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Employers, Investors Take Notice of AI Tools to Speed Job Recruitment


Artificial-intelligence capabilities, like conversational AI software, can speed up the early back-and-forth emails, texts and other communications with applicants and quickly get strong candidates in front of recruiters. Other AI-enabled tools are being used to accelerate the employee onboarding process, getting new hires oriented, trained and set up with computers, business apps and corporate email accounts. The Morning Download delivers daily insights and news on business technology from the CIO Journal team. Trucking company U.S. Xpress Enterprises Inc. uses conversational AI software to handle most of the early stages of the hiring process, including text exchanges with job applicants, said Amanda Thompson, the Chattanooga, Tenn.-based business's chief people officer. When job seekers submit an application via a mobile device, the AI tool automatically replies with a series of preliminary questions, she said.