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employee monitoring


AI is watching: What to know about workplace surveillance

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BRUSSELS, June 23 (Thomson Reuters Foundation) – From Swedish retailer H&M being fined 35 million euros ($42 million) for recording employees' private data to Britain's Barclays bank accused of spying on its staff, workplace surveillance has come into the spotlight in recent months. On Wednesday, the European Trade Union Institute (ETUI), the European Trade Union Confederation's research arm, said planned regulation by the European Union (EU) to improve privacy does not do enough to stop companies from snooping on their workers in the name of security and efficiency. As artificial intelligence (AI) technology becomes ever more accessible and sophisticated, here's why unions are worried: What kind of surveillance are we talking about? Employee monitoring today can involve software programmes for live monitoring, streaming and recording more than a dozen employees' computer screens at a time. Keystrokes, chat programmes, instant messaging and Skype dialogues may also be monitored and recorded in real time.


AI is watching: What to know about workplace surveillance

#artificialintelligence

FROM Swedish retailer H&M being fined 35 million euros ($42 million) for recording employees' private data to Britain's Barclays bank accused of spying on its staff, workplace surveillance has come into the spotlight in recent months. On Wednesday, the European Trade Union Institute (ETUI), the European Trade Union Confederation's research arm, said planned regulation by the European Union (EU) to improve privacy does not do enough to stop companies from snooping on their workers in the name of security and efficiency. As artificial intelligence (AI) technology becomes ever more accessible and sophisticated, here's why unions are worried: What kind of surveillance are we talking about? Employee monitoring today can involve software programmes for live monitoring, streaming and recording more than a dozen employees' computer screens at a time. Keystrokes, chat programmes, instant messaging and Skype dialogues may also be monitored and recorded in real time.


How Daily Employee Monitoring Could Make Data Breaches a Thing of the Past

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In "The Minority Report," a specialized police force called PreCrime deploys psychics called "Precogs," who can see crimes before they happen, which allows the police to apprehend a would-be killer before he or she can do the deed. A similar type of predictive behavior profiling is being deployed in workplace settings. Companies such as Boston Consulting and Microsoft have begun monitoring emails and chat logs to map the flow of employee communications. It has long been technically possible for an employer to collect an employee's digital breadcrumbs and use them to determine if an employee's pattern of online behaviors signals an intent to do something the company frowns on--and of course they can see behaviors that could put the company in danger of a breach or compromise. Wall Street brokerage firms and big casinos are big practitioners of this form of monitoring to guard the integrity of their network transactions.