It is researched that 46 percent of US citizens use voice assistants. Observing the strong presence of voice assistants, banks, financial, service and insurance (BFSI) firms have actively adopted enterprise voice assistants for both internal (employees) and external (customers) purposes. It is said that JP Morgan & Co is enabling its clients by allowing access to research and analytics reports through voice chatbots. Also, twelve thousand field agents to be powered by voice assistant's capabilities, states Mark Madgett, the New York Life Insurances VP. Users can inquire about their account balance, latest transactions, fixed deposits, recurring deposits, loan balance, etc.