This article is an extract from The Insurance and Reinsurance Law Review - Edition 10. The rapid development of converging technologies is bringing about fundamental changes to the insurance industry. In the long term, organisations that are slow to embrace these new technologies will struggle to compete and to retain their place in the market. In the insurance sector, the use of technology to innovate or disrupt is known as'insurtech'. This is an elastic term that takes in the use of new technologies by both start-ups and incumbent insurance companies to transform access to and analysis of data, build new products, drive customer engagement and squeeze inefficiencies from the current insurance model.