IT helpdesks are charged with the task of responding quickly to user queries. To give the user confidence that their query matters, the helpdesk will auto-reply to the user with confirmation that their query has been received and logged. This auto-reply may include generic `boiler-plate' text that addresses common problems of the day, with relevant information and links. The approach explored here is to tailor the content of the auto-reply to the user's problem, so as to increase the relevance of the information included. Problem classification is achieved by training a neural network on a suitable corpus of IT helpdesk email data. While this is no substitute for follow-up by helpdesk agents, the aim is that this system will provide a practical stop-gap.

Industry assignment, which assigns firms to industries according to a predefined Industry Classification System (ICS), is fundamental to a large number of critical business practices, ranging from operations and strategic decision making by firms to economic analyses by government agencies. Three types of expert knowledge are essential to effective industry assignment: definition-based knowledge (i.e., expert definitions of each industry), structure-based knowledge (i.e., structural relationships among industries as specified in an ICS), and assignment-based knowledge (i.e., prior firm-industry assignments performed by domain experts). Existing industry assignment methods utilize only assignment-based knowledge to learn a model that classifies unassigned firms to industries, and overlook definition-based and structure-based knowledge. Moreover, these methods only consider which industry a firm has been assigned to, but ignore the time-specificity of assignment-based knowledge, i.e., when the assignment occurs. To address the limitations of existing methods, we propose a novel deep learning-based method that not only seamlessly integrates the three types of knowledge for industry assignment but also takes the time-specificity of assignment-based knowledge into account. Methodologically, our method features two innovations: dynamic industry representation and hierarchical assignment. The former represents an industry as a sequence of time-specific vectors by integrating the three types of knowledge through our proposed temporal and spatial aggregation mechanisms. The latter takes industry and firm representations as inputs, computes the probability of assigning a firm to different industries, and assigns the firm to the industry with the highest probability.

This paper analyses the degree to which dialect classifiers based on syntactic representations remain stable over space and time. While previous work has shown that the combination of grammar induction and geospatial text classification produces robust dialect models, we do not know what influence both changing grammars and changing populations have on dialect models. This paper constructs a test set for 12 dialects of English that spans three years at monthly intervals with a fixed spatial distribution across 1,120 cities. Syntactic representations are formulated within the usage-based Construction Grammar paradigm (CxG). The decay rate of classification performance for each dialect over time allows us to identify regions undergoing syntactic change. And the distribution of classification accuracy within dialect regions allows us to identify the degree to which the grammar of a dialect is internally heterogeneous. The main contribution of this paper is to show that a rigorous evaluation of dialect classification models can be used to find both variation over space and change over time.

Graph embedding methods aim at finding useful graph representations by mapping nodes to a low-dimensional vector space. It is a task with important downstream applications, such as link prediction, graph reconstruction, data visualization, node classification, and language modeling. In recent years, the field of graph embedding has witnessed a shift from linear algebraic approaches towards local, gradient-based optimization methods combined with random walks and deep neural networks to tackle the problem of embedding large graphs. However, despite this improvement in the optimization tools, graph embedding methods are still generically designed in a way that is oblivious to the particularities of real-life networks. Indeed, there has been significant progress in understanding and modeling complex real-life networks in recent years. However, the obtained results have had a minor influence on the development of graph embedding algorithms. This paper aims to remedy this by designing a graph embedding method that takes advantage of recent valuable insights from the field of network science. More precisely, we present a novel graph embedding approach based on the popularity-similarity and local attraction paradigms. We evaluate the performance of the proposed approach on the link prediction task on a large number of real-life networks. We show, using extensive experimental analysis, that the proposed method outperforms state-of-the-art graph embedding algorithms. We also demonstrate its robustness to data scarcity and the choice of embedding dimensionality.

A novel framework is proposed for handling the complex task of modelling and analysis of longitudinal, multivariate, heterogeneous clinical data. This method uses temporal abstraction to convert the data into a more appropriate form for modelling, temporal pattern mining, to discover patterns in the complex, longitudinal data and machine learning models of survival analysis to select the discovered patterns. The method is applied to two real-world studies of Alzheimer's disease (AD), a progressive neurodegenerative disease that has no cure. The patterns discovered were predictive of AD in survival analysis models with a Concordance index of up to 0.8. This is the first work that performs survival analysis of AD data using temporal data collections for AD. A visualisation module also provides a clear picture of the discovered patterns for ease of interpretability.

Applications of industrial robotic manipulators such as cobots can require efficient online motion planning in environments that have a combination of static and non-static obstacles. Existing general purpose planning methods often produce poor quality solutions when available computation time is restricted, or fail to produce a solution entirely. We propose a new motion planning framework designed to operate in a user-defined task space, as opposed to the robot's workspace, that intentionally trades off workspace generality for planning and execution time efficiency. Our framework automatically constructs trajectory libraries that are queried online, similar to previous methods that exploit offline computation. Importantly, our method also offers bounded suboptimality guarantees on trajectory length. The key idea is to establish approximate isometries known as $\epsilon$-Gromov-Hausdorff approximations such that points that are close by in task space are also close in configuration space. These bounding relations further imply that trajectories can be smoothly concatenated, which enables our framework to address batch-query scenarios where the objective is to find a minimum length sequence of trajectories that visit an unordered set of goals. We evaluate our framework in simulation with several kinematic configurations, including a manipulator mounted to a mobile base. Results demonstrate that our method achieves feasible real-time performance for practical applications and suggest interesting opportunities for extending its capabilities.

Healthcare is an important aspect of human life. Use of technologies in healthcare has increased manifolds after the pandemic. Internet of Things based systems and devices proposed in literature can help elders, children and adults facing/experiencing health problems. This paper exhaustively reviews thirty-nine wearable based datasets which can be used for evaluating the system to recognize Activities of Daily Living and Falls. A comparative analysis on the SisFall dataset using five machine learning methods i.e., Logistic Regression, Linear Discriminant Analysis, K-Nearest Neighbor, Decision Tree and Naive Bayes is performed in python. The dataset is modified in two ways, in first all the attributes present in dataset are used as it is and labelled in binary form. In second, magnitude of three axes(x,y,z) for three sensors value are computed and then used in experiment with label attribute. The experiments are performed on one subject, ten subjects and all the subjects and compared in terms of accuracy, precision and recall. The results obtained from this study proves that KNN outperforms other machine learning methods in terms of accuracy, precision and recall. It is also concluded that personalization of data improves accuracy.

Deep Reinforcement Learning (DRL) has made tremendous advances in both simulated and real-world robot control tasks in recent years. Nevertheless, applying DRL to novel robot control tasks is still challenging, especially when researchers have to design the action and observation space and the reward function. In this paper, we investigate partial observability as a potential failure source of applying DRL to robot control tasks, which can occur when researchers are not confident whether the observation space fully represents the underlying state. We compare the performance of three common DRL algorithms, TD3, SAC and PPO under various partial observability conditions. We find that TD3 and SAC become easily stuck in local optima and underperform PPO. We propose multi-step versions of the vanilla TD3 and SAC to improve robustness to partial observability based on one-step bootstrapping.

Coronavirus 2019 has brought severe challenges to social stability and public health worldwide. One effective way of curbing the epidemic is to require people to wear masks in public places and monitor mask-wearing states by utilizing suitable automatic detectors. However, existing deep learning based models struggle to simultaneously achieve the requirements of both high precision and real-time performance. To solve this problem, we propose an improved lightweight face mask detector based on YOLOv5, which can achieve an excellent balance of precision and speed. Firstly, a novel backbone ShuffleCANet that combines ShuffleNetV2 network with Coordinate Attention mechanism is proposed as the backbone. Afterwards, an efficient path aggression network BiFPN is applied as the feature fusion neck. Furthermore, the localization loss is replaced with alpha-CIoU in model training phase to obtain higher-quality anchors. Some valuable strategies such as data augmentation, adaptive image scaling, and anchor cluster operation are also utilized. Experimental results on AIZOO face mask dataset show the superiority of the proposed model. Compared with the original YOLOv5, the proposed model increases the inference speed by 28.3% while still improving the precision by 0.58%. It achieves the best mean average precision of 95.2% compared with other seven existing models, which is 4.4% higher than the baseline.

The phenomenon of compounding is ubiquitous in Sanskrit. It serves for achieving brevity in expressing thoughts, while simultaneously enriching the lexical and structural formation of the language. In this work, we focus on the Sanskrit Compound Type Identification (SaCTI) task, where we consider the problem of identifying semantic relations between the components of a compound word. Earlier approaches solely rely on the lexical information obtained from the components and ignore the most crucial contextual and syntactic information useful for SaCTI. However, the SaCTI task is challenging primarily due to the implicitly encoded context-sensitive semantic relation between the compound components. Thus, we propose a novel multi-task learning architecture which incorporates the contextual information and enriches the complementary syntactic information using morphological tagging and dependency parsing as two auxiliary tasks. Experiments on the benchmark datasets for SaCTI show 6.1 points (Accuracy) and 7.7 points (F1-score) absolute gain compared to the state-of-the-art system. Further, our multi-lingual experiments demonstrate the efficacy of the proposed architecture in English and Marathi languages.The code and datasets are publicly available at https://github.com/ashishgupta2598/SaCTI