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Inside Google's Internet Justice League and Its AI-Powered War on Trolls

WIRED

Now a small subsidiary of Google named Jigsaw is about to release an entirely new type of response: a set of tools called Conversation AI. Jigsaw is applying artificial intelligence to solve the very human problem of making people be nicer on the Internet. If it can find a path through that free-speech paradox, Jigsaw will have pulled off an unlikely coup: applying artificial intelligence to solve the very human problem of making people be nicer on the Internet. "Jigsaw recruits will hear stories about people being tortured for their passwords or of state-sponsored cyberbullying."