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Hospitality Technology 2020 By Karthik Namasivayam – Hospitality Net


The purpose of this essay is to understand some technologies that will impact the hospitality industry in the near future – the year 2020 is arbitrary, I had first titled the article as'Hospitality Technology 2025' but the pace of technological developments shifted the horizon! Each of these is elaborated in the next paragraphs. Caveat: This is a very quick overview. Each of these technologies is complex and is associated with a number of'human' and moral questions. For example, who is responsible for a death if the vehicle causing the accident is a self-driving car?