Virtual medical and behavioral healthcare provider MDLive has made it easier for patients to access telehealth services with the introduction of Sophie, a digital personal health assistant. An artificial intelligence-based chatbot that is part of MDLive's platform, Sophie guides patients through the registration process by first asking a series of questions to open an MDLive account. Next, Sophie walks patients through the steps to download the MDLive app. Once downloaded, the MDLive app helps patients determine whether scheduling a virtual or in-person visit with a healthcare professional is necessary. Chatbot's are computer programs that simulate conversation with human users through digital devices such as Apple Inc.'s Siri and Amazon.com
Ada, a London and Berlin-based health tech startup, sees its official U.K. push today, and in doing so joins a number of other European startups attempting to market something akin to an AI-powered'doctor'. The company's mobile offering bills itself as a "personal health companion and telemedicine app" and via a conversational interface is designed to help you work out what symptoms you have and offer you information on what might be the cause. If needed, it then offers you a follow up remote consultation with a real doctor over text. In a call, two of Ada's founders -- CEO Daniel Nathrath and Chief Medical Officer Dr Claire Novorol -- explained that the app has been six years in the making, and actually started life out as being doctor-facing, helping clinicians to make better decisions. The same database and smart backend is now being offered to consumers to access, albeit with a much more consumer-friendly front-end.
There are quite a few telemedicine startups to choose from these days including Doctor on Demand, HealthTap and even some of the older, more established companies like MDLive or American Well but Remedy is a new one we've just been turned onto promising high-quality doctors at a lower cost per visit with the use of what it refers to as artificial intelligence to help diagnose what ails you. Telemedicine is fast adopting the use of A.I. as an umbrella term in over-the-phone medical help. HealthTap just announced the launch of "Dr. AI," its own version of a smart search algorithm, and Remedy falls into this same category. But much of what is so-called artificial intelligence really depends on how you label what you consider AI.