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Will Artificial Intelligence transform the customer journey for Financial Services firms?

#artificialintelligence

With the advent of artificial intelligence driving change across many industries, how are Financial Services firms harnessing this technology? And on that basis, there's now a renewed focus on how new technologies can automate repeatable processes, enhance compliance audit trails without impacting customer experience, and even make interactions between staff internally and staff to customers smoother by providing responses to queries without direct human intervention. This means that the customer journey can have a renewed focus on it, as deploying AI at key points of highly regulated processes will mean that critical requirements for regulatory compliance can be fulfilled accurately and confidently by removing the [human] margin for error. Whilst industries such as Automotive have adopted robotics and AI into the manufacturing process, Financial Services is beginning to follow suit – robotic process automation, or RPA, is beginning to automate the multitude of repeatable processes across banking; for example, if a customer requests a change of address, the many legacy systems means it can often require updates to 6 or more records from the CRM system.


General election 2017: Workers' rights v robo jobs - a quandary for all campaigns

BBC News

What are the parties vying for power in the general election saying on the subject? Advances in artificial intelligence (AI) - a field of computer science in which machines are taught to carry out tasks that require human traits of thought or intelligence - have led some to predict a knock-on catastrophe for jobs. Up to 46% of jobs in Scotland could be at risk within the next decade, the Institute for Public Policy Research Scotland recently claimed. This time around machines are coming for our cognitive jobs," said Mr Chace.


Trump wants to cut funding for earthquake early warning system, which would likely kill project

Los Angeles Times

A prototype of the earthquake early warning system gave researchers in San Francisco about eight seconds of warning before shaking began. A prototype of the earthquake early warning system gave researchers in San Francisco about eight seconds of warning before shaking began. President Trump's budget would eliminate federal funding for an earthquake early warning system being developed for California and the rest of the West Coast, which if enacted would likely kill the long-planned effort. The budget proposal for the year ending in September 2018 also seeks to eliminate U.S. funding for critical tsunami-monitoring stations in oceans and reduce funds for a next-generation weather forecasting system.


Draft bill gives the government power to control your drone

Engadget

Remotely piloted aircraft can also be a force for good, like in Africa where drones are being used to stop poaching. New draft legislation from the Trump administration would authorize the government to track, take control of, and destroy drones that the government thinks pose a threat to specially designated areas. The draft bill is part of the National Defense Authorization Act and contains some sweeping language around what the government could do in these specially designated areas. It also includes language allowing officials to "redirect, disable, disrupt control of, exercise control of, seize, or confiscate" the aircraft as well as any cargo attached.


darpa-boeing-plane-phantom-express-phantom-express-hypersonic-new-america-a7755941.html

The Independent

The giant human-like robot bears a striking resemblance to the military robots starring in the movie'Avatar' and is claimed as a world first by its creators from a South Korean robotic company Waseda University's saxophonist robot WAS-5, developed by professor Atsuo Takanishi and Kaptain Rock playing one string light saber guitar perform jam session A man looks at an exhibit entitled'Mimus' a giant industrial robot which has been reprogrammed to interact with humans during a photocall at the new Design Museum in South Kensington, London Electrification Guru Dr. Wolfgang Ziebart talks about the electric Jaguar I-PACE concept SUV before it was unveiled before the Los Angeles Auto Show in Los Angeles, California, U.S The Jaguar I-PACE Concept car is the start of a new era for Jaguar. Japan's On-Art Corp's CEO Kazuya Kanemaru poses with his company's eight metre tall dinosaur-shaped mechanical suit robot'TRX03' and other robots during a demonstration in Tokyo, Japan Japan's On-Art ...


Donald Trump 'has only one app on his phone' - Twitter

The Independent

The giant human-like robot bears a striking resemblance to the military robots starring in the movie'Avatar' and is claimed as a world first by its creators from a South Korean robotic company Waseda University's saxophonist robot WAS-5, developed by professor Atsuo Takanishi and Kaptain Rock playing one string light saber guitar perform jam session A man looks at an exhibit entitled'Mimus' a giant industrial robot which has been reprogrammed to interact with humans during a photocall at the new Design Museum in South Kensington, London Electrification Guru Dr. Wolfgang Ziebart talks about the electric Jaguar I-PACE concept SUV before it was unveiled before the Los Angeles Auto Show in Los Angeles, California, U.S The Jaguar I-PACE Concept car is the start of a new era for Jaguar. Japan's On-Art Corp's CEO Kazuya Kanemaru poses with his company's eight metre tall dinosaur-shaped mechanical suit robot'TRX03' and other robots during a demonstration in Tokyo, Japan Japan's On-Art ...


How will driverless cars impact the insurance industry?

#artificialintelligence

With fewer accidents and fewer claims, Forbes estimates that premiums will reduce by as much as 75 percent. With the increase of cars that are at level 2 of the SAE automated vehicle classification, a "traditional" insurance policy will still be needed. With level 2 ("hands-off") offering automated accelerating, braking and steering, this should this be enough to prevent a large percentage of accidents and significantly improve road safety. Driverless cars are here to stay, and the car insurance industry must stay on its toes and prepare for change, if it is to remain relevant and effective for the years to come.


Chinese authorities banned the broadcast of a match between top Go player and AlphaGo AI

Mashable

A Go match between the world's top player, Ke Jie, and Google's AlphaGo that took place this week was censored by authorities, reports Quartz. Three journalists have reported receiving verbal directives barring their news organisations from broadcasting the match -- as well as the Go and AI summit held in Wuzhen, east China. One journalist reported being barred from even mentioning Google's name while reporting on the event, while another said that while they could mention Google, they were barred from writing about Google's products. A leaked copy of a government directive was also posted on California-based China Digital Times, a website that monitors censorship in China.



Court ruling means you no longer have to register consumer drones with the FAA

Popular Science

On Friday, the District of Columbia circuit court of appeals overturned an existing rule from the FAA that mandated drone users register in a federal database in an attempt to enforce accountability. In the FAA Modernization and Reform Act of 2012, Congress specified special rules for model airplanes, flown for hobby or recreational purposes, and charged the FAA with creating rules to govern the growing field of small unmanned aerial vehicles, specifically ones that fell outside this hobbyist/model airplane exception. The ruling also had the effect of turning a federal catalog of all legal unmanned vehicle owners into an outdated, legally murky database of people who registered a drone in the past two years, some of whom are not no longer subject to the registration requirement. "The FAA put registration and operational regulations in place to ensure that drones are operated in a way that is safe and does not pose security and privacy threats.