ServiceChannel Brings First-in-Industry Machine Learning Solution to Facilities Management, Offering Unprecedented Innovation


ServiceChannel, the leading SaaS service automation platform for facilities managers and contractors, today introduced advanced machine learning capabilities to its flagship solution, enabling faster, more automated data-driven decision making capabilities for facilities managers. A transformative addition to ServiceChannel's Service Automation suite, Decision Engine improves on today's decision making processes with statistically derived, data-based insights. By leveraging more than 15 years of historical data and past decisions and applying prescriptive analytics, Decision Engine automates routine facilities management decisions, streamlining daily processes. And, inherent to advanced machine learning technology, Decision Engine evolves to become smarter over time, making even better recommendations as its arsenal of data grows.