Using AI for knowledge management is a great way to industrialise years of innovation on a company-wide level, writes Dr Warrick Cooke, Consultant at Tessella. An engineer who has worked in the same place – a factory, oil rig, nuclear power plant – for 20 years will be an expert in that facility. Their been-there-done-that experience means they can quickly make good decisions on the best response to a wide range of scenarios. That knowledge would be hugely valuable to others. It is also knowledge that will be lost when they move on.