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2021 outlook: Here are the technologies, questions that'll matter


In 2020, businesses had to be digital or die. Digital transformation drove technology projects, remote work and education became the norm due to the COVID-19 pandemic and building block technologies such as cloud computing, artificial intelligence, and machine learning accelerated. Bret Taylor, president and chief operating officer of Salesforce, summed the current state of business clearly: "Your business is digital or you don't have a business." While 2021 holds promise for business technology there will be multiple unknowns ahead. We don't have all the answers, but certainly have a few working theories to test via our editorial leaders around the world.