The concept of a smart community has recently been attracting great attention as a means of utilizing energy effectively. One of the modules constituting the smart community is an intelligent transportation system, in which various sensors track movements of people and vehicles in real time to optimize migration pathways or means. Social media have the potential to serve as sensors, since people often post transportation information on such media. This paper presents a feasibility study on detecting information, focusing on train status information, by exploiting Twitter as a sensor. We dealt with two issues: (1) for the ambiguity of textual information expressed in tweets, we utilized heuristic rules in text manipulation, and (2) for the differences in the numbers of tweets among train lines, we optimized parameter values in statistical analysis for each train line. The experimental results show that the F-measure of detecting the information was more than 0.85 and the time taken to detect the information was less than 4 minutes. As a result we confirmed the high potential of detecting transportation information through Twitter.

In this work, we explore applying a link prediction approach to tag recommendation in broad folksonomies. The original idea of the approach is to mine the dynamic of the tagging activity in order to compute the most suitable tag for a given user and a given resource. The tagging history of each user is modeled by a temporal sequence of bipartite graphs linking tags to resources. Given a target user and a target resource, we first compute a set of similar users. The tagging history of the identified set of users is merged in one temporal sequence on bipartite graphs. The obtained sequence is used to learn a model of link prediction in bipartite graphs. The learned model is then applied to predict tags to be linked to the target resource and a list of top similar resources. We get hence several ranked lists tags, one list for each considered resource. These ranked lists are then merged, applying classical preference merging methods in order to obtain the final output: a list of ranked tags that will be recommended to the user. We show through experiments conducted on real datasets extracted for the CiteULike folksonomy the soundness of the proposed approach.

Micro-blog forums, such as Twitter, constitute a powerful medium today that people use to express their thoughts and intentions on a daily, and in many cases, hourly, basis. Extracting ‘Real-Time Intention’ (RTI) of a user from such short text updates is a huge opportunity towards web personalization and social net- working around dynamic user context. In this paper, we explore the novel problem of detecting and classifying RTIs from micro-blogs. We find that employing a heuristic based ensemble approach on a reduced dimension of the feature space, based on a wide spectrum of linguistic and statistical features of RTI expressions, achieves significant improvement in detect- ing RTIs compared to word-level features used in many social media classification tasks today. Our solution approach takes into account various salient characteristics of micro-blogs towards such classification – high dimensionality, sparseness of data, limited context, grammatical in-correctness, etc.

Web search engines emerged prior to the dominance of social media. What if we imagined search as integrating with social media from the ground up? So.cl is a web application that combines web browsing, search, and social networking for the purposes of sharing and learning around topics of interest. In this paper, we present the results of a deployment study examining existing learning practices around search and social networking for students, and how these practices shifted when participants adopted So.cl. We found prior to using So.cl that students already heavily employed search tools and social media for learning. With the use of So.cl, we found that users engaged in lightweight, fun social sharing and learning for informal, personal topics, but not for more heavyweight collaboration around school or work. The public nature of So.cl encouraged users to post search results as much for self-expression as for searching, enabling serendipitous discovery around interests.

News articles are extremely time sensitive by nature. There is also intense competition among news items to propagate as widely as possible. Hence, the task of predicting the popularity of news items on the social web is both interesting and challenging. Prior research has dealt with predicting eventual online popularity based on early popularity. It is most desirable, however, to predict the popularity of items prior to their release, fostering the possibility of appropriate decision making to modify an article and the manner of its publication. In this paper, we construct a multi-dimensional feature space derived from properties of an article and evaluate the efficacy of these features to serve as predictors of online popularity. We examine both regression and classification algorithms and demonstrate that despite randomness in human behavior, it is possible to predict ranges of popularity on twitter with an overall 84% accuracy. Our study also serves to illustrate the differences between traditionally prominent sources and those immensely popular on the social web.

Social media plays an important role in the process of political engagement, especially in societies where significant constraints over traditional media and participation still exist. Little is known about how social media use is related to these constraints. This study examines how citizens’ perceptions of government control predict social media use and how this use is related to offline participation in the context of a city-state, Singapore. Based on a national survey of 2000 respondents, we found that perceptions of control over traditional media and political activity increase content production on social media and that perceived control of the mass media motivates citizens to consume political content on social media. Interestingly, perceptions of government control over the Internet reduced rather than increased social media production. More importantly, we find that social media use is related to a greater likelihood of offline citizen participation, namely attendance of political rallies. The findings suggest that social media alters the balance of power in the dependency relationships that exist between the government, media organizations and citizens, creating new venues for online political discourse which in turn help promote real-world political participation.

OurCity is a site-specific digital artwork designed to solicit, aggregate and visualize citizens’ views on the cities in which they live. It aims to allow people to have their voice heard in a way which is fun and engaging and reduces the gap between citizens and policymakers. OurCity builds on our previous work, VoiceYourView (Whittle et al 2010) which used similar data aggregation techniques but a completely different visualization of user-generated data. This paper revisits the key results from VoiceYourView and hence uses OurCity as an additional validation exercise to assess whether VoiceYourView results are generalizable.

Do Happy Meals really make us happy? Do salads make us blue? Is cake our comfort? FoodMood is an interactive data visualisation project that gives citizens a rare opportunity to engage and reflect, acknowledge, and understand the connection between emotion, obesity and food. The project explores the opportunities presented by the data-sharing world of today’s cities using global English-language tweets about food coupled with sentiment analysis. It aims to gain a better understanding of global food consumption patterns and its impact on the daily emotional well-being of people against the backdrop of country data such as Gross Domestic Product (GDP) and obesity levels. A key finding is that tweets can be used to find a relationship between certain foods, food sentiment and obesity levels in countries. Overall FoodMood shows a majority positive sentiment towards food. Other findings, although constantly evolving, indicate trends such as: globally meat enjoys a high sentiment rating and is often tweeted about; fast-food companies dominate the food consumption landscapes of most countries’ tweets although not all of them enjoy equal sentiment ratings across countries. Ultimately, FoodMood reveals a hidden layer of meaningful digital, social, and cultural data that provide a basis for further analysis.

This paper reports ongoing work in the “Networks of Texts and People” project, which is developing methods to visualize the social and epistemological contexts of information contained in blogs. Here, we propose an approach to visualize information diffusion and polarization in the blogosphere, with two novel characteristics. Firstly, we demonstrate how text content can be analyzed and visualized as key statements, rather than as keywords. Secondly, we sketch and discuss ideas for a visual analytic tool that integrates data about blog networks with data about the occurrence of related key statements in blog posts.

Social media analytics has been attracting considerable attention in both research and industry due to the increasing popularity of social media usage. As a subset, social media monitoring describes the process of continuous monitoring of a subject matter in social media. From our point of view, the key requirements for such systems are i) high throughput and real-time processing of incoming data, ii) a user-friendly way to define complex situations of interests that make use of formalized background knowledge and iii) capabilities to perform actions based on gained insights instead of a pure monitoring system. In this paper, we propose a system for (pro) active, real-time social media monitoring. Firstly, we describe the conceptual architecture of our system and necessary pre-processing steps. Secondly, we introduce our concept of semantic requests that is capable to extend event pattern definitions with background knowledge. Finally, we show the usefulness of this system in two different domains: Real-time political opinion tracking and proactive establishment of relationships with consumers in order to perform a new form of real-time marketing. The main advantage of our approach is a simplified, expressive way to formulate event patterns in social media applications.