Infosys, a global leader in consulting, technology, outsourcing and next-generation services, today announced that it has been awarded in the'Best in Show' category by TM Forum Live! Asia". TM Forum is a leading global industry association for digital business. The award was given for the'Cognitive Digital Agent' - a project championed by Globe Telecom, Philippines along with Infosys, Amdocs and Huawei. The project demonstrated the feasibility of using cognitive computing technologies aligned to telecom business processes to enhance customer experience in a more intuitive and natural fashion. To address changing consumer needs and demands in today's digital economy, Infosys, along with Huawei and Amdocs, established the Cognitive Digital Agent - a five-month project, led by Globe Telecom. This was aimed at creating the next generation of customer care services, leveraging artificial intelligence technologies. The core solution is driven by Infosys' expertise in natural language processing, machine learning and cognitive computing. The Cognitive Digital Agent has the capability to address complex queries and answer questions through omni-channel access including interactive voice responses (IVR), portals and wearables. The Cognitive Digital Agent creates a difference in situations where, if a call center is contacted, the responses are generated using natural language processing - making them more consumer friendly, or on social media platforms and in smart watches where the machine agent responds to queries 24x7. TM Forum recognized the project for some of these exceptional demonstrations of business outcomes across channels, and the inventive use of machine learning and Artificial Intelligence (AI). "Our goal has been to explore the use of cognitive computing and artificial intelligence technologies such as natural language processing and machine learning to create the next generation of customer care services, which, in turn, enabled us to create this compelling project that can significantly improve customer satisfaction.

Shivaram Kalyanakrishnan is an assistant professor in the department of computer science and engineering at the Indian Institute of Technology-Bombay. He specialises in artificial intelligence (AI) and is the only author from India who is part of an 18-member study panel of the Stanford University-hosted report titled Artificial Intelligence and Life. Kalyanakrishnan's expertise broadly fits in the area of machine learning. Called reinforcement learning, it defines what actions software agents should take to maximize a certain type of reward after learning from reward and punishment. In an interview, he urges people to be more optimistic about the things AI can do rather than be obsessed with the fear around AI machines.

Billionaires in the world's tech capital Silicon Valley are reportedly preparing for the apocalypse by buying underground bunkers, guns, ammo and motorcycles. Fearful that artificial intelligence will displace so many jobs that there will be a revolt against those responsible for the technology, the are entrepreneurs readying themselves for doomsday like scenarios. Reid Hoffman, the co-founder of the professional social network, LinkedIn, told The New Yorker that he believes more than 50 per cent of billionaires in the Californian tech hub are preparing for the worst. "I own a couple of motorcycles. I have a bunch of guns and ammo. I figure that, with that, I can hole up in my house for some amount of time," he said.

Japan should tap the potential of young workers and encourage more people in their 30s and 40s to become chief executive officers, as part of a reform to revitalize the economy toward 2030, a government task force said Wednesday. Amid the graying of its society, Japan also needs to step up support for people with dementia and work to eradicate car accidents involving the elderly by making use of an automatic braking and self-driving system. The task force outlined a series of steps that Japan needs to take in the years ahead, as the average age of the country's baby boomers will reach 80 around 2030. The report was presented to a meeting of the Council on Economic and Fiscal Policy headed by Prime Minister Shinzo Abe. The task force involves academics and members of the council, including Sadayuki Sakakibara, chairman of the Japan Business Federation, the country's largest business lobby known as Keidanren.

Netflix has rolled out a significant update to its Android app, allowing users to store downloads on their microSD cards. After months of desperate speculation, Netflix users gained the ability to save TV shows and films for offline viewing towards the end of last year, but there was one downside: users could only save content to their device's onboard storage. That placed a tight restriction on how much content users could download. The giant human-like robot bears a striking resemblance to the military robots starring in the movie'Avatar' and is claimed as a world first by its creators from a South Korean robotic company Waseda University's saxophonist robot WAS-5, developed by professor Atsuo Takanishi and Kaptain Rock playing one string light saber guitar perform jam session A man looks at an exhibit entitled'Mimus' a giant industrial robot which has been reprogrammed to interact with humans during a photocall at the new Design Museum in South Kensington, London Electrification Guru Dr. Wolfgang Ziebart talks about the electric Jaguar I-PACE concept SUV before it was unveiled before the Los Angeles Auto Show in Los Angeles, California, U.S The Jaguar I-PACE Concept car is the start of a new era for Jaguar. Japan's On-Art Corp's CEO Kazuya Kanemaru poses with his company's eight metre tall dinosaur-shaped mechanical suit robot'TRX03' and other robots during a demonstration in Tokyo, Japan Japan's On-Art Corp's eight metre tall dinosaur-shaped mechanical suit robot'TRX03' performs during its unveiling in Tokyo, Japan Singulato Motors co-founder and CEO Shen Haiyin poses in his company's concept car Tigercar P0 at a workshop in Beijing, China A picture shows Singulato Motors' concept car Tigercar P0 at a workshop in Beijing, China Connected company president Shigeki Tomoyama addresses a press briefing as he elaborates on Toyota's "connected strategy" in Tokyo.

The Samsung Galaxy S8 will launch in late March before becoming available for purchase in April, according to a new report. The company recently confirmed that its next flagship handset would not make an appearance at Mobile World Congress next month, and the Guardian, citing "well placed sources", now claims that it will go on sale "on or around" 21 April. The report also claims that users will be able to turn the S8 into an Android-running desktop computer by hooking it up to a dock, monitor and keyboard, with a new feature called desktop extension (DeX). Expected to work in a similar manner to Microsoft's Continuum, Samsung will likely use DeX to push the S8 as a bona fide business device, potentially adding a few extra pounds to its price tag in the process. The giant human-like robot bears a striking resemblance to the military robots starring in the movie'Avatar' and is claimed as a world first by its creators from a South Korean robotic company Waseda University's saxophonist robot WAS-5, developed by professor Atsuo Takanishi and Kaptain Rock playing one string light saber guitar perform jam session A man looks at an exhibit entitled'Mimus' a giant industrial robot which has been reprogrammed to interact with humans during a photocall at the new Design Museum in South Kensington, London Electrification Guru Dr. Wolfgang Ziebart talks about the electric Jaguar I-PACE concept SUV before it was unveiled before the Los Angeles Auto Show in Los Angeles, California, U.S The Jaguar I-PACE Concept car is the start of a new era for Jaguar. Japan's On-Art Corp's CEO Kazuya Kanemaru poses with his company's eight metre tall dinosaur-shaped mechanical suit robot'TRX03' and other robots during a demonstration in Tokyo, Japan Japan's On-Art Corp's eight metre tall dinosaur-shaped mechanical suit robot'TRX03' performs during its unveiling in Tokyo, Japan Singulato Motors co-founder and CEO Shen Haiyin poses in his company's concept car Tigercar P0 at a workshop in Beijing, China A picture shows Singulato Motors' concept car Tigercar P0 at a workshop in Beijing, China Connected company president Shigeki Tomoyama addresses a press briefing as he elaborates on Toyota's "connected strategy" in Tokyo.

Technology in the so-called Smart Machine Age, which includes AI, virtual reality and robotics, will bring huge changes not just in headcount, but also in how people innovate and collaborate. That will require new approaches to how people think, listen and relate, says Edward D. Hess, a professor of business administration at the University of Virginia. In the "Smart Age" now evolving, ego has no place. Instead, the focus will need to be on the quality of ideas, accuracy, emotional intelligence and mindfulness. Hess writes about these issues in the just-released book he co-authored with Katherine Ludwig, titled Humility is the New Smart: Rethinking Human Excellence in the Smart Machine Age. Hess discussed his ideas on the Knowledge@Wharton show on Wharton Business Radio, SiriusXM channel 111.

The Banking and Finance sector (BFSI) is witnessing one of its most interesting and enriching phases. Apart from the evident shift from traditional methods of banking and payments, technology has started playing a vital role in defining this change. Mobile apps, plastic money, e-wallets and bots have aided the phenomenal swing from offline payments to online payments over the last two decades. Now, the use of Artificial Intelligence (AI) in BFSI is expediting the evolution of this industry. AI enables a computer to behave and take decisions like a human being.

Artificial intelligence (AI) can be understood as a science, engineering and deployment of machines, which perform tasks with intelligence as similar to humans. Since its inception 60 years ago, AI has observed significant growth in recent years. Initially, AI was considered as topic for academicians, though in recent years with development of various technologies, AI has turned into reality and is influencing many lives and businesses. Additionally, evolution of various other supplementary technologies such as cloud computing, machine learning and cognitive computing are collectively paving the growth of the market for AI. Many IT giants and start-ups are investing heavily in development of AI software solutions and hardware products. Some the prominent players in AI market in the recent times are Intel Corporation (U.S.), Google Inc. (U.S.), Microsoft Corporation (U.S.), Amazon.com,

Apple released Tuesday the iOS 10.3 Beta 1 for iPhone, iPad and iPod Touch. The Beta 1 is a Developer Beta and not a Public Beta, which means that its availability would be restricted to iOS developers for now. Still, the iOS 10.3 Beta 1 holds clues to features that will be included in the final version of iOS 10.3 when it releases as official software update to all eligible iPhone, iPad and iPod models. Here are five features you can expect in iOS 10.3: While Apple introduced the AirPods back in September, the wireless earphones were just recently made available to customers.