Chatbots: Overviews


University Deploys Chatbot Technology to Enhance Student Experience Inside Higher Ed

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The first time I mentioned chatbots (or bot-based technology) on this blog was back in 2016 in a post titled "Messaging is the Past, Present, and Future." There are a lot of non-HE chatbots in operation at the moment. For example, the Transport for London TravelBot within Facebook Messenger is daily go-to for anyone who uses the Tube. And the chatbots from Duolingo are a great way to practice learning a new language. However, as with a lot of buzzword-driven technology (and this isn't a bad thing), chatbots are increasingly becoming part of the mobile-app landscape for higher education.


The 4th Knowledge Revolution: AI-Powered Chatbots – Rossen Zhivkov – Medium

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Since humans learned how to communicate, knowledge-sharing has been the core of our success, both as a species and as individuals. Around the campfire, after a successful hunt, our hunter-gatherer ancestors shared their stories of bravery and stories of misfortune too. By passing experience to one another, we've become more adept at surviving though times of hunger, famine and drought. Over time, multiple technologies and approaches have been invented, which increase the reach or the speed of knowledge transfer. Sometimes that improvement is so significant that it creates a paradigm shift, and we deem that to be a Knowledge Revolution.


Artificial intelligence will be a major theme at the world's largest tech show next week

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Techies and gadget geeks alike have been talking about it for years already, but artificial intelligence made serious waves in 2018, showing up prominently in pop culture and our everyday devices. With companies like Apple, Google, Amazon, and Microsoft investing millions in AI, this will ultimately make it one of the major themes to look out for at the annual Consumer Electronics Show, which kicks off in Las Vegas next week. CES is an opportunity to showcase the consumer use for that technology, so much of what will be displayed are "smart" devices or "smart" products -- take, for instance, this smart bathroom with voice-enabled lighting technology. While there are dozens of players in the AI space, we can expect that Google Assistant and Amazon's Alexa are going to dominate the show this year. Both voice assistants are compatible with more than 10,000 devices, which -- as Wired noted-- will make the showroom floor quite noisy.


How do chatbots work? An overview of the architecture of a chatbot

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Humans are constantly fascinated with auto-operating AI-driven gadgets. The latest trend that is catching the eye of the majority of the tech industry is chatbots. And with so much research and advancement in the field, the programming is winding up more human-like, on top of being automated. The blend of immediate response reaction and consistent connectivity makes them an engaging change to the web applications trend. In general terms, a bot is nothing but a software that will perform automatic tasks.


Teaching kids to be tech whizzes as early as elementary school

Mashable

By age 7 or 8, most kids feel comfortable using devices like smartphones -- recent research puts the percentage of American kids between the ages of 10 and 12 who have their own service plans/smartphones at around 45%. Another survey found that 42% of U.S. children aged 8 or younger have their own tablet devices. The age you'll want to introduce kids to devices like these understandably varies from family to family. Developing a "family media use plan" is one way parents can set appropriate limits for screen time -- for every member of the crew (yup, that includes you, Mom and Dad). Tech devices that are custom-tailored to kids, such as the Amazon Echo Dot Kids Edition or an Amazon Fire Kids Edition Tablet, are a perfect introduction to digital devices, and with features like Amazon FreeTime Unlimited, a subscription service that provides access to hundreds of hours of fun and educational content, families can enjoy a breadth of exploration together.


Research for Practice

Communications of the ACM

This installment of Research for Practice features a curated selection from Alex Ratner and Chris Ré, who provide an overview of recent developments in Knowledge Base Construction (KBC). While knowledge bases have a long history dating to the expert systems of the 1970s, recent advances in machine learning have led to a knowledge base renaissance, with knowledge bases now powering major product functionality including Google Assistant, Amazon Alexa, Apple Siri, and Wolfram Alpha. Ratner and Re's selections highlight key considerations in the modern KBC process, from interfaces that extract knowledge from domain experts to algorithms and representations that transfer knowledge across tasks.


New Amazon Echos: A guide to all the Alexa products that were just released

The Independent

Amazon has revealed a whole host of new Echo devices, as well as products that you can control by talking to the Alexa assistant that lives inside them. In all, it announced more than 70 updates – which touched on almost every part of its Alexa line-up. The very short version is this: Amazon updated just about every Echo to give it a better-looking grey mesh on the outside and to make it louder and better sounding on the inside. If you want the slightly less short version of each of the updates, then read on. Here's what happened to each of those products in slightly more detail.


How do chatbots work? An overview of the architecture of a chatbot

#artificialintelligence

Humans are constantly fascinated with auto-operating AI-driven gadgets. The latest trend that is catching the eye of the majority of the tech industry is chatbots. And with so much research and advancement in the field, the programming is winding up more human-like, on top of being automated. The blend of immediate response reaction and consistent connectivity makes them an engaging change to the web applications trend. In general terms, a bot is nothing but a software that will perform automatic tasks.


FAQ Chatbots vs. Enterprise Assistant Chatbots – Chatbots Life

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It's been said that nostalgia isn't what it used to be, and in the world of technology there's a lot to be nostalgic about! Just over twenty years ago client-server was all the rage, and then the internet arrived and suddenly browser-based systems became the new way to do everything. Then in the mid-2000's Apple coined the phrase, "there's an app for that", which then begat a mad rush to build phone-based apps for everything under the sun. And now, in 2018, all of those things have been usurped by a new UI that will change the technology landscape yet again: chatbots. And, for generation Z or millennials, this is the way they expect to be able to interact with everything.


Artificial Intelligence in HR – FAQs you need to be able to answer

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They can identify patterns in voice commands and react to them according to predefined algorithms. In HR these are employed when the initial contact with applicants is being made – often when it comes to answering standard questions about an advertised position. As chatbots they can support an ongoing interaction between recruiter and applicant during the recruiting process, in this case they quite simply increase the recruiters accessibility or the applicant. Second field of application: „Natural Language Processing" (NLP), this technology supports the scanning of letters of application to characterize the applicants range and use vocabulary and his "wording" in general. NLP can assist in writing job advertisements, by using a language which is exactly targeted towards the preferred group of applicants.