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Adoption of Artificial Intelligence in Hospitality - Impact on Operational Dynamics - Maruti Techlabs

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Over the last couple years, multiple changes within the technology space (most notably – artificial intelligence in hospitality) have brought forward a paradigm shift and disrupted a myriad of industries, leaving some players behind while simultaneously adding more value for the end users. The adoption of new emerging technologies has gone on to become quite the trend after receiving inspiration from successful use cases. In case of hotels, the real boost of artificial intelligence in hospitality sprung from the fact that it has the power to impact and transform the industry completely. Given the rising need for smart automation of existing processes, AI has entered the traditional hospitality landscape with a promise to enhance hotel reputation, drive revenue and take customer experience to the next level. Like many industrial systems, the world of hotels revolves around a handful of solutions all driven by intelligent chatbots and voice-enabled services.


How is the Hotel Industry using AI to provide an awesome User Experience?

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In the 21st century, industries that remain adamant to integrating new technological revolutions are most likely to regress in their course of development. Businesses across the globe have realized how important it is to include contemporary digital technology to drive constant growth and revenue. The last decade has seen incredible innovations and breakthroughs in the landscape of digital solutions. One of such compelling technologies is called Artificial Intelligence (AI). Often misconceived as a replacement for human power, the concept of AI as a technological aid is much larger, wider and pervasive.


How AI Will Impact Hotel Marketing

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Artificial intelligence (AI) is no longer becoming a part of our everyday lives, it already is. More consumers than not are living in smart homes and working in smart offices. The number of users of smart speakers like Amazon's Echo and Google Home is growing at a compound annual rate of 47.9 percent and between 2016 and 2020 is expected to grow from 16 million to 76.5 million. The hospitality industry is rapidly identifying ways to put AI into widespread use. With large sets of data becoming more prevalent and AI becoming more accessible, hotel marketers have the potential to transform how they operate to maximize returns, optimize processes and interact with guests for increased satisfaction and loyalty.


How and When You Can Access The Biggest Upcoming Google Assistant Features

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Google's aptly named AI helper, Google Assistant, is poised to have a great year in 2019. Not only will the digital assistant be spreading to numerous devices old and new, but there are a host of new features coming, too, several of which were shown off at CES 2019 last week. This list of upcoming Google Assistant updates is long, and it can be overwhelming trying to parse out all the different announcements and keep track of when these new features will finally be available. To help, we've curated a rundown detailing the best and most important updates coming for Google Assistant in the next few months, including what devices these new features have been announced for, their expected release dates, and how to enable them (when available). By far, the most hyped new Assistant feature at CES was the Interpreter Mode.


Apple's iPhone privacy billboard is a clever CES troll, but it's also inaccurate

PCWorld

Even without a booth, Apple is looming large over CES. In a giant billboard that went up on the side of the Springhill Suites Marriott hotel near the Vegas strip late last week, Apple is touting the privacy features baked into the iPhone, telling people, "What happens on your iPhone, stays on your iPhone." It's a clever and effective ad that plays off the classic Vegas slogan. In an age of regular data breaches and scary hacks, privacy and security have become a really big deal. Apple has made privacy a major component of its iPhone sales pitch for years, so while the ad might not mention Google, Samsung, or Amazon, it's clearly aimed at trolling Apple's biggest rivals and their somewhat laissez-faire approach to privacy.


Technology is Transforming the Casino Industry

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As a CIO, regardless of the industry you are in, you share common opportunities and potential for advancements with other CIOs when it comes to technology. These might include theft of materials, physical security of staff and customers, doing more with fewer employees and contributing to the profitability of your company. In this column, we are going to examine some hospitality technology experiments with emphasis in the casino area. The first one is biometrics, the technical term for body measurements and calculations. It has long been used as a form of identification and access control.


Guest Satisfaction Walks Hand In Hand With Technology - Gooster

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The arrival of Artificial Intelligence into the hotel Industry has transformed the way guests communicate with hotels before, during and after their stay. This is a trend prevailing over the industry and it is not stopping anytime soon. Due to the evolution of technology, Artificial Intelligence has the capacity to store a large number of data and information in their memory banks, which can be pulled out anytime. This is very helpful for companies to improve their guest experience and satisfaction as it will be giving their clients what they actually want. This is in addition to overall guest satisfaction in the hotel industry.


How can AI in hotels remodel the hospitality business?

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Our previous article on " Artificial Intelligence in Hotels " spoke about how AI can impact the operational processes and dynamics within the hospitality industry. This final article in the 3 part series will focus on using the inherent capability of AI along with predictive analytics and natural language processing to synchronize and optimize the entire information management system to deliver exceptional customer service. Intelligent hotel system is where all the data channels are linked together just like human arteries and veins, forming a superlative, productive and high-performance structure that resembles the future vision of automated hotel system. IoT-enabled connections of motion sensors, room control, and smart voice control are poised to change the way hotels function. Integration of IoT into intelligence-driven hotel operations will not only personalize hotel guest experience but also impact the business model of the hotel industry in the near future.


Global Bigdata Conference

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Amazon.com said on Tuesday that it has partnered with hospitality chain Marriott International to help increase guest access to amenities with Alexa, through its voice-controlled device Echo, in an attempt to expand its presence in the hospitality industry.


Amazon launches Alexa for Hospitality to bring voice-enabled services to hotel guests

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Amazon has announced a new program designed to help hotels deploy Alexa's voice-enabled smarts across their properties. Though Amazon's Alexa-powered Echo speakers are growing in popularity across the domestic realm -- helping users control their doors, lights, and search the web using nothing but their voice -- the internet giant has been targeting the hospitality sector for a while already. High-end hotel firm Wynn Resorts has been placing thousands of Amazon Echo speakers in its hotels since last summer, for example. And as of April, Alexa has been able to make phone calls in hotel rooms. Put simply, Amazon recognizes that hotels are a perfect showcase for its automated AI technologies.