Microblogging websites such as Twitter are increasingly being used by businesses/campaigners for timely dissemination of information to their followers. The diffusion of a tweet depends on several factors: the activity of the follower nodes, the responsiveness of follower nodes to tweets from the source node, the out-degree of the follower nodes, the content of recent related tweets seen by the follower node, etc. Using such factors, in this paper, we propose a framework to measure the effectiveness of an information campaign over Twitter. We consider a positive as well as a negative metric to measure the impact of a tweet: while retweets are used to measure the positive impact, the lack of a timely response from an active follower node is taken as a potential negative impact. We investigate the scheduling of tweets to increase the net positive impact while keeping the net negative impact below a desired level. We propose and study several scheduling algorithms by casting the problem in a Markov Decision Process (MDP) framework. In order to compare our algorithms, we estimate the model parameters from tweet data collected using the Twitter API from an arbitrarily selected node and its 6837 followers over several months. For this dataset, we find that if successive tweets in the campaign are novel, then substantial gains over user activity based scheduling can be obtained by scheduling tweets in time slots where the ratio of the expected positive and negative metrics is high. We call this the MaxRatio policy and we show that it is optimal under certain conditions. In cases where we are not certain about the response of users to successive related tweets, we identify another algorithm (which we call MaxReach) as a robust alternative.

We propose a graph-theoretic supervised topic segmentation model for email conversations which combines (i) lexical knowledge, (ii) conversational features, and (iii) topic features. We compare our results with the existing unsupervised models (i.e., LCSeg and LDA), and with their two extensions for email conversations (i.e., LCSeg+FQG and LDA+FQG) that not only use lexical information but also exploit finer conversation structure. Empirical evaluation shows that our supervised model is the best performer and achieves highest accuracy by combining the three different knowledge sources, where knowledge about the conversation has proved to be the most important indicator for segmenting emails.

Informledge System (ILS) is a knowledge network with autonomous nodes and intelligent links that integrate and structure the pieces of knowledge. In this paper, we put forward the strategies for knowledge embedding and retrieval in an ILS. ILS is a powerful knowledge network system dealing with logical storage and connectivity of information units to form knowledge using autonomous nodes and multi-lateral links. In ILS, the autonomous nodes known as Knowledge Network Nodes (KNN)s play vital roles which are not only used in storage, parsing and in forming the multi-lateral linkages between knowledge points but also in helping the realization of intelligent retrieval of linked information units in the form of knowledge. Knowledge built in to the ILS forms the shape of sphere. The intelligence incorporated into the links of a KNN helps in retrieving various knowledge threads from a specific set of KNNs. A developed entity of information realized through KNN forms in to the shape of a knowledge cone

Research in the field of Artificial Intelligence is continually progressing to simulate the human knowledge into automated intelligent knowledge base, which can encode and retrieve knowledge efficiently along with the capability of being is consistent and scalable at all times. However, there is no system at hand that can match the diversified abilities of human knowledge base. In this position paper, we put forward a theoretical model of a different system that intends to integrate pieces of knowledge, Informledge System (ILS). ILS would encode the knowledge, by virtue of knowledge units linked across diversified domains. The proposed ILS comprises of autonomous knowledge units termed as Knowledge Network Node (KNN), which would help in efficient cross-linking of knowledge units to encode fresh knowledge. These links are reasoned and inferred by the Parser and Link Manager, which are part of KNN.

Software defect prediction aims to reduce software testing efforts by guiding testers through the defect-prone sections of software systems. Defect predictors are widely used in organizations to predict defects in order to save time and effort as an alternative to other techniques such as manual code reviews. The usage of a defect prediction model in a real-life setting is difficult because it requires software metrics and defect data from past projects to predict the defect-proneness of new projects. It is, on the other hand, very practical because it is easy to apply, can detect defects using less time and reduces the testing effort. We have built a learning-based defect prediction model for a telecommunication company in the space of one year. In this study, we have briefly explained our model, presented its pay-off and described how we have implemented the model in the company. Furthermore, we compared the performance of our model with that of another testing strategy applied in a pilot project that implemented a new process called Team Software Process (TSP). Our results show that defect predictors can predict 87 percent of code defects, decrease inspection efforts by 72 percent and hence, reduces post-release defects by 44 percent. Furthermore, they can be used as complementary tools for a new process implementation whose effects on testing activities are limited.

A common problem for companies with strong business growth is that it is hard to find enough experienced staff to support expansion needs. This problem is particular pronounced for operations planners and controllers who must be very highly knowledgeable and experienced with the business domain. This article is a case study of how one of the largest travel agencies in Hong Kong alleviated this problem by using AI to support decision-making and problem-solving so that their planners and controllers can work more effectively and efficiently to sustain business growth while maintaining consistent quality of service. AI is used in a mission critical fleet management system (FMS) that supports the scheduling and management of a fleet of luxury limousines for business travelers. The AI problem was modeled as a constraint satisfaction problem (CSP). The use of AI enabled the travel agency to sign up additional hotel partners, handle more orders and expand their fleet with their existing team of planners and controllers. Using modern web 2.0 architecture and proven AI technology, we were able to achieve low-risk implementation and deployment success with concrete and measurable business benefits.

Transfer learning aims to solve new learning problems by extracting and making use of the common knowledge found in related domains. A key element of transfer learning is to identify structured knowledge to enable the knowledge transfer. Structured knowledge comes in different forms, depending on the nature of the learning problem and characteristics of the domains. In this article, we describe three of our recent works on transfer learning in a progressively more sophisticated order of the structured knowledge being transferred. We show that optimization methods, and techniques inspired by the concerns of data reuse can be applied to extract and transfer deep structural knowledge between a variety of source and target problems. In our examples, this knowledge spans explicit data labels, model parameters, relations between data clusters and relational action descriptions. 

The development of intelligent environments is considered the first and primary step toward the realization of the ambient intelligence vision and requires input from research and contributions from several scientific and engineering disciplines, including computer science, software engineering, artificial intelligence, architecture, social sciences, art, and design. IE conferences create a unique blend of researchers in these disciplines and foster crossdisciplinary discussions, debate, and collaborations. The Sixth International Conference on Intelligent Environments (IE 10) was held July 19-21 at the Sunway campus of Monash University, Kuala Lumpur, Malaysia. The general chairs were Simon Egerton of Monash University and Ichiro Satoh of the Japanese National Institute of Informatics. Vic Callaghan of the University of Essex, UK, and Achilles Kameas of the Hellenic Open University and Computer Technology Institute, Greece, served as program chairs.

When a system behaves abnormally, sequential diagnosis takes a sequence of measurements of the system until the faults causing the abnormality are identified, and the goal is to reduce the diagnostic cost, defined here as the number of measurements. To propose measurement points, previous work employs a heuristic based on reducing the entropy over a computed set of diagnoses. This approach generally has good performance in terms of diagnostic cost, but can fail to diagnose large systems when the set of diagnoses is too large. Focusing on a smaller set of probable diagnoses scales the approach but generally leads to increased average diagnostic costs. In this paper, we propose a new diagnostic framework employing four new techniques, which scales to much larger systems with good performance in terms of diagnostic cost. First, we propose a new heuristic for measurement point selection that can be computed efficiently, without requiring the set of diagnoses, once the system is modeled as a Bayesian network and compiled into a logical form known as d-DNNF. Second, we extend hierarchical diagnosis, a technique based on system abstraction from our previous work, to handle probabilities so that it can be applied to sequential diagnosis to allow larger systems to be diagnosed. Third, for the largest systems where even hierarchical diagnosis fails, we propose a novel method that converts the system into one that has a smaller abstraction and whose diagnoses form a superset of those of the original system; the new system can then be diagnosed and the result mapped back to the original system. Finally, we propose a novel cost estimation function which can be used to choose an abstraction of the system that is more likely to provide optimal average cost. Experiments with ISCAS-85 benchmark circuits indicate that our approach scales to all circuits in the suite except one that has a flat structure not susceptible to useful abstraction.

Hierarchical latent class (HLC) models are tree-structured Bayesian networks where leaf nodes are observed while internal nodes are latent. There are no theoretically well justified model selection criteria for HLC models in particular and Bayesian networks with latent nodes in general. Nonetheless, empirical studies suggest that the BIC score is a reasonable criterion to use in practice for learning HLC models. Empirical studies also suggest that sometimes model selection can be improved if standard model dimension is replaced with effective model dimension in the penalty term of the BIC score. Effective dimensions are difficult to compute. In this paper, we prove a theorem that relates the effective dimension of an HLC model to the effective dimensions of a number of latent class models. The theorem makes it computationally feasible to compute the effective dimensions of large HLC models. The theorem can also be used to compute the effective dimensions of general tree models.