Collaborating Authors


Insurtech 2022: Hype vs. Impact


In 2017 we set out to sort the substance from the sensation in our first hype vs. impact article, as shown in the infographic below. In 2022 we revisit our predictions and set out our stall for the future. Thankfully the majority of our 2017 predictions have come to fruition with AI, big data, IoT, usage-based and telematics insurance all continuing to have an impact. As predicted, other areas have not been so lucky and have, therefore been dropped from our 2022 assessment. Self-driving vehicles: Autonomous vehicles saw huge hype in 2017 but with predictably little impact since, given the complexity of getting to mass adoption.



The graph represents a network of 2,908 Twitter users whose tweets in the requested range contained "InsurTech", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Saturday, 02 November 2019 at 04:50 UTC. The requested start date was Friday, 01 November 2019 at 00:01 UTC and the maximum number of tweets (going backward in time) was 5,000. The tweets in the network were tweeted over the 3-day, 3-hour, 57-minute period from Monday, 28 October 2019 at 20:02 UTC to Thursday, 31 October 2019 at 23:59 UTC. Additional tweets that were mentioned in this data set were also collected from prior time periods.