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What AI Can Do for You Right Now, Not Years into the Future

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Are you intimidated when you hear the word AI (artificial intelligence)? On today's episode, Jon talks with Stuart Sherman about why you should not be intimidated by AI. Stuart is the founder and CEO of IMC, the leader in artificial intelligence. Listen in and discover what you need to know about AI, what it can do for us right now and how we can actually use it to make our lives easier. "If there's a process that you're doing repeatedly, you should be looking to see if there's a piece of software that will do it for you." Jon Voigt: Welcome to Agile Living: The Entrepreneur's Journey, the show dedicated to discovering how entrepreneurs and digital leaders are doing more with less. I'm Jon Voigt, your host and CEO of Agility, and we're on a journey across the country to learn from top digital entrepreneurs on how to live a more agile, adaptable, and fulfilling life.


Set customer service agents up for success as Black Friday approaches

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A famous television series kicked off with its first episode titled "Winter is Coming." This phrase ended up carrying more weight than just the arrival of a season in the fictional series. In real life, some might say another monumental event is nearly upon us: Black Friday. References to Black Friday began as early as the 1950's in the United States. It wasn't until the 1980's that it came to refer to the retail shopping period following the Thanksgiving holiday, with one explanation suggesting the color indicated this being the time at which retail companies moved from operating at a loss (or "in the red") to profitability ("in the black").


Chatbots: Automating customer service in ASEAN

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In Southeast Asia, e-commerce is big business, with Singapore, Malaysia, the Philippines, Indonesia and Thailand generating US$14.8 billion in online sales throughout 2016. According to a 2019 study from Facebook and Bain & Company, ASEAN's digital consumers' spending will triple by 2025. Within the e-commerce sector, online retailers are already embracing artificial intelligence (AI) applications such as chatbots, to deliver a more personal experience for shoppers online. According to a 2018 article by Rene Millman titled'Adoption of AI booming in Southeast Asia,' the adoption rate of AI in the region grew to 14 percent in 2018. The article, citing an IDC report'Asia Pacific Enterprise Cognitive/AI Survey,' revealed that 37 percent of companies would put AI adoption plans in place in the next five years.


Hey Siri, How Do I Feel?

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Artificial Intelligence (AI) is playing a bigger role in patient care, in mental health diagnoses, and in analyzing big data to deliver more targeted treatments. And now, with tech that could pick up on patterns in our speech, eye movements and facial expressions, could machines be the future in global health? If you've ever asked Siri a question, been motivated to run by a nagging watch, or suddenly realised you were flirting with a charming chatbot, you know our daily interactions, our access to information, our choices, are increasingly mediated by machines. And, if you're anything like me, (Co-Director of Common Thread, global health communications), it feels less like: "the Robots are coming!!!" and more like, "damn, when did they get here, and who invited them?" Algorithms, pattern recognition, neural networks and deep learning -- all part of the broader family of machine learning and artificial intelligence -- will only continue to expand their influence on our lives.


Explainable Artificial Intelligence

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In the 1980s, Bloom County was arguably the most popular comic strip on the planet. In one sequence, the penguin Opus is running for elected office, and the local computer nerd, Oliver Wendell Jones, uses AI to analyze polling data and determines that the ideal image that voters want in a candidate is "chocolate éclair." The root problem here is that of AI explainability. Had Opus demanded an explanation on why chocolate éclair was the suggestion of the AI, the error would have been discovered. But Opus didn't, for he trusted the system, and the system was wrong.


AI app could change the way mental illness is diagnosed

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They've developed an app that could change the way clinicians diagnose mental illness. Whether you're scrolling Facebook or talking to Siri, you're already interacting with artificial intelligence or AI – smart machines that learn through analyzing data. "AI has the potential to learn a lot of things that humans aren't able to learn," said CU graduate student Chelsea Chandler. Chandler is part of a team using AI to tackle a much heavier subject. "We can collect data about their mental state," said CU Research Professor Peter Foltz.


Amazon Echo Flex: All you need to know about the plug-in smart speaker with Alexa voice control

Daily Mail - Science & tech

Over the past five years the Amazon Echo and Alexa voice service has paved the way for exciting smart home devices. Now we are being introduced the brand's hottest new release: the Echo Flex - a smart speaker that saves on space by conveniently plugging straight into the wall. With a price tag of just £24.99, the Echo Flex is certainly one of the cheapest options to get Amazon's Alexa in more places throughout your home. It is available for pre-order now and due for release tomorrow 14 November 2019. Whether it's in your hallway, kitchen, or attic, this impressive smart speaker will assist you in a multitude of everyday tasks.


Black Friday 2019: The best early tech deals on Amazon Echo Dots, laptops, headphones and TVs

Daily Mail - Science & tech

Black Friday is nearly upon us - and you'll get even more time to snap up a bargain this year as Amazon is slashing prices a whole week early from November 22. If you can't wait until then, we've rounded up the best discounts on top tech available now, from Amazon Echo Dots and Apple Airpods to TVs, laptops and Roku Streaming Sticks. If you're not an Amazon Prime member yet, sign up for a free 30-day trial to enjoy unlimited one-day delivery on millions of items. With an RRP of £49.99, get £15 off the best-selling Amazon Echo Dot Smart Speaker with Alexa in this great deal which is on now. If you've still not joined the Echo Dot revolution, you can enjoy music and hands-free phone calls through other Echo devices, Skype and the Alexa app.


Leveraging Machine Learning for SuiteCRM - RT Dynamic

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Artificial Intelligence has become an integral part of business operations for many organizations. These business organizations might, on the other hand, using CRM software to help direct their marketing and sales efforts more efficiently and effectively. But can both these technologies be used simultaneously to unlock the company's greater selling potential? Machine learning is one of the four categories of Artificial Intelligence, the other three being Narrow Artificial Intelligence (Narrow AI), Natural Language Processing (NLP) and Perception. Artificial intelligence has become a hot topic these days due to its lack of boundaries.


Connect ChatBot with LiveChat

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LiveChat is a customer service software that helps companies of all sizes to deliver effective customer service. It comes with a set of features that help to engage website visitors, generate leads, gather feedback, and boost online sales. ChatBot comes with a native LiveChat integration meaning you can connect both tools without coding. LiveChat lets you incorporate human touch into your support services, whereas ChatBot adds AI reliability and scalability into your services. In effect, you can deliver effective and real-time support to every client visiting your website.