I would like a large cheese pizza with an ominous side of surveillance, please. Earlier this year, Domino's, the worldwide purveyor of mediocre pizza, introduced a snazzy tool called the Dom Pizza Checker to its Australia and New Zealand locations. According to its website, in-store cameras "use advanced machine learning, artificial intelligence and sensor technology to identify pizza type, even topping distribution and correct toppings". If your food doesn't match your order, or internal quality standards, workers are ordered to make it again. Basically, Big Brother is watching your pizza.
Domino's Pizza stores in Australia and New Zealand have finally begun using an elaborate new employee monitoring tool to track employee performance. First announced in 2017, the DOM Pizza Checker was finally implemented at a number of Domino's stores in Oceania beginning this August, according to an investor presentation. The device is a high-powered overhead camera connected to machine-learning software that monitors employee performance as they make a pizza. The DOM Pizza Checker (pictured above) is a high powered camera and computer system that observes and evaluates employees as they make pizza. The camera matches a live image of the pizza being made to an image of the pizza that's been ordered.
Workers in India (89%) and China (88%) are more trusting of robots over their managers, followed by Singapore (83%), Brazil (78%), Japan (76%), UAE (74%), Australia/New Zealand (58%), the U.S. (57%), the U.K. (54%), and France (56%). More men (56%) than women (44%) have turned to AI over their managers.
Actor and equality campaigner Geena Davis has announced that Disney has adopted a digital tool that will analyse scripts and identify opportunities to rectify any gender and ethnic biases. Davis, founder of the Geena Davis Institute on Gender in Media, was speaking at the Power of Inclusion event in New Zealand, where she outlined the development of GD-IQ: Spellcheck for Bias, a machine learning tool described as "an intervention tool to infuse diversity and inclusion in entertainment and media". Developed by the University of Southern California Viterbi School of Engineering, the Spellcheck for Bias is designed to analyse a script and determine the percentages of characters' "gender, race, LGBTQIA [and] disabilities". It can also track the percentage of "non-gender-defined speaking characters". Davis said that Disney had partnered with her institute to pilot the project: "We're going to collaborate with Disney over the next year using this tool to help their decision-making [and] identify opportunities to increase diversity and inclusion in the manuscripts that they receive. We're very excited about the possibilities with this new technology and we encourage everybody to get in touch with us and give it a try."
On the face of it, it seems like some kind of impossible oxymoron. But it makes perfect sense… (Or at least it does to me now that I've attended the NZ Tech Marketers September event, Unleash your creativity with the power of AI.) Auckland's Tech Marketer contingent had the benefit of insights from Amanda Johnston-Pell, IBM's Chief Marketing Officer for Australia and New Zealand, and our Wellington and Christchurch cohort were joined by the ever-impassioned Isuru (Issy) Fernando, IBM New Zealand's Chief Design and Technology Officer. Both shared findings from the recent IBM 2019 Marketing Trends report: Nine factors reshaping marketing and how you can stay ahead of them. Doing this makes it less scary, binary and wo/man v. machine-ish. Issy says: "There's a lot of hype and uncertainty – and a lot of fud – out there about what AI is. We need to think of AI as less artificial reality and more augmented reality. It really changes the conversation. "If you look at humans across civilisation we've been augmenting ourselves with machines all the time.
Dell Technologies Australia and New Zealand managing director Angela Fox has painted a future where humans and machines learn to live in harmony and machines evolve to be consumers. Delivering the Dell Technologies Forum keynote in Sydney last week, Fox discussed research that was conducted with the Institute of the Future, which looked at the next era of human-machine partnerships. Fox touched on three developments that she expects will shift the economy in the future, with the first being autonomous commerce. "We believe that you'll see machines evolving into consumers. They will use a mix of sensors, software updates, and artificial intelligence (AI) to determine when they -- and the people they serve -- are functioning sub-optimally, but more importantly, they will find ways to remedy it autonomously," Fox said.
Healthcare workers can often feel like a very small cog in the very big machine that is the healthcare system. From doctors and nurses to administration staff, there is little doubt that with an increasing ageing population in both Australia and New Zealand (ANZ), healthcare workers are expected to find ways to do more with less. Recent research suggests that ANZ-based healthcare workers are very open to embracing new technologies in the workplace, including artificial intelligence (AI) and machine learning, especially if it can help to make their jobs more efficient. This is according to findings from a survey by technology provider Genesys. The survey, which focused on employee attitudes about the implementation of advanced technologies in the workplace, found almost 70% of respondents from the healthcare sector believe technology makes them more efficient at work, and 35% responded saying AI had already made a positive impact on their job.
At a conference at the Vatican last week, Pope Francis warned a group of Silicon Valley execs that in the wrong hands, artificial intelligence could have devastating consequences for humanity. "If mankind's so-called technological progress were to become an enemy of the common good, this would lead to an unfortunate regression to a form of barbarism dictated by the law of the strongest," he said, according to Reuters. The development of advanced AI can "raise increasingly significant implications in all areas of human activity," the Pope said. He also called for "open and concrete discussions" to develop "both theoretical and practical moral principles." The conference also grappled with the March 2019 attacks in Christchurch, New Zealand, and how social media platforms helped spread footage taken during the shootings, according to TIME.
Wine, spirits and craft beer retailer Fine Wine Delivery is using IBM's Watson artificial intelligence (AI) to help customers choose products from its range. It says, through IBM Watson, consumers are now able to access a level of expert product knowledge to "assist them in their discovery of the complex world of wine, craft beer and spirits" from their smartphone or tablet. Fine Wine Delivery operates an independent, expert tasting panel that creates tasting notes on all of its more than 2000 products. The company says it wanted to make that knowledge more accessible to customers and create an online experience that was as informative as chatting to their expert team in-store. To achieve this it worked with Auckland-based AI specialist, Spacetime to create a natural language search by ingesting the original tasting notes and using IBM Watson Virtual Assistant to provide customised advice online.
Letitia James says she is leading a bipartisan coalition of attorneys to determine whether Facebook'endangered consumer data, reduced the quality of consumers' choices or increased the price of advertising'; reaction from Rep. Ro Khanna, Democratic congressman from California. Facebook will work with law enforcement agencies to train its artificial intelligence systems to detect videos of violent events as part of its ongoing battle against extremism on the platform. The new effort, announced in a Tuesday blog post, will harness body-cam footage of firearms training provided by U.S. and U.K. government and law enforcement agencies as a way to train systems to automatically detect first-person violent events -- without also sweeping up violence from movies or video games. The tech giant came under fire earlier this year when its AI systems were unable to detect a live-streamed video of a mass shooting at a mosque in Christchurch, New Zealand. The company eventually imposed some new restrictions on live-streaming.