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Organizations Deploying Artificial Intelligence Are Creating Jobs and Increasing Sales Press release

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New research from Capgemini's Digital Transformation Institute shows that four out of five companies implementing AI have created new jobs as a result of AI technology Paris, September 7, 2017 – Capgemini, a global leader in consulting, technology and outsourcing services, has today announced the findings of "Turning AI into concrete value: the successful implementers' toolkit", a study of nearly 1,000 organizations with revenues of more than $500m that are implementing artificial intelligence (AI), either as a pilot or at scale[1]. The research both counters fears that AI will cause massive job losses in the short term, as 83% of firms surveyed say AI has generated new roles in their organizations, and highlights the growth opportunity presented by AI: three-quarters of firms have seen a 10% uplift in sales, directly tied to AI implementation. The report, which surveyed executives from nine countries and across seven sectors, found that four out of five companies (83%) have created new jobs as a result of AI technology. Specifically, organizations are producing jobs at a senior level, with two in three jobs being created at the grade of a manager or above. Furthermore, among organizations that have implemented AI at scale, more than 3 in 5 (63%) said that AI has not destroyed any jobs in their organization.


Capgemini drives artificial intelligence into its Business Services solutions through global collaboration and 3-year contract with Celaton Press release

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Celaton's inSTREAM software streamlines the handling of unstructured unpredictable (and structured) content such as correspondence, claims, complaints and invoices that organizations receive by email, social media, fax and paper. This minimizes the need for human intervention and ensures that only accurate, relevant and structured data enters business systems. Unique to inSTREAM is its ability to learn through the natural consequence of processing information and collaborating with people. Capgemini's extensive knowledge and experience in business process services will also enable Celaton to accelerate and improve inSTREAM's capabilities. The cooperation will enable Capgemini to increase efficiency, shorten turnaround times and enhance quality in areas where incoming documents and queries need to be processed, improving overall customer satisfaction.