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What is a Sentiment Analysis Tool and How Do You Use it?

#artificialintelligence

The words we use and the tone we inflect paint a picture of the ideas we're expressing. Whether in an online meeting, conducting a remote sales presentation, or hosting a live webinar, the emotions that come through can offer key insights. Video conferencing with Sentiment Analysis provides businesses with the unparalleled opportunity to gain a deeper understanding of what's being said amongst prospects, clients, and employees during online meetings and syncs. Intelligent emotion-reading algorithms pull out the meaning behind the text as a way to explore participant satisfaction and so much more. Here's how using video conferencing and Sentiment Analysis can work together to identify and quantify key emotional indicators and help you get a more detailed understanding of what your audience needs.


Applied Text Mining and Sentiment Analysis with Python

#artificialintelligence

In this first section, we will go through several general elements setting up the starting problem and the different challenges to overcome with text data. This is also the section in which we will discover our Twitter dataset, using libraries such as Pandas or Matplotlib.


A Comprehensive Overview of Recommender System and Sentiment Analysis

arXiv.org Artificial Intelligence

Recommender system has been proven to be significantly crucial in many fields and is widely used by various domains. Most of the conventional recommender systems rely on the numeric rating given by a user to reflect his opinion about a consumed item; however, these ratings are not available in many domains. As a result, a new source of information represented by the user-generated reviews is incorporated in the recommendation process to compensate for the lack of these ratings. The reviews contain prosperous and numerous information related to the whole item or a specific feature that can be extracted using the sentiment analysis field. This paper gives a comprehensive overview to help researchers who aim to work with recommender system and sentiment analysis. It includes a background of the recommender system concept, including phases, approaches, and performance metrics used in recommender systems. Then, it discusses the sentiment analysis concept and highlights the main points in the sentiment analysis, including level, approaches, and focuses on aspect-based sentiment analysis.


T-BERT -- Model for Sentiment Analysis of Micro-blogs Integrating Topic Model and BERT

arXiv.org Artificial Intelligence

Sentiment analysis (SA) has become an extensive research area in recent years impacting diverse fields including ecommerce, consumer business, and politics, driven by increasing adoption and usage of social media platforms. It is challenging to extract topics and sentiments from unsupervised short texts emerging in such contexts, as they may contain figurative words, strident data, and co-existence of many possible meanings for a single word or phrase, all contributing to obtaining incorrect topics. Most prior research is based on a specific theme/rhetoric/focused-content on a clean dataset. In the work reported here, the effectiveness of BERT(Bidirectional Encoder Representations from Transformers) in sentiment classification tasks from a raw live dataset taken from a popular microblogging platform is demonstrated. A novel T-BERT framework is proposed to show the enhanced performance obtainable by combining latent topics with contextual BERT embeddings. Numerical experiments were conducted on an ensemble with about 42000 datasets using NimbleBox.ai platform with a hardware configuration consisting of Nvidia Tesla K80(CUDA), 4 core CPU, 15GB RAM running on an isolated Google Cloud Platform instance. The empirical results show that the model improves in performance while adding topics to BERT and an accuracy rate of 90.81% on sentiment classification using BERT with the proposed approach.


Explaining Outcomes of Multi-Party Dialogues using Causal Learning

arXiv.org Artificial Intelligence

Multi-party dialogues are common in enterprise social media on technical as well as non-technical topics. The outcome of a conversation may be positive or negative. It is important to analyze why a dialogue ends with a particular sentiment from the point of view of conflict analysis as well as future collaboration design. We propose an explainable time series mining algorithm for such analysis. A dialogue is represented as an attributed time series of occurrences of keywords, EMPATH categories, and inferred sentiments at various points in its progress. A special decision tree, with decision metrics that take into account temporal relationships between dialogue events, is used for predicting the cause of the outcome sentiment. Interpretable rules mined from the classifier are used to explain the prediction. Experimental results are presented for the enterprise social media posts in a large company.


The MuSe 2021 Multimodal Sentiment Analysis Challenge: Sentiment, Emotion, Physiological-Emotion, and Stress

arXiv.org Artificial Intelligence

Multimodal Sentiment Analysis (MuSe) 2021 is a challenge focusing on the tasks of sentiment and emotion, as well as physiological-emotion and emotion-based stress recognition through more comprehensively integrating the audio-visual, language, and biological signal modalities. The purpose of MuSe 2021 is to bring together communities from different disciplines; mainly, the audio-visual emotion recognition community (signal-based), the sentiment analysis community (symbol-based), and the health informatics community. We present four distinct sub-challenges: MuSe-Wilder and MuSe-Stress which focus on continuous emotion (valence and arousal) prediction; MuSe-Sent, in which participants recognise five classes each for valence and arousal; and MuSe-Physio, in which the novel aspect of `physiological-emotion' is to be predicted. For this years' challenge, we utilise the MuSe-CaR dataset focusing on user-generated reviews and introduce the Ulm-TSST dataset, which displays people in stressful depositions. This paper also provides detail on the state-of-the-art feature sets extracted from these datasets for utilisation by our baseline model, a Long Short-Term Memory-Recurrent Neural Network. For each sub-challenge, a competitive baseline for participants is set; namely, on test, we report a Concordance Correlation Coefficient (CCC) of .4616 CCC for MuSe-Wilder; .4717 CCC for MuSe-Stress, and .4606 CCC for MuSe-Physio. For MuSe-Sent an F1 score of 32.82 % is obtained.


Building domain specific lexicon based on TikTok comment dataset

arXiv.org Artificial Intelligence

In the sentiment analysis task, predicting the sentiment tendency of a sentence is an important branch. Previous research focused more on sentiment analysis in English, for example, analyzing the sentiment tendency of sentences based on Valence, Arousal, Dominance of sentences. the emotional tendency is different between the two languages. For example, the sentence order between Chinese and English may present different emotions. This paper tried a method that builds a domain-specific lexicon. In this way, the model can classify Chinese words with emotional tendency. In this approach, based on the [13], an ultra-dense space embedding table is trained through word embedding of Chinese TikTok review and emotional lexicon sources(seed words). The result of the model is a domain-specific lexicon, which presents the emotional tendency of words. I collected Chinese TikTok comments as training data. By comparing The training results with the PCA method to evaluate the performance of the model in Chinese sentiment classification, the results show that the model has done well in Chinese. The source code has released on github:https://github.com/h2222/douyin_comment_dataset


Beyond Social Media Analytics: Understanding Human Behaviour and Deep Emotion using Self Structuring Incremental Machine Learning

arXiv.org Machine Learning

This thesis develops a conceptual framework considering social data as representing the surface layer of a hierarchy of human social behaviours, needs and cognition which is employed to transform social data into representations that preserve social behaviours and their causalities. Based on this framework two platforms were built to capture insights from fast-paced and slow-paced social data. For fast-paced, a self-structuring and incremental learning technique was developed to automatically capture salient topics and corresponding dynamics over time. An event detection technique was developed to automatically monitor those identified topic pathways for significant fluctuations in social behaviours using multiple indicators such as volume and sentiment. This platform is demonstrated using two large datasets with over 1 million tweets. The separated topic pathways were representative of the key topics of each entity and coherent against topic coherence measures. Identified events were validated against contemporary events reported in news. Secondly for the slow-paced social data, a suite of new machine learning and natural language processing techniques were developed to automatically capture self-disclosed information of the individuals such as demographics, emotions and timeline of personal events. This platform was trialled on a large text corpus of over 4 million posts collected from online support groups. This was further extended to transform prostate cancer related online support group discussions into a multidimensional representation and investigated the self-disclosed quality of life of patients (and partners) against time, demographics and clinical factors. The capabilities of this extended platform have been demonstrated using a text corpus collected from 10 prostate cancer online support groups comprising of 609,960 prostate cancer discussions and 22,233 patients.


Text Mining and Sentiment Analysis with Tableau and R

#artificialintelligence

Udemy Course Text Mining and Sentiment Analysis with Tableau and R NED Text Analysis 101: Sentiment Analysis in Tableau & R. At the Tableau Partner Summit in London I attended a session about statistics and sets in Tableau. In this session, Oliver Linder, Sales Consultant at Tableau Bestseller What you'll learn Connect Twitter and R to harvest Tweets for certain keywords Perform sentiment analysis based on a simple lexicon approach Clean and process Tweets for further analysis Export text based data and sentiment scores from R Use Tableau to visualize sentiment analysis data Identify situations where sentiment analysis can be applied in a company Description Extract valuable info out of Twitter for marketing, finance, academic or professional research and much more. This course harnesses the upside of R and Tableau to do sentiment analysis on Twitter data. With sentiment analysis you find out if the crowd has a rather positive or negative opinion towards a given search term. This search term can be a product (like in the course) but it can also be a person, region, company or basically anything as long as it is mentioned regularly on Twitter.


End to End Machine Learning: From Data Collection to Deployment

#artificialintelligence

This started out as a challenge. With a friend of mine, we wanted to see if it was possible to build something from scratch and push it to production. In this post, we'll go through the necessary steps to build and deploy a machine learning application. This starts from data collection to deployment and the journey, as you'll see it, is exciting and fun . Before we begin, let's have a look at the app we'll be building: As you see, this web app allows a user to evaluate random brands by writing reviews. While writing, the user will see the sentiment score of his input updating in real-time along with a proposed rating from 1 to 5. The user can then change the rating in case the suggested one does not reflect his views, and submit. You can think of this as a crowd sourcing app of brand reviews with a sentiment analysis model that suggests ratings that the user can tweak and adapt afterwards. To build this application we'll follow these steps: All the code is available in our github repository and organized in independant directories, so you can check it, run it and improve it. Disclaimer: The scripts below are meant for educational purposes only: scrape responsibly. In order to train a sentiment classifier, we need data. We can sure download open source datasets for sentiment analysis tasks such as Amazon Polarity or IMDB movie reviews but for the purpose of this tutorial, we'll build our own dataset.