In this chapter, we provide a review of conversational agents (CAs), discussing chatbots, intended for casual conversation with a user, as well as task-oriented agents that generally engage in discussions intended to reach one or several specific goals, often (but not always) within a specific domain. We also consider the concept of embodied conversational agents, briefly reviewing aspects such as character animation and speech processing. The many different approaches for representing dialogue in CAs are discussed in some detail, along with methods for evaluating such agents, emphasizing the important topics of accountability and interpretability. A brief historical overview is given, followed by an extensive overview of various applications, especially in the fields of health and education. We end the chapter by discussing benefits and potential risks regarding the societal impact of current and future CA technology.
Artificial intelligence (AI) has become a part of everyday conversation and our lives. It is considered as the new electricity that is revolutionizing the world. AI is heavily invested in both industry and academy. However, there is also a lot of hype in the current AI debate. AI based on so-called deep learning has achieved impressive results in many problems, but its limits are already visible. AI has been under research since the 1940s, and the industry has seen many ups and downs due to over-expectations and related disappointments that have followed. The purpose of this book is to give a realistic picture of AI, its history, its potential and limitations. We believe that AI is a helper, not a ruler of humans. We begin by describing what AI is and how it has evolved over the decades. After fundamentals, we explain the importance of massive data for the current mainstream of artificial intelligence. The most common representations for AI, methods, and machine learning are covered. In addition, the main application areas are introduced. Computer vision has been central to the development of AI. The book provides a general introduction to computer vision, and includes an exposure to the results and applications of our own research. Emotions are central to human intelligence, but little use has been made in AI. We present the basics of emotional intelligence and our own research on the topic. We discuss super-intelligence that transcends human understanding, explaining why such achievement seems impossible on the basis of present knowledge,and how AI could be improved. Finally, a summary is made of the current state of AI and what to do in the future. In the appendix, we look at the development of AI education, especially from the perspective of contents at our own university.
There is mounting public concern over the influence that AI based systems has in our society. Coalitions in all sectors are acting worldwide to resist hamful applications of AI. From indigenous people addressing the lack of reliable data, to smart city stakeholders, to students protesting the academic relationships with sex trafficker and MIT donor Jeffery Epstein, the questionable ethics and values of those heavily investing in and profiting from AI are under global scrutiny. There are biased, wrongful, and disturbing assumptions embedded in AI algorithms that could get locked in without intervention. Our best human judgment is needed to contain AI's harmful impact. Perhaps one of the greatest contributions of AI will be to make us ultimately understand how important human wisdom truly is in life on earth.
The objective of personalized learning is to design an effective knowledge acquisition track that matches the learner's strengths and bypasses her weaknesses to ultimately meet her desired goal. This concept emerged several years ago and is being adopted by a rapidly-growing number of educational institutions around the globe. In recent years, the boost of artificial intelligence (AI) and machine learning (ML), together with the advances in big data analysis, has unfolded novel perspectives to enhance personalized education in numerous dimensions. By taking advantage of AI/ML methods, the educational platform precisely acquires the student's characteristics. This is done, in part, by observing the past experiences as well as analyzing the available big data through exploring the learners' features and similarities. It can, for example, recommend the most appropriate content among numerous accessible ones, advise a well-designed long-term curriculum, connect appropriate learners by suggestion, accurate performance evaluation, and the like. Still, several aspects of AI-based personalized education remain unexplored. These include, among others, compensating for the adverse effects of the absence of peers, creating and maintaining motivations for learning, increasing diversity, removing the biases induced by the data and algorithms, and the like. In this paper, while providing a brief review of state-of-the-art research, we investigate the challenges of AI/ML-based personalized education and discuss potential solutions.
The emergence and continued reliance on the Internet and related technologies has resulted in the generation of large amounts of data that can be made available for analyses. However, humans do not possess the cognitive capabilities to understand such large amounts of data. Machine learning (ML) provides a mechanism for humans to process large amounts of data, gain insights about the behavior of the data, and make more informed decision based on the resulting analysis. ML has applications in various fields. This review focuses on some of the fields and applications such as education, healthcare, network security, banking and finance, and social media. Within these fields, there are multiple unique challenges that exist. However, ML can provide solutions to these challenges, as well as create further research opportunities. Accordingly, this work surveys some of the challenges facing the aforementioned fields and presents some of the previous literature works that tackled them. Moreover, it suggests several research opportunities that benefit from the use of ML to address these challenges.
In the Internet of Things (IoT) era, billions of sensors and devices collect and process data from the environment, transmit them to cloud centers, and receive feedback via the internet for connectivity and perception. However, transmitting massive amounts of heterogeneous data, perceiving complex environments from these data, and then making smart decisions in a timely manner are difficult. Artificial intelligence (AI), especially deep learning, is now a proven success in various areas including computer vision, speech recognition, and natural language processing. AI introduced into the IoT heralds the era of artificial intelligence of things (AIoT). This paper presents a comprehensive survey on AIoT to show how AI can empower the IoT to make it faster, smarter, greener, and safer. Specifically, we briefly present the AIoT architecture in the context of cloud computing, fog computing, and edge computing. Then, we present progress in AI research for IoT from four perspectives: perceiving, learning, reasoning, and behaving. Next, we summarize some promising applications of AIoT that are likely to profoundly reshape our world. Finally, we highlight the challenges facing AIoT and some potential research opportunities.
Analysis of a large amount of data has always brought value to institutions and organizations. Lately, people's opinions expressed through text have become a very important aspect of this analysis. In response to this challenge, a natural language processing technique known as Aspect-Based Sentiment Analysis (ABSA) has emerged. Having the ability to extract the polarity for each aspect of opinions separately, ABSA has found itself useful in a wide range of domains. Education is one of the domains in which ABSA can be successfully utilized. Being able to understand and find out what students like and don't like most about a course, professor, or teaching methodology can be of great importance for the respective institutions. While this task represents a unique NLP challenge, many studies have proposed different approaches to tackle the problem. In this work, we present a comprehensive review of the existing work in ABSA with a focus in the education domain. A wide range of methodologies are discussed and conclusions are drawn.
With the recent trend of applying machine learning in every aspect of human life, it is important to incorporate fairness into the core of the predictive algorithms. We address the problem of predicting the quality of public speeches while being fair with respect to sensitive attributes of the speakers, e.g. gender and race. We use the TED talks as an input repository of public speeches because it consists of speakers from a diverse community and has a wide outreach. Utilizing the theories of Causal Models, Counterfactual Fairness and state-of-the-art neural language models, we propose a mathematical framework for fair prediction of the public speaking quality. We employ grounded assumptions to construct a causal model capturing how different attributes affect public speaking quality. This causal model contributes in generating counterfactual data to train a fair predictive model. Our framework is general enough to utilize any assumption within the causal model. Experimental results show that while prediction accuracy is comparable to recent work on this dataset, our predictions are counterfactually fair with respect to a novel metric when compared to true data labels. The FairyTED setup not only allows organizers to make informed and diverse selection of speakers from the unobserved counterfactual possibilities but it also ensures that viewers and new users are not influenced by unfair and unbalanced ratings from arbitrary visitors to the www.ted.com website when deciding to view a talk.
Artificial Intelligence (AI) is fast becoming a buzzword in the technology industry. If you are following up technology news, you will get to read eye catching AI news almost every day. Large companies are realising that they will be at a loss if they remain behind in acquiring competence in AI. Prominent technology companies like Google, Facebook, Microsoft and IBM are investing billions of dollars in developing AI teams and technologies. Venture capitalists are investing in a number of start-ups promising to make AI products.
Woolf, Beverly Park (University of Massachusetts, Amherst) | Lane, H. Chad (University of Southern California) | Chaudhri, Vinay K. (SRI International) | Kolodner, Janet L. (Georgia Institute of Technology)
This article focuses on contributions that AI can make to address long-term educational goals. It describes five challenges that would support: (1) mentors for every learner; (2) learning twenty-first century skills; (3) interaction data to support learning; (4) universal access to global classrooms; and (5) lifelong and life-wide learning. A vision and brief research agenda are described for each challenge along with goals that lead to access to global educational resources and the reuse and sharing of digital educational resources. Instructional systems with AI technology are described that currently support richer experiences for learners and supply researchers with new opportunities to analyze vast data sets of instructional behavior from big databases, containing elements of learning, affect, motivation, and social interaction. Personalized learning is described using computational tools that enhance student and group experience, reflection, and analysis, and supply data for development of novel theory development.