Cognizant


Why is big business slow on AI? 3 answers Access AI

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Reading articles about artificial intelligence (AI) often leaves you with that'late to a mixer' feeling: everybody else looks comfortably established, and there's no way I'm ever going to be able to establish a foothold, I'll just grab a few salmon puffs and go home. Don't despair, because despite how it seems, studies show that your competition are not the AI whizzes that they appear. Only 15% of companies are using AI in their customer service strategies, according to the results of a TATA consultancy services survey published in April this year. Slow and steady will not win the AI race, experts warn! Access-AI have tapped some of the finest minds in the tech industry, and here you can read what they had to say about what's causing some of the biggest businesses around to drag their heels: At this point I think it has become a very common truth that any CIO or CTO candidate who would not have one of their first planks as integrating ML and AI would not get the job.


Ask an expert: how to get business value from chatbots Access AI

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We have 270,000 people globally, of which already thousands are working on advanced technologies like Intelligent Automation, Artificial Intelligence and Machine Learning. The third one is what we call conversational AI: advanced chatbots that enable the clients of our clients to have a natural conversation with a machine backed by all kinds of intelligence. We have methodologies to ensure that if the conversational AI can no longer handle the customer's query, there is a smooth handover to a real person, an agent. We have methodologies to ensure that if the conversational AI can no longer handle the customer's query, there is a smooth handover to a real person, an agent.


Ask An Expert: How To Get Business Value From Chatbots

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We offer consulting, implementation of AI and cognitive agents, chatbot solutions, among others, and we help our clients to run these solutions. We have 270,000 people globally, of which already thousands are working on advanced technologies like Intelligent Automation, Artificial Intelligence and Machine Learning. The second is advanced analytics: not just looking back based on data, but also predicting the future based on data and based on artificial intelligence and machine learning systems. The third one is what we call conversational AI: advanced chatbots that enable the clients of our clients to have a natural conversation with a machine backed by all kinds of intelligence.


Box, Cognizant CFOs: Early Days or Not, AI Presents Many Opportunities - Media & Entertainment Services Alliance

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Box and Cognizant see abundant opportunities in artificial intelligence (AI), but it's still early days for the technology, according to comments made by both companies' CFOs at the Deutsche Bank Technology Conference in Las Vegas Sept. 12. The "next wave" of that is "really going to be around all things" AI and ML, Smith told the conference. I think it's still pretty early and although all of these partners are making some pretty major investments, certainly from an image recognition standpoint" Google is "leading the pack there," while "Microsoft is doing some pretty impressive things from a video recognition standpoint." Although AI and automation "are not new terms, the evolution [of them] is fairly new" and how clients are thinking about them for their businesses is "still quite early days," Cognizant CFO Karen McLoughlin told the conference earlier in the day.


New Digital Technologies Will Disrupt Banking Forever

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New technologies like artificial intelligence, blockchain, the Internet of Things, open banking APIs and robotic process automation will rock the banking ecosystem down to its very core, disrupting the way people bank and the manner in which institutions deliver financial services. These new technologies include artificial intelligence (AI), the internet of things (IoT), blockchain, open banking platforms with application program interfaces (APIs) and robotic process automation (RPA). With the potential to increase efficiency, decrease costs and enhance the customer experience, these digital-enabled technologies will result in disruption of the way people do their banking and potentially what organizations deliver these services. The pace of digital change is about to accelerate exponentially, however, with the integration of AI, robotics, blockchain, open banking APIs and the internet of things.


New Digital Technologies Will Disrupt Banking Forever

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The next wave of digital technologies include artificial intelligence (AI), blockchain, the internet of things (IoT), open banking APIs and robotic process automation (RPA). These new technologies include artificial intelligence (AI), the internet of things (IoT), blockchain, open banking platforms with application program interfaces (APIs) and robotic process automation (RPA). With the potential to increase efficiency, decrease costs and enhance the customer experience, these digital-enabled technologies will result in disruption of the way people do their banking and potentially what organizations deliver these services. The pace of digital change is about to accelerate exponentially, however, with the integration of AI, robotics, blockchain, open banking APIs and the internet of things.


Is you job under threat from AI?

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Aaron Levie, chief executive of cloud storage vendor Box, recently said: "If you want a job for the next few years, work in technology. If you do not have a STEM (science, technology, engineering, maths) background, but are more "artsy", design (of products and services and user interfaces) is one of the surest ways for a non-technologist to thrive in an increasingly technocentric world. In recent research conducted by the Cognizant Centre for the Future of Work, almost all of the 2,500 leading executives who were interviewed agreed that humans need to be more "strategic" in the face of growing automation. To better understand how your company can benefit from artificial intelligence, visit whenmachinesdoeverything.com Ben Pring is a co-author of What To Do When Machines Do Everything (Wiley 2017) and leads Cognizant's Centre for the Future of Work.


QA Advances for the Digital Enterprise - Digitally Cognizant

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With the rise of the Internet of Things (IoT) and smart, connected devices, testing becomes a far more complex and dispersed endeavor. Machine learning bots that analyze test data are touted as the next big thing for QA. For instance, we deployed a robotic QA solution to help a UK energy provider to adequately test its home automation system without human intervention. The bot simulated human actions to test devices in a connected, smart home ecosystem.


What to Do When Machines Do Everything? Don't Panic!

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"What to Do When Machines Do Everything" offers deep insight on how emerging technologies like artificial intelligence and the Internet of Things will change our labor force and production industries. The new machine ushering in the new technology wave will be a system of intelligence that combines software (algorithms, business rules, machine-learning code, predictive analytics), hardware (servers, sensors, mobile devices, connectivity), data (contextualized and real-time), and lastly, the input of human operators. Automate: Using the modern technology tools to create automated processes such as computer software, robots, sensors, etc. These targets should include tasks that demand low human judgement (repeatable manual actions), low levels of empathy (robots do not need empathy to be repeatable and accurate in a task, but do for dealing with customer service), and anything that requires the handling or generating of data.


How Can Applied AI Help Reduce Car Crashes -- Karthik Krishnamurthy -- Cognizant 2/5

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Self-driving cars, on a large scale, are many years away. But how, in the meantime, can we help solve the problem of car accidents?With 90% of vehicle crashes the result of human error, the potentially larger, and more immediate impact… Is where Applied AI enhances the driver's ability to perform, and helps protect both him and those around him.