New research from Capgemini's Digital Transformation Institute shows that four out of five companies implementing AI have created new jobs as a result of AI technology Paris, September 7, 2017 – Capgemini, a global leader in consulting, technology and outsourcing services, has today announced the findings of "Turning AI into concrete value: the successful implementers' toolkit", a study of nearly 1,000 organizations with revenues of more than $500m that are implementing artificial intelligence (AI), either as a pilot or at scale. Capgemini's Digital Transformation Institute research provides insights on the opportunities and benefits of artificial intelligence for organizations. A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion. Capgemini Consulting is the global strategy and transformation consulting organization of the Capgemini Group, specializing in advising and supporting enterprises in significant transformation, from innovative strategy to execution and with an unstinting focus on results.
At a time when more and more customers expect the use of AI and modern automation tools, the alliance will help Capgemini's Business Services advance their market leading use of automation and AI for its core business. The Celaton agreement is a further commitment from Capgemini to develop advanced client solutions using intelligent automation, cognitive and AI technologies. The addition of Celaton inSTREAM expands Capgemini's Business Services' extensive Software-as-a-Service (SaaS) portfolio with an artificial intelligence-based processing solution for incoming unstructured content –which is driven by its global automation Centers of Excellence. Lee Beardmore, VP and Capgemini's Business Services Chief Technology Officer said "There is significant industry debate on how cognitive computing and artificial intelligence will impact the BPO market.