Collaborating Authors


Experience the Top Speakers at Predictive Analytics World Financial – Las Vegas in June


Predictive Analytics World for Financial is heading to Las Vegas, NV on June 3-7, 2018 and we're excited to announce the speaker line-up for the conference program. Meet this diverse array of industry leading professionals -- from Data Scientists to C-Level Executives and so much more, we're excited to introduce to you these stellar industry leaders who are shaping the financial services industry: In 2018, there will be only ONE PAW in the U.S. – Mega-PAW – with five (5) parallel events amounting to seven (7) tracks: PAW Business, PAW Financial, PAW Healthcare, PAW Manufacturing, and Deep Learning World.

Listening Will Be Crucial to Enhance CX for Banks Through Machine Learning, Artificial Intelligence


Machine learning and Artificial Intelligence are two buzz terms that could have a profound effect on the overall customer experience related to financial institutions. These technologies are picking up steam as they make their way toward the mainstream in financial services, ultimately, making everything faster and more intuitive. Machine learning is a subset of artificial intelligence that enables computers to learn without being explicitly programmed. With machine learning, computers can analyze new information and compare it with existing data to look for patterns, similarities, and differences. David Gilvin, partner, banking & financial markets leader, IBM Digital Consulting, IBM, discussed this burgeoning theme during a session titled, "Machine Learning & Artificial Intelligence Powering Next Gen CX in Financial Services," at the recent Money20/20 Conference in Las Vegas.