Oceania
Staff Big Data Software Engineer
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards.
Australia debuts 'Orwellian' new app using facial recognition, geolocation to enforce quarantine
The government of South Australia has implemented a new policy requiring Australians to use an app with facial recognition software and geolocation to prove that they are abiding by a 14-day quarantine for travel within the country. While a conservative policy expert described the policy as "Orwellian," he told Fox News that it represents an improvement over the current COVID-19 policy. Australia has banned international travel unless residents have a permit to leave the country. The country has also severely restricted travel between the six states of Australia. Residents must spend 14 days in quarantine upon return.
Multi-Relational Graph based Heterogeneous Multi-Task Learning in Community Question Answering
Lin, Zizheng, Ke, Haowen, Wong, Ngo-Yin, Bai, Jiaxin, Song, Yangqiu, Zhao, Huan, Ye, Junpeng
Various data mining tasks have been proposed to study Community Question Answering (CQA) platforms like Stack Overflow. The relatedness between some of these tasks provides useful learning signals to each other via Multi-Task Learning (MTL). However, due to the high heterogeneity of these tasks, few existing works manage to jointly solve them in a unified framework. To tackle this challenge, we develop a multi-relational graph based MTL model called Heterogeneous Multi-Task Graph Isomorphism Network (HMTGIN) which efficiently solves heterogeneous CQA tasks. In each training forward pass, HMTGIN embeds the input CQA forum graph by an extension of Graph Isomorphism Network and skip connections. The embeddings are then shared across all task-specific output layers to compute respective losses. Moreover, two cross-task constraints based on the domain knowledge about tasks' relationships are used to regularize the joint learning. In the evaluation, the embeddings are shared among different task-specific output layers to make corresponding predictions. To the best of our knowledge, HMTGIN is the first MTL model capable of tackling CQA tasks from the aspect of multi-relational graphs. To evaluate HMTGIN's effectiveness, we build a novel large-scale multi-relational graph CQA dataset with over two million nodes from Stack Overflow. Extensive experiments show that: $(1)$ HMTGIN is superior to all baselines on five tasks; $(2)$ The proposed MTL strategy and cross-task constraints have substantial advantages.
Error Detection in Large-Scale Natural Language Understanding Systems Using Transformer Models
Chada, Rakesh, Natarajan, Pradeep, Fofadiya, Darshan, Ramachandra, Prathap
Large-scale conversational assistants like Alexa, Siri, Cortana and Google Assistant process every utterance using multiple models for domain, intent and named entity recognition. Given the decoupled nature of model development and large traffic volumes, it is extremely difficult to identify utterances processed erroneously by such systems. We address this challenge to detect domain classification errors using offline Transformer models. We combine utterance encodings from a RoBERTa model with the Nbest hypothesis produced by the production system. We then fine-tune end-to-end in a multitask setting using a small dataset of humanannotated utterances with domain classification errors. We tested our approach for detecting misclassifications from one domain that accounts for <0.5% of the traffic in a large-scale conversational AI system. Our approach achieves an F1 score of 30% outperforming a bi- LSTM baseline by 16.9% and a standalone RoBERTa model by 4.8%. We improve this further by 2.2% to 32.2% by ensembling multiple models.
Learning from Multiple Noisy Augmented Data Sets for Better Cross-Lingual Spoken Language Understanding
Guo, Yingmei, Shou, Linjun, Pei, Jian, Gong, Ming, Xu, Mingxing, Wu, Zhiyong, Jiang, Daxin
Lack of training data presents a grand challenge to scaling out spoken language understanding (SLU) to low-resource languages. Although various data augmentation approaches have been proposed to synthesize training data in low-resource target languages, the augmented data sets are often noisy, and thus impede the performance of SLU models. In this paper we focus on mitigating noise in augmented data. We develop a denoising training approach. Multiple models are trained with data produced by various augmented methods. Those models provide supervision signals to each other. The experimental results show that our method outperforms the existing state of the art by 3.05 and 4.24 percentage points on two benchmark datasets, respectively. The code will be made open sourced on github.
Building Interpretable Models for Business Process Prediction using Shared and Specialised Attention Mechanisms
Wickramanayake, Bemali, He, Zhipeng, Ouyang, Chun, Moreira, Catarina, Xu, Yue, Sindhgatta, Renuka
In this paper, we address the "black-box" problem in predictive process analytics by building interpretable models that are capable to inform both what and why is a prediction. Predictive process analytics is a newly emerged discipline dedicated to providing business process intelligence in modern organisations. It uses event logs, which capture process execution traces in the form of multi-dimensional sequence data, as the key input to train predictive models. These predictive models, often built upon deep learning techniques, can be used to make predictions about the future states of business process execution. We apply attention mechanism to achieve model interpretability. We propose i) two types of attentions: event attention to capture the impact of specific process events on a prediction, and attribute attention to reveal which attribute(s) of an event influenced the prediction; and ii) two attention mechanisms: shared attention mechanism and specialised attention mechanism to reflect different design decisions in when to construct attribute attention on individual input features (specialised) or using the concatenated feature tensor of all input feature vectors (shared). These lead to two distinct attention-based models, and both are interpretable models that incorporate interpretability directly into the structure of a process predictive model. We conduct experimental evaluation of the proposed models using real-life dataset, and comparative analysis between the models for accuracy and interpretability, and draw insights from the evaluation and analysis results.
As Artificial Intelligence (AI) becomes more mainstream, environmental, social and governance (ESG) considerations are a key part of ensuring responsible adoption
TORONTO and LONDON, Aug. 20, 2021 (GLOBE NEWSWIRE) -- ACCA (the Association of Chartered Certified Accountants) and Chartered Accountants Australia and New Zealand (CA ANZ) reveal in a new report the pressing need for the accountancy profession to make the necessary connections between Artificial Intelligence (AI) and its relationship to environmental, social and governance (ESG) dimensions. Polling over 5,700 respondents globally, including an expert panel of ACCA members across North America, the research reveals a cautious tone, with fewer than half (43%) believing that the impact of AI on their rights as an individual is positive – such as safety and personal security, levels of fairness, levels of choice, levels of transparency. In North America, 30% of respondents believe this to be the case. ACCA and CA ANZ say in Ethics for sustainable AI adoption: Connecting AI and ESG that accountants, with their explicit and long-standing commitment to ethical practices, are well placed to guide organizations along a responsible path for AI adoption. Jillian Couse, Head of ACCA North America says: 'Our findings present a wake-up call for the accountancy profession to lead the way and become the super connectors needed to ensure an ethical approach.
Cognecto's AI-based equipment monitoring solution to be used at FURA's Sapphire mine - International Mining
FURA Gems has announced a partnership with India-based Cognecto to improve operational efficiency, sustainability, productivity and decrease the carbon footprint of its Australian mining operation. Cognecto, which calls itself India's leading artificial intelligence-based heavy equipment monitoring company, has deployed an integrated custom-built hardware sensor and remote telemetry data protocol for FURA to share the data from its Sapphire mining operations in Queensland to company headquarters in Dubai. This collaborative effort forges a solution combining heavy equipment monitoring and analytics to empower operational visibility and control wherever and whenever, according to Cognecto. In addition, FURA employees can access real-time fleet updates via a "well-integrated, easy-to-implement, and zero-tech footprint AI platform created by Cognecto to improve operational conditions and enhances safety", it said. Operational insights for real-time tracking are delivered using a web interface, while the alerts can be relayed on any commonly used messaging platform.
Computing Graph Descriptors on Edge Streams
Hassan, Zohair Raza, Khan, Imdadullah, Shabbir, Mudassir, Abbas, Waseem
Graph feature extraction is a fundamental task in graphs analytics. Using feature vectors (graph descriptors) in tandem with data mining algorithms that operate on Euclidean data, one can solve problems such as classification, clustering, and anomaly detection on graph-structured data. This idea has proved fruitful in the past, with spectral-based graph descriptors providing state-of-the-art classification accuracy on benchmark datasets. However, these algorithms do not scale to large graphs since: 1) they require storing the entire graph in memory, and 2) the end-user has no control over the algorithm's runtime. In this paper, we present single-pass streaming algorithms to approximate structural features of graphs (counts of subgraphs of order $k \geq 4$). Operating on edge streams allows us to avoid keeping the entire graph in memory, and controlling the sample size enables us to control the time taken by the algorithm. We demonstrate the efficacy of our descriptors by analyzing the approximation error, classification accuracy, and scalability to massive graphs. Our experiments showcase the effect of the sample size on approximation error and predictive accuracy. The proposed descriptors are applicable on graphs with millions of edges within minutes and outperform the state-of-the-art descriptors in classification accuracy.
Symbol Emergence and The Solutions to Any Task
The following defines intent, an arbitrary task and its solutions, and then argues that an agent which always constructs what is called an Intensional Solution would qualify as artificial general intelligence. We then explain how natural language may emerge and be acquired by such an agent, conferring the ability to model the intent of other individuals labouring under similar compulsions, because an abstract symbol system and the solution to a task are one and the same.