As hospitals and health systems leverage information technology, healthcare executives must advocate for caregivers to improve provider satisfaction, be prepared for a telehealth explosion, embrace machine learning and artificial intelligence, incorporate the Internet of Things, and prepare for more cyber-attacks, said Thomas Zenty, CEO of University Hospitals of Cleveland. Zenty delivered today's keynote address at Allscripts Client Experience, the EHR vendor's user conference here. The wellness of providers, the degree to which they are satisfied with their jobs, is key to operating a hospital or health system. "Physician satisfaction is at an all-time low," Zenty said. "The things we now have to do with our EHRs.