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IPI launches IPI Cloud AI

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IPI, the digital contact centre specialist, announced the launch of IPI Cloud AI, a SaaS-based portfolio of IPI's own self-service applications teamed with AI capability from the world's leading vendors. The applications are seamlessly integrated to customers' existing contact centre infrastructures – whether they are on premise or cloud based – providing next-generation AI capability, enabling customers to harness the power of cloud-based self-service functionality simply and cost-effectively, within their existing contact centre system. The initial solutions available include IPI's premier self-service apps: Send Me, which directs customers away from the contact centre to an alternative digital channel; Q4 Me, IPI's own patented end-to-end call-back application; Tell Me, IPI's speech interface for relaying information back to the customers; and ID Me, IPI's ID&V with voice biometrics solution. Alongside this are native integrations to Google Dialogflow CX, Amazon Lex and Microsoft Cognitive Services to support full NLP and intent capture – regardless of channel. "Our research and development team has spent a long time developing a best of breed solution that takes our robust self-service applications and fuses them with next generation AI capabilities from the world's leading vendors," said Steve Murray, Solutions Director at IPI. "We feel that IPI Cloud AI strikes the right balance between cutting edge capabilities and ease of adoption all within an unmatched commercial model. It really is a gamechanger for the market."


Announcing the launch of Amazon Comprehend Events

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Every day, financial organizations need to analyze news articles, SEC filings, and press releases, as well as track financial events such as bankruptcy announcements, changes in executive leadership at companies, and announcements of mergers and acquisitions. They want to accurately extract the key data points and associations among various people and organizations mentioned within an announcement to update their investment models in a timely manner. Traditional natural language processing services can extract entities such as people, organizations and locations from text, but financial analysts need more. They need to understand how these entities relate to each other in the text. Today, Amazon Comprehend is launching Comprehend Events, a new API for event extraction from natural language text documents.


Autodesk is buying Norwegian construction AI firm for $240M

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Autodesk Inc. (Nasdaq: ADSK) said it has signed a definitive agreement to acquire Spacemaker for $240 million net of cash. The acquisition will provide the San Rafael-based design and manufacturing software maker with a powerful platform to drive modern, user-centric automation -- powered by artificial intelligence -- and accelerate outcome-based design capabilities for architects, according to the company. Based in Oslo, Norway, Spacemaker uses cloud-based AI and generative design to help architects, urban designers, and real estate developers make more informed early-stage design decisions faster and enables improved opportunities for sustainability from the start. By evaluating the best options from the outset, Spacemaker is said to help architects maximize their clients' long-term property investments. The transaction is subject to customary closing conditions and is expected to close during Autodesk's fourth quarter of fiscal 2021, ending Jan. 31, 2021.


Zapata raises $38 million for quantum machine learning

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Zapata Computing has raised $38 million for its quantum computing enterprise software platform. The figure, which brings its total funding to over $64 million, will be put toward Zapata's core mission: "Delivering quantum advantage for customers through real business use cases." Quantum computing leverages qubits (unlike bits that can only be in a state of 0 or 1, qubits can also be in a superposition of the two) to perform computations that would be much more difficult, or simply not feasible, for a classical computer. Unlike most quantum computing startups that build the hardware, Zapata is focused on the algorithms and software that sit on top. Based in Boston, Zapata has one product: its hardware-agnostic Orquestra quantum computing platform.


AI and the transformation of the medical world

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Medical imaging is the process of capturing the structure of an inner organ or tissue. These images can assist medical staff with diagnostics, treatment, and monitoring of patients. It can also prevent any unnecessary invasive procedures. The global AI healthcare market is expected to grow from 4.9 billion USD in 2020 to 45.2 billion USD by 2026. This rapid growth rate can be explained by the many advantages AI has to offer.


Artificial Intelligence and Ethics - The SAS AI ethics primer

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SAS is the leader in analytics. Through innovative software and services, SAS empowers and inspires customers around the world to transform data into intelligence. SAS gives you THE POWER TO KNOW . The Canadian subsidiary of SAS has been in operation since 1988. Headquartered in Toronto, SAS employs more than 300 people across the country at its Vancouver, Calgary, Toronto, Ottawa, Quebec City and Montréal offices.


Kea raises $10M to build AI that helps restaurants answer the phone – TechCrunch

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Kea is a new startup giving restaurants an opportunity to upgrade one of the more old-fashioned ways that they take orders -- over the phone. Today, Kea is announcing that it has raised a $10 million Series A led by Marbruck, with participation from Streamlined Ventures, Xfund, Heartland Ventures, DEEPCORE, Barrel Ventures and AVG Funds, as well as angel investors Raj Kapoor (chief strategy officer at Lyft), Craig Flom (who was on the founding team at Panera Bread), Wingstop franchisee Tony Lam and Five Guys franchisee Jonathan Kelly. Founder and CEO Adam Ahmad said that with restaurants perpetually understaffed, they usually don't have someone who can devote their attention to answering the phone. At the same time, he suggested it remains an important ordering channel -- especially during the pandemic, as takeout and delivery has become the biggest source of revenue for many restaurants. The New Yorker's Helen Rosner put it succinctly when she suggested that anyone who wants to support restaurants should "pick up the damn phone." Similarly, Ahmad said that for restaurants, paying substantial third-party ordering fees on all of their orders is "not a sustainable long-term strategy."


Govzilla Announces New Customer Platform and Company Name Change to Redica Systems

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Govzilla, the regulatory and compliance platform that provides data and insights to quality and safety professionals in regulated industries globally, has announced that it is rolling out an entirely redesigned customer platform. The new Enforcement Analytics platform provides customers with more data, more powerful analytics and insights, and a significantly improved user experience. It builds on the company's legacy as the largest regulatory enforcement and inspection database in the world, vastly improving its artificial intelligence models and marking a significant shift in how companies approach compliance decision-making. The launch of the new platform coincides with the rollout of a new corporate brand and identity. The company will begin operating under the name Redica Systems, effective immediately.


Gatik raises $22.5 million for autonomous short-haul delivery trucks

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Gatik, a startup developing an autonomous vehicle stack for B2B short-haul logistics, today closed a $22.5 million series A financing round. The company also announced it will bring a fleet of self-driving vans to Canada as part of a deal with Loblaw, the country's largest retailer with over 200,000 employees. Some experts predict the pandemic will hasten the adoption of autonomous vehicles for delivery. Self-driving cars, vans, and trucks promise to minimize the risk of spreading disease because they inherently limit driver contact. This is particularly true with regard to short-haul freight, which is experiencing a spike in volume during the outbreak.


Israeli Startup AI21 Labs Raises $34.5M For AI-Based Language Tech

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AI21 Labs, a startup formed by veterans from an elite tech unit in the IDF to build AI systems, announced on Thursday it raised $34.5 million in total equity capital to work on its AI-based writing solutions and offerings. The funding includes a seed round of $9.5 million in January 2019 and the latest round of $25 million led by Pitango First, the seed and early-stage fund of Pitango's investment platform. Pitango is Israel's largest venture capital fund and was co-founded by Chemi Peres, the son of former president Shimon Peres. The VC focuses on core technologies like deep tech, AI, and machine learning. Other investors in the latest funding round included TPY Capital, another VC headquartered in Tel Aviv.