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UniSumm and SummZoo: Unified Model and Diverse Benchmark for Few-Shot Summarization

arXiv.org Artificial Intelligence

The high annotation costs and diverse demands of various summarization tasks motivate the development of few-shot summarization. However, despite the emergence of many summarization tasks and datasets, the current training paradigm for few-shot summarization systems ignores potentially shareable knowledge in heterogeneous datasets. To this end, we propose \textsc{UniSumm}, a unified few-shot summarization model pre-trained with multiple summarization tasks and can be prefix-tuned to excel at any few-shot summarization task. Meanwhile, to better evaluate few-shot summarizers, under the principles of diversity and robustness, we assemble and release a new benchmark \textsc{SummZoo}. It consists of $8$ summarization tasks with multiple sets of few-shot samples for each task, covering diverse domains. Experimental results and analysis show that \textsc{UniSumm} outperforms strong baselines by a large margin across all sub-tasks in \textsc{SummZoo} under both automatic and human evaluations and achieves comparable results in human evaluation compared with a GPT-3.5 model.


AI Coach Assist: An Automated Approach for Call Recommendation in Contact Centers for Agent Coaching

arXiv.org Artificial Intelligence

In recent years, the utilization of Artificial Intelligence (AI) in the contact center industry is on the rise. One area where AI can have a significant impact is in the coaching of contact center agents. By analyzing call transcripts using Natural Language Processing (NLP) techniques, it would be possible to quickly determine which calls are most relevant for coaching purposes. In this paper, we present AI Coach Assist, which leverages the pre-trained transformer-based language models to determine whether a given call is coachable or not based on the quality assurance (QA) questions asked by the contact center managers or supervisors. The system was trained and evaluated on a large dataset collected from real-world contact centers and provides an effective way to recommend calls to the contact center managers that are more likely to contain coachable moments. Our experimental findings demonstrate the potential of AI Coach Assist to improve the coaching process, resulting in enhancing the performance of contact center agents.


Measuring Your ASTE Models in The Wild: A Diversified Multi-domain Dataset For Aspect Sentiment Triplet Extraction

arXiv.org Artificial Intelligence

Aspect Sentiment Triplet Extraction (ASTE) is widely used in various applications. However, existing ASTE datasets are limited in their ability to represent real-world scenarios, hindering the advancement of research in this area. In this paper, we introduce a new dataset, named DMASTE, which is manually annotated to better fit real-world scenarios by providing more diverse and realistic reviews for the task. The dataset includes various lengths, diverse expressions, more aspect types, and more domains than existing datasets. We conduct extensive experiments on DMASTE in multiple settings to evaluate previous ASTE approaches. Empirical results demonstrate that DMASTE is a more challenging ASTE dataset. Further analyses of in-domain and cross-domain settings provide promising directions for future research. Our code and dataset are available at https://github.com/NJUNLP/DMASTE.


Parallel Corpus for Indigenous Language Translation: Spanish-Mazatec and Spanish-Mixtec

arXiv.org Artificial Intelligence

In this paper, we present a parallel Spanish-Mazatec and Spanish-Mixtec corpus for machine translation (MT) tasks, where Mazatec and Mixtec are two indigenous Mexican languages. We evaluated the usability of the collected corpus using three different approaches: transformer, transfer learning, and fine-tuning pre-trained multilingual MT models. Fine-tuning the Facebook M2M100-48 model outperformed the other approaches, with BLEU scores of 12.09 and 22.25 for Mazatec-Spanish and Spanish-Mazatec translations, respectively, and 16.75 and 22.15 for Mixtec-Spanish and Spanish-Mixtec translations, respectively. The findings show that the dataset size (9,799 sentences in Mazatec and 13,235 sentences in Mixtec) affects translation performance and that indigenous languages work better when used as target languages. The findings emphasize the importance of creating parallel corpora for indigenous languages and fine-tuning models for low-resource translation tasks. Future research will investigate zero-shot and few-shot learning approaches to further improve translation performance in low-resource settings. The dataset and scripts are available at \url{https://github.com/atnafuatx/Machine-Translation-Resources}


The best thing about Google's AI search is what's missing: Ads

PCWorld

But according to HP, the Victus 16-e1000 includes 8-32GB of RAM and between 256GB and 1TB of storage, not 8.2TB. And yet, having reviewed an earlier Victus, I'd agree with the other points. Again, I do like the fact that the new AI-powered Google search tries to answer the question. I still found myself wishing for the richness and the thoughtfulness of well, humans. In asking Google to compare Maui and Oahu, I found this response to be more thoughtful, entertaining, and knowledgeable. Google specifically architected Google Search not to display personality, unlike Bing. Google also refuses to commit to picking one choice over another.


Self-Supervised Reinforcement Learning that Transfers using Random Features

arXiv.org Artificial Intelligence

Model-free reinforcement learning algorithms have exhibited great potential in solving single-task sequential decision-making problems with high-dimensional observations and long horizons, but are known to be hard to generalize across tasks. Model-based RL, on the other hand, learns task-agnostic models of the world that naturally enables transfer across different reward functions, but struggles to scale to complex environments due to the compounding error. To get the best of both worlds, we propose a self-supervised reinforcement learning method that enables the transfer of behaviors across tasks with different rewards, while circumventing the challenges of model-based RL. In particular, we show self-supervised pre-training of model-free reinforcement learning with a number of random features as rewards allows implicit modeling of long-horizon environment dynamics. Then, planning techniques like model-predictive control using these implicit models enable fast adaptation to problems with new reward functions. Our method is self-supervised in that it can be trained on offline datasets without reward labels, but can then be quickly deployed on new tasks. We validate that our proposed method enables transfer across tasks on a variety of manipulation and locomotion domains in simulation, opening the door to generalist decision-making agents.


Commonsense Knowledge Graph Completion Via Contrastive Pretraining and Node Clustering

arXiv.org Artificial Intelligence

The nodes in the commonsense knowledge graph (CSKG) are normally represented by free-form short text (e.g., word or phrase). Different nodes may represent the same concept. This leads to the problems of edge sparsity and node redundancy, which challenges CSKG representation and completion. On the one hand, edge sparsity limits the performance of graph representation learning; On the other hand, node redundancy makes different nodes corresponding to the same concept have inconsistent relations with other nodes. To address the two problems, we propose a new CSKG completion framework based on Contrastive Pretraining and Node Clustering (CPNC). Contrastive Pretraining constructs positive and negative head-tail node pairs on CSKG and utilizes contrastive learning to obtain better semantic node representation. Node Clustering aggregates nodes with the same concept into a latent concept, assisting the task of CSKG completion. We evaluate our CPNC approach on two CSKG completion benchmarks (CN-100K and ATOMIC), where CPNC outperforms the state-of-the-art methods. Extensive experiments demonstrate that both Contrastive Pretraining and Node Clustering can significantly improve the performance of CSKG completion. The source code of CPNC is publicly available on \url{https://github.com/NUSTM/CPNC}.


Mindstorms in Natural Language-Based Societies of Mind

arXiv.org Artificial Intelligence

Both Minsky's "society of mind" and Schmidhuber's "learning to think" inspire diverse societies of large multimodal neural networks (NNs) that solve problems by interviewing each other in a "mindstorm." Recent implementations of NN-based societies of minds consist of large language models (LLMs) and other NN-based experts communicating through a natural language interface. In doing so, they overcome the limitations of single LLMs, improving multimodal zero-shot reasoning. In these natural language-based societies of mind (NLSOMs), new agents -- all communicating through the same universal symbolic language -- are easily added in a modular fashion. To demonstrate the power of NLSOMs, we assemble and experiment with several of them (having up to 129 members), leveraging mindstorms in them to solve some practical AI tasks: visual question answering, image captioning, text-to-image synthesis, 3D generation, egocentric retrieval, embodied AI, and general language-based task solving. We view this as a starting point towards much larger NLSOMs with billions of agents-some of which may be humans. And with this emergence of great societies of heterogeneous minds, many new research questions have suddenly become paramount to the future of artificial intelligence. What should be the social structure of an NLSOM? What would be the (dis)advantages of having a monarchical rather than a democratic structure? How can principles of NN economies be used to maximize the total reward of a reinforcement learning NLSOM? In this work, we identify, discuss, and try to answer some of these questions.


UMSE: Unified Multi-scenario Summarization Evaluation

arXiv.org Artificial Intelligence

Summarization quality evaluation is a non-trivial task in text summarization. Contemporary methods can be mainly categorized into two scenarios: (1) reference-based: evaluating with human-labeled reference summary; (2) reference-free: evaluating the summary consistency of the document. Recent studies mainly focus on one of these scenarios and explore training neural models built on PLMs to align with human criteria. However, the models from different scenarios are optimized individually, which may result in sub-optimal performance since they neglect the shared knowledge across different scenarios. Besides, designing individual models for each scenario caused inconvenience to the user. Inspired by this, we propose Unified Multi-scenario Summarization Evaluation Model (UMSE). More specifically, we propose a perturbed prefix tuning method to share cross-scenario knowledge between scenarios and use a self-supervised training paradigm to optimize the model without extra human labeling. Our UMSE is the first unified summarization evaluation framework engaged with the ability to be used in three evaluation scenarios. Experimental results across three typical scenarios on the benchmark dataset SummEval indicate that our UMSE can achieve comparable performance with several existing strong methods which are specifically designed for each scenario.


Beyond Positive Scaling: How Negation Impacts Scaling Trends of Language Models

arXiv.org Artificial Intelligence

Language models have been shown to exhibit positive scaling, where performance improves as models are scaled up in terms of size, compute, or data. In this work, we introduce NeQA, a dataset consisting of questions with negation in which language models do not exhibit straightforward positive scaling. We show that this task can exhibit inverse scaling, U-shaped scaling, or positive scaling, and the three scaling trends shift in this order as we use more powerful prompting methods or model families. We hypothesize that solving NeQA depends on two subtasks: question answering (task 1) and negation understanding (task 2). We find that task 1 has linear scaling, while task 2 has sigmoid-shaped scaling with an emergent transition point, and composing these two scaling trends yields the final scaling trend of NeQA. Our work reveals and provides a way to analyze the complex scaling trends of language models.