmentation, models of context, probabilistic formalisms, and so on, need to be resolved, however, to achieve excellent performance. We present a number of recent innovations in the application of ANNs as character classifiers for word recognition, including integrated multiple representations, normalized output error, negative training, stroke warping, frequency balancing, error emphasis, and quantized weights. User adaptation and extension to cursive recognition pose continuing challenges.


Case- and Constraint-Based Project Planning for Apartment Construction

AI Magazine

To effectively generate a fast and consistent apartment construction project network, Hyundai Engineering and Construction and Korea Advanced Institute of Science and Technology developed a case- and constraint-based project-planning expert system for an apartment domain. The system, FAS-TRAK- APT, is inspired by the use of previous cases by a human expert project planner for planning a new project and the modification of these cases by the project planner using his/her knowledge of domain constraints. This large-scale, case-based, and mixed-initiative planning system, integrated with intensive constraint-based adaptation, utilizes semantic-level metaconstraints and human decisions for compensating incomplete cases imbedding specific planning knowledge. The case- and constraint-based architecture inherently supports cross-checking cases with constraints during system development and maintenance. This system has drastically reduced the time and effort required for initial project planning, improved the quality and completeness of the generated plans, and is expected to give the company the competitive advantage in contract bids for new contracts.


What Are Intelligence? And Why? 1996 AAAI Presidential Address

AI Magazine

This article, derived from the 1996 Association for the Advancement of Artificial Intelligence Presidential Address, explores the notion of intelligence from a variety of perspectives and finds that it "are" many things. It has, for example, been interpreted in a variety of ways even within our own field, ranging from the logical view (intelligence as part of mathematical logic) to the psychological view (intelligence as an empirical phenomenon of the natural world) to a variety of others. One goal of this article is to go back to basics, reviewing the things that we, individually and collectively, have taken as given, in part because we have taken multiple different and sometimes inconsistent things for granted. I believe it will prove useful to expose the tacit assumptions, models, and metaphors that we carry around as a way of understanding both what we're about and why we sometimes seem to be at odds with one another. Intelligence are also many things in the sense that is a product of evolution. Our physical bodies are in many ways overdetermined, unnecessarily complex, and inefficiently designed, that is, the predictable product of the blind search that is evolution. What's manifestly true of our anatomy is also likely true of our cognitive architecture. Natural intelligence is unlikely to be limited by principles of parsimony and is likely to be overdetermined, unnecessarily complex, and inefficiently designed. In this sense, intelligence are many things because is composed of the many elements that have been thrown together over evolutionary timescales. I suggest that in the face of that, searching for minimalism and elegance may be a diversion, for it simply may not be there. Somewhat more crudely put: The human mind is a 400,000-year-old legacy application -- and you expected to find structured programming? I end with a number of speculations, suggesting that there are some niches in the design space of intelligences that are currently underexplored. One example is the view that thinking is in part visual, and hence it might prove useful to develop representations and reasoning mechanisms that reason with diagrams (not just about them) and that take seriously their visual nature. I speculate as well that thinking may be a form of reliving, that re-acting out what we have experienced is one powerful way to think about and solve problems in the world. In this view, thinking is not simply the decontextualized manipulation of abstract symbols, powerful though that may be. Instead, some significant part of our thinking may be the reuse or simulation of our experiences in the environment. In keeping with this, I suggest that it may prove useful to marry the concreteness of reasoning in a model with the power that arises from reasoning abstractly.


AAAI-97 Workshop on AI and Knowledge Management

AI Magazine

How much pull versus push is appropriate? An important concern focused on the value proposition for knowledge management systems. Based on the realization benefit at all stages of the knowledge 97), focused on knowledge structure, that it is impractical to force creation and collection process is not the interaction of distinct knowledge such constraints on users, the matter trivial. The workshop had a panel that provided to a particular problem. Motors). of the workshop was to explore Bradley L. Whitehall is a principal Knowledge management involves His which is expected in a new area.


AAAI News

AI Magazine

However, all eligible students are Intelligence (AAAI-98) will be Third Annual Genetic Programming encouraged to apply. After the conference, available in late March by writing to Conference (GP-98), July 22-25 an expense report will be required ncai@aaai.org Please note that the deadline Eleventh Annual Conference on scholarships@aaai.org or at 445 Burgess for early registrations is May 27, 1998. Computational Learning Theory Drive, Menlo Park, CA 94025, The conference will be held July (COLT '98), July 24-26 (theory.lcs.mit. All student scholarship recipients Monona Terrace Convention Center, Fifteenth International Conference will be required to participate in the designed by Frank Lloyd Wright, in on Machine Learning (ICML '98), July Student Volunteer Program to support Madison, Wisconsin.


Mind: Introduction to Cognitive Science -- A Review

AI Magazine

Understanding the mind is one of the great "holy grails" of twentieth-century research. Regardless of training, most people who come in contact with the field of AI are at least partially motivated by the glimmer of hope that they will get a better understanding of the mind. This quest, of course, is a rich and complex one. It is easy to get mired in minutiae along the way, be they the optimization of an algorithm, the details of a mental model, or the intricacies of a logical argument. Thagard's book attempts to call us back to the larger picture and to draw in new devotees -- and, in general, he succeeds.